My Wife and I visited Hays travel to book a cruise to Japan, the whole booking process went very smoothly thanks to Cami who guided us throughout the entire process. Cami was very knowledgeable and th... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
In this day of tech it is reassuring that there are still people you can talk to and chat through options which as a solo traveller was extremely helpful. Jayne was great :)
La empresa ha respondido
We had already spoken to Jayne on the telephone. She came back with full details of our requirements, via e-mail as requested. We called in the Branch next day, saw Jayne straight away and she made... Ver más
La empresa ha respondido
We were taken care of by Ebony at Hays Travel Agents in Lytham and were looking to spend a holiday in Menorca. Ebony was very helpful and gave us a run down of various aspects of the hotel which w... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
48 Clifton Street, FY8 5EW, Lytham, Reino Unido
- 01253808240
4,9
Excelente
724 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Heys is a great company to book a…
Heys is a great company to book a holiday with, the staff are so helpful and will try their very best to get you everything you ask for.
They keep you very well informed, through out the time, up to your holiday
28 de junio de 2026
Respuesta de Hays Travel - Lytham
David,
We are so pleased to hear you value our team's dedication and communication. Thank you for your wonderful feedback!
Kind Regards
Hays Travel
I have now booked three holidays with…
I have now booked three holidays with Hays and wouldn’t want to use anyone else. As always the staff are friendly and professional and answer any questions I might have. The booking process was made easy.
23 de junio de 2026
Respuesta de Hays Travel - Lytham
Kathleen Veronica Holmes,
We are so happy to hear you've enjoyed your three holidays with us! We appreciate your kind words about our friendly, professional staff and easy booking process. Thank you for your continued loyalty.
Kind Regards
Hays Travel
Respuesta de Hays Travel - Lytham
We're happy to hear Jayne was knowledgeable and helpful. We appreciate your kind words.
Kind Regards
Hays Travel
As always we were treated superbly
As always we were treated superbly. Nothing is too much trouble. We were assisted by Laura and Cami.
18 de junio de 2026
Respuesta de Hays Travel - Lytham
Kathryn,
We are so happy to hear this! We appreciate your kind words and continued support.
Kind Regards
Hays Travel
Cali was very professional and helpful
Cali was very professional and helpful. We got the holiday we wanted.
18 de junio de 2026
Respuesta de Hays Travel - Lytham
Hello Sheila ,
Thank you for your kind feedback , it was a pleasure to help book your holiday . Hope to see you in the branch again soon . Many Thanks Cami :)
Great staff very helpful
Great staff very helpful, we got the holiday we wanted ,nothing was too much trouble for them from start to finish, would recommend.
4 de febrero de 2026
Respuesta de Hays Travel - Lytham
Mrs alexandera robinson,
Thank you for your kind words! We are so pleased our team helped you find the perfect holiday with ease. We appreciate your recommendation.
Kind Regards
Hays Travel
Always helpful
Always helpful! Good choice of holidays. Yet again found the right one and booked with no problems!
16 de junio de 2026
Respuesta de Hays Travel - Lytham
Thank you for taking the time to leave a review! It was a pleasure to help you with your holiday plans. Thank you for your continued custom by booking with us again. It really is appreciated. Jayne :-)
Such friendly knowledgeable staff
30 de mayo de 2026
Respuesta de Hays Travel - Lytham
Christine,
We are glad you enjoyed your experience. We appreciate your kind words.
Kind Regards
Hays Travel
Very helpful and worked hard to provide…
Very helpful and worked hard to provide the holiday experience we were looking for.
14 de junio de 2026
Respuesta de Hays Travel - Lytham
Keith,
We're so pleased we could provide the holiday experience you were looking for! Thank you for your feedback.
Kind Regards
Cami
Jane, Lytham branch
Jane, Lytham branch, is fantastic. She’s always willing to help. Always happy to sort any difficulties we, as customers, have. She’s very efficient and professional.
6 de junio de 2026
Respuesta de Hays Travel - Lytham
We're so pleased to hear about your positive experience with our team member. We appreciate your kind words about their efficiency and professionalism.
Kind Regards
Hays Travel
The lady was brilliant who helped us we…
The lady was brilliant who helped us we will be coming back to her to book our holiday to Thailand can’t praise her enough she is a credit to the Shop.
11 de junio de 2026
Respuesta de Hays Travel - Lytham
Stella Hart,
We are so pleased to hear you had such a positive experience with Jayne! We look forward to helping you with your Thailand holiday.
Kind Regards
Hays Travel
they are always so ready to help iin …
they are always so ready to help iin lytham
4 de junio de 2026
Respuesta de Hays Travel - Lytham
We are so happy to hear this!
Kind Regards
Hays Travel
Excellent staff.
Have booked with Hays Lytham for a few years now. The staff there are great, very helpful and nothing too much trouble. Highly recommend them.
8 de junio de 2026
Respuesta de Hays Travel - Lytham
Thanks for taking the time to write your great review.
I look forward to seeing you soon, Jayne
Helpful and informative staff
5 de junio de 2026
Respuesta de Hays Travel - Lytham
Thank you Paul very happy to help with your holiday . Hope to see you in the branch again soon. Cami :)
Respuesta de Hays Travel - Lytham
David Heginbotham,
We're glad our team was helpful and professional. Thank you for your kind words!
Kind Regards
Hays Travel
Dubrovnik 2027
I knew the holiday I wanted to book but the assistant was very helpful and informative and helped me to get the holiday at a cheaper price by comparing companies
30 de mayo de 2026
Respuesta de Hays Travel - Lytham
We're so glad we could help you find your ideal holiday at a better price. Thank you for your kind words!
Kind Regards
Hays Travel
AMYRO
Jayne in the St Annes Branch booked everything for me and she was extremely helpful in all that she did. She sorted everything out and I cannot thank her enough.
26 de mayo de 2026
Respuesta de Hays Travel - Lytham
We're so pleased to hear Jayne was extremely helpful and sorted everything out for you. Thank you for your kind words!
Kind Regards
Hays Travel
Great service from Ebony at Lytham
Having been disappointed regarding the service from another travel agent I can say that Ebony at the Lytham branch was very helpful in every detail.
29 de mayo de 2026
Respuesta de Hays Travel - Lytham
We're glad to hear Ebony provided such helpful service. We appreciate you sharing your positive experience with her.
Kind Regards
Hays Travel
Managing Menorca
We were taken care of by Ebony at Hays Travel Agents in Lytham and were looking to spend a holiday in Menorca.
Ebony was very helpful and gave us a run down of various aspects of the hotel which we were interested in together with the flight times and costs for the different travel companies.
Nothing was too much trouble for Ebony so she gets top marks from us and deserves a rise!
Many Thanks, Richard and Jan
28 de mayo de 2026
Respuesta de Hays Travel - Lytham
Richard,
We are so pleased to hear about your positive experience. We truly appreciate your kind words and are delighted that Ebony could assist you in planning your holiday. We look forward to helping you again soon!
Kind Regards
Hays Travel
Lovely young lady travel consultant…
Lovely young lady travel consultant Very happy and pleasant.
26 de mayo de 2026
Respuesta de Hays Travel - Lytham
Judith,
We are so pleased you had such a positive experience with our travel consultant Ebony. Thank you for your kind words.
Kind Regards
Hays Travel
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.