Hays Travel - Longton Opiniones 

697
TrustScore: 5 sobre 5

4,9

Unit 55 Longton Exchange, ST3 2NS Longton, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We've used Hays Travel in Longton a few times now . The staff are always helpful ... and patient with us!!! Nothing is too much trouble, they answer so many questions for us, so we always feel conf... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Chloe was very helpful and patient..especially as my husband had many stipulations. Eventually she found the perfect holiday for us . Our first sun holiday abroad in 9 years..so we're especially lo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The travel guide had a good insight to what I wanted out of the holiday and was able to advise where to stop and what to access to make the most of my stay Alayna personally recommended to buy attra... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Alex Whittaker and staff were superb every thing was organised and explained helped to sort out extra legroom seats ,hotels with breakfast explained their location and why they picked them overall a... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Unit 55 Longton Exchange, ST3 2NS, Longton, Reino Unido

  • 01782692861

4,9

Excelente

TrustScore: 5 sobre 5

697 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(697)

117.661 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very helpful again

Very helpful again , friendly , very professional too

5 de abril de 2026
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Respuesta de Hays Travel - Longton

Hi Joanne!

thank you so much for leaving me a review! i hope you have a absolutely fab time!

kindest regards,

Chloe

Valorada con 5 estrellas sobre 5

Friendly atmosphere with good advice…

Friendly atmosphere with good advice where needed. Even when decision was difficult as to which hotel to choose no pressure or influence to was applied. holiday price achieved seemed value compared to other agents.

28 de marzo de 2026
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Hi Stuart, I'm so glad you were happy with the service! I can't wait to book your next getaway.

Kind regards,
Alex

Valorada con 5 estrellas sobre 5

Asia HolidayJust returned from 3 weeks holiday in…

Just returned from 3 weeks holiday in Asia organised by Chloe at Longton Brilliant thank you Hayes for your all round professional customer service.

19 de marzo de 2026
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Respuesta de Hays Travel - Longton

Thank you so much Derek im so glad you had a good time! look forward to seeing you in store again soon so you can tell us all about it!

regards,

Chloe

Valorada con 5 estrellas sobre 5

I always ask for lia shes so…

I always ask for lia shes so knowledgeable on travel and gets us the best deals ,well done Lia your a star ⭐

3 de abril de 2026
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Respuesta de Hays Travel - Longton

Thanks for your Review, i will pass on your kind words to Lia and her manager - Thanks Mikki :)

Valorada con 5 estrellas sobre 5

Our experience at HaysTravel was very…

Our experience at HaysTravel was very comfortable. The young lady listened to us, she was very professional and helpful.

2 de abril de 2026
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Respuesta de Hays Travel - Longton

Hi Wendy, i am so glad you had a great time in our store. We are very proud of this. I will pass on your kind words to Alayna - Thanks Mikki :)

Valorada con 5 estrellas sobre 5

Holly was great

Holly was great - polite, friendly and efficient! Thanks so much for helping us sort out holiday so quickly!

31 de marzo de 2026
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Respuesta de Hays Travel - Longton

We appreciate you taking the time to leave a review on the service you received, I have let holly's manager know - Thanks Mikki :)

Valorada con 5 estrellas sobre 5

Holly (from the Talke Branch) was very…

Holly (from the Talke Branch) was very helpful and helped us choose the right Holiday. Big up for Hays Travel. 👏👏👏👏

31 de marzo de 2026
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Respuesta de Hays Travel - Longton

We appreciate you taking the time to leave us such a positive review! we have let hollys manager know!! - chloe longton :)

Valorada con 5 estrellas sobre 5

All staff I spoke with from initial…

All staff I spoke with from initial enquiry to booking (it took us some deciding) were all happy to help

29 de marzo de 2026
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Respuesta de Hays Travel - Longton

Hi Michelle,

Thanks for your kind feedback, we are so glad you were happy with our service in store and hope to see you again soon :)

Thanks
Mikki

Valorada con 5 estrellas sobre 5

I was greeted warmly as soon as I…Happy, helpful staff.

I was greeted warmly as soon as I walked into the shop. The staff member was polite and very helpful checking all options to get me the best deal. Excellent customer service skills.

28 de marzo de 2026
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Respuesta de Hays Travel - Longton

Im so happy to hear that you felt welcomed and received excellent service. It's great to know i helped you find the best deal!

Kind regards
Alayna

Valorada con 5 estrellas sobre 5

The member of staff listened to what we…

The member of staff listened to what we wanted eg the budget,flight times and destination she went above and beyond to find us our holiday

27 de marzo de 2026
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Respuesta de Hays Travel - Longton

Hi Emma,

Thanks for your kind comments, we are so glad you were happy with our service in branch and we hope to see you again soon!

Thanks
Lisa

Valorada con 5 estrellas sobre 5

Lisa, Longton 5 stars service

I booked my holiday earlier this year with Lisa and she was nothing but amazing! I knew if I went back to book my summer holiday she’d do a fantastic job……. And she did! She gave me options to meet all my requirements which made it very difficult to choose!! Attentive, professional yet friendly and Lisa absolutely knows her stuff!! Thanks again I can’t wait to get on that plane. 5 stars across the board

26 de marzo de 2026
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Respuesta de Hays Travel - Longton

Hi Cath

Thanks for your feedback! We are so glad you were happy with the service and we hope to see you again soon!

Thanks
Lisa

Valorada con 5 estrellas sobre 5

First time booking with Hays travel…

First time booking with Hays travel Longton.And I’ve got to say it won’t be our last .Lisa and the girls were fantastic searched for the best deal and a holiday that meet our needs .Highly recommend

26 de marzo de 2026
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Respuesta de Hays Travel - Longton

Hi Scott,

Thanks for your feedback! We are so glad you were happy with the service and we hope to see you again soon!

Thanks
Lisa

Valorada con 4 estrellas sobre 5

Got seen to right away.sorted…

Got seen to right away.sorted everything out for us .very good.as always.thank you.

22 de marzo de 2026
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Respuesta de Hays Travel - Longton

We appreciate you taking the time to leave us a review! I am so happy i could assist you promptly and efficiently! i hope to see you again soon!

Kind regards
Lisa

Valorada con 5 estrellas sobre 5

She was amazing

She was amazing, so easy and knew what she was doing, couldn’t of asked for more

22 de marzo de 2026
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Respuesta de Hays Travel - Longton

We appreciate your kind words! We're so glad that you found me so helpful and efficient. It's great to hear you had such a positive experience with us and i hope to see you again soon

Chloe

Valorada con 5 estrellas sobre 5

Very friendly and helpful staff

Very friendly and helpful staff, nothing was too much trouble. Only went in to check what was available, we ended up booking our holiday

20 de marzo de 2026
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Respuesta de Hays Travel - Longton

We are delighted you received excellent customer service and found the perfect holiday. Thank you for your positive feedback - Thanks Mikki :)

Valorada con 5 estrellas sobre 5

Superb service

Superb service. Very informative. Will definitely use again in the future.

Thanks Lisa 👍🏻

9 de marzo de 2026
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Respuesta de Hays Travel - Longton

We are delighted you received excellent customer service and found the perfect holiday. Thank you for your positive feedback. - Thanks Mikki :)

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service - found the perfect holiday with Mikki’s help

14 de marzo de 2026
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Respuesta de Hays Travel - Longton

We are delighted you received excellent customer service and found the perfect holiday. Thank you for your positive feedback.

Hays longton :)

Valorada con 5 estrellas sobre 5

Mikki has been totally fabulous

Mikki has been totally fabulous. I originally enquired about a cruise in January and she has been amazing at offering different cruises to meet our budget and checking in to see if my family had agreed on a particular cruise. Nothing seemed too much trouble for her.

15 de marzo de 2026
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Respuesta de Hays Travel - Longton

We are so happy to hear that you had such a positive experience. It's wonderful knowing that Mikki was able to assist you in planning your cruise. Thank you for your feedback!

hays travel Longton :)

Valorada con 5 estrellas sobre 5

Fab customer service 👌

Mikki helped me choose the best deal and is very prompt with emailing back when I have my questions:) thank you 😊

3 de marzo de 2026
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Respuesta de Hays Travel - Longton

hayley ross,

We appreciate you sharing your positive experience! We are so glad to hear that you received the best deal and prompt responses to your questions.

stokelongton, Hays Travel

Valorada con 5 estrellas sobre 5

Lisa was very helpful

Lisa was very helpful, went through all the cruise lines to get the best deal until I found the best one for me, I decided on P&O 2 weeks in the Carribean end of November, great customer service

3 de marzo de 2026
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Respuesta de Hays Travel - Longton

Hi Rita,

Thanks for your feedback ,we are so glad you were happy with the service in branch and we hope to see you again soon

Thanks
Lisa

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