Hays Travel - Maidenhead Opiniones 

439
TrustScore: 5 sobre 5

4,9

77 High Street, SL6 1JX Maidenhead, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Kayleigh was patient, informative, and very efficient. Found me exactly what I wanted with a very pleasant attitude. Very easy booking...all done for me which was greatly appreciated having not trave... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Rhys from Hays Travel in Maidenhead was very good, knowledgeable, kind and patient. Looked at everything twice to make sure that I got everything I needed. He also applied a little discount as I've be... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Libby made choosing our holiday fun. Such a knowledgeable and helpful young lady. We will definitely use Hays again. Everyone in the shop are so helpful.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were looked after by Rachel and she could not have been more helpful, attentive, friendly and knowledgeable. Rachel is a fantastic asset for your business and we shall definitely be returning... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 77 High Street, SL6 1JX, Maidenhead, Reino Unido

  • 01628878799

4,9

Excelente

TrustScore: 5 sobre 5

439 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(439)

117.661 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Sophie

Sophie, the Hays Travel agent, was very patient and knowledgable in providing the service.

28 de abril de 2025
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Respuesta de Hays Travel - Maidenhead

Good Morning Jeff,

Thank you for taking your time to give us a lovely review.
We are pleased to hear you found our service helpful and that you had a positive experience whilst booking your trip to Krakow!

We look forward to servicing your booking in the near future.

Kind Regards

Sophie & Team Maidenhead

Valorada con 5 estrellas sobre 5

Kayleigh - Hays Travel

Kayleigh was very helpful and very kind. Offered to assist me and look for the best deals. Kay was happy to answer every question asked and certainly has very good customer service skills

24 de abril de 2025
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Respuesta de Hays Travel - Maidenhead

Good Evening Ifrahim,

Thank you for taking your time to give us a lovely review.
We are pleased to hear you found our service helpful and that you had a positive experience whilst booking your Honeymoon to Dubai!

We look forward to servicing your booking in the near future.

Kind Regards

Kay & Team Maidenhead

Valorada con 5 estrellas sobre 5

We both were welcomed as soon as we…

We both were welcomed as soon as we walked in with a smile and offered a seat .
We had already chosen our holiday online with Easy Jet and the manager Rachel booked it for us with car parking,
Excellent customer service love booking our many holidays with this shop .

22 de abril de 2025
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Respuesta de Hays Travel - Maidenhead

Good Morning Janet,

Thank you for taking your time to give us a lovely review.
We are pleased to hear you found our service helpful and that you had a positive experience whilst booking your holiday to Tenerife.

We look forward to servicing your booking in the near future.

Kind Regards

Rachel & Team Maidenhead

Valorada con 5 estrellas sobre 5

The service was second to none

The service was second to none. Would not hesitate to use Hays travel again.

20 de abril de 2025
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Respuesta de Hays Travel - Maidenhead

Good Afternoon Mr Lally,

Thank you for taking your time to give us a lovely review.
We are pleased to hear you found our service helpful and that you had a positive experience whilst booking your holiday to Tenerife.

We look forward to servicing your booking in the near future.

Kind Regards

Rhys & Team Maidenhead

Valorada con 5 estrellas sobre 5

Friendly and helpful staff and I was…

Friendly and helpful staff and I was very impressed with their selection of brochures.

15 de abril de 2025
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Respuesta de Hays Travel - Maidenhead

Good Afternoon Peter,

Thank you for taking your time to give us a lovely review.
We are pleased to hear you found our service helpful and that you had a positive experience with our selection of Brochures.

We look forward to servicing your bookings in the near future.

Kind Regards

Rhys & Team Maidenhead

Valorada con 5 estrellas sobre 5
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Respuesta de Hays Travel - Maidenhead

Good Morning Kathleen,

Thank you for taking your time to give us a positive review.

We are pleased to hear you found our service helpful and that you had a positive experience whilst booking the flights for your son.

We look forward to servicing your booking in the near future.

Kind Regards

Rhys & Team Maidenhead

Valorada con 5 estrellas sobre 5

The young lady Sophie persevered in…

The young lady Sophie persevered in find us a holiday ,coach holidays were all booked up but Sophie did not give up so we are going Away in September,

29 de marzo de 2025
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Respuesta de Hays Travel - Maidenhead

Good Morning Lucy,

Thank you for taking your time to give us a lovely review.
We are pleased to hear you found our service helpful and that you had a positive experience whilst booking your coach trip with us.

We look forward to servicing your booking in the near future.

Kind Regards,

Sophie & Team Maidenhead

Valorada con 4 estrellas sobre 5

Helpful staff

Very helpful staff. Holiday all sorted.

26 de marzo de 2025
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Respuesta de Hays Travel - Maidenhead

Good Afternoon Alan,

Thank you for taking your time to give us a lovely review.
We are pleased to hear you found our service helpful and that you had a positive experience whilst booking your cruise with us,

We look forward to servicing your booking in the near future.

Kind Regards,

Kay & Team Maidenhead

Valorada con 5 estrellas sobre 5

Friendly efficient staff.

Friendly efficient staff.

25 de marzo de 2025
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Respuesta de Hays Travel - Maidenhead

Good Afternoon Lesley,

Thank you for taking your time to give us a lovely review.
We are pleased to hear you found our service helpful and that you had a positive experience whilst booking your trip with us.

We look forward to servicing your booking in the near future.

Kind Regards,

Rachel & Team Maidenhead

Valorada con 5 estrellas sobre 5

Kay unserstood my every need

Kay looked at all the options for me she definitely understood my every need exactly what I wanted a very welcoming face/person to deal with lovely girl.

16 de marzo de 2025
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Respuesta de Hays Travel - Maidenhead

Good Morning Melanie,

Thank you for taking your time to leave me a lovely review,
I am pleased to hear you found my service helpful and that you had a positive experience whilst booking your holiday to Cyprus.

We look forward to servicing your booking in the near future.

Kind Regards

Kay & Team Maidenhead

Valorada con 5 estrellas sobre 5

Booked holiday to florida wanted it to…

Booked holiday to florida wanted it to be special and they couldn't do enough to help from start to finish

8 de marzo de 2025
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Respuesta de Hays Travel - Maidenhead

Good Afternoon Julie,

Thank you for taking your time to give us a lovely review.
We are pleased to hear you found our service helpful and that you had a positive experience whilst booking your holiday to Florida with us.

We look forward to servicing your booking in the near future.

Kind Regards

Rhys & Team Maidenhead

Valorada con 5 estrellas sobre 5

Fantastic service relaxed atmosphere…

Fantastic service relaxed atmosphere very helpful would highly recommend

9 de marzo de 2025
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Respuesta de Hays Travel - Maidenhead

Good Morning Gary,

Thank you very much for taking the time to leave us a lovely review.

I am pleased to hear you found my service helpful and that you had a positive experience whilst booking your family holiday to Memphis, Nashville & New Orleans! I can't wait to hear about the ducks when you get back :-)

We look forward to servicing your bookings in the near future.

Kind Regards
Sophie & Team Maidenhead

Valorada con 5 estrellas sobre 5

Great service

Great service, Kayleigh was very helpful and friendly

6 de marzo de 2025
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Respuesta de Hays Travel - Maidenhead

Good Afternoon Jackie,

Thank you very much for taking the time to leave us a lovely review.

We are pleased to hear you found my service helpful and that you had a positive experience whilst booking your family holiday!

We look forward to servicing your bookings in the near future.

Kind Regards
Kay & Team Maidenhead

Valorada con 5 estrellas sobre 5

Special Holiday in France

We went to Hays in Maidenhead and spoke with a lovely lady called Kay, we explained that we wanted to book something special to remember in France with our little dog Dodger for our 10th Wedding anniversary and my husbands 60th birthday which is the same day. Kay looked at different options for us and came back with a fantastic holiday in Nice. We had couple of issues which Kay and Rachel sorted it out for us. Also a big thank to Lee in the travel exchange. I recommend Kay for your holiday requirements.

1 de marzo de 2025
Opinión espontánea
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Respuesta de Hays Travel - Maidenhead

Good Morning Angela & Rod,

Thank you very much for taking the time to leave us a lovely review.

We are pleased to hear you found our service helpful and that you had a positive experience whilst booking your special holiday to France!

I will be in contact with you once we have heard back from our supplier :)

We look forward to servicing your bookings in the near future.

Kind Regards
Kay & Team Maidenhead

Valorada con 5 estrellas sobre 5

My first experience with Hays

I spoke to Jay who was like pleasant and helpful.
She gave me a holiday quote which was a complete bargain so I subsequently made a booking.
This was my first Hays experience.

27 de febrero de 2025
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Respuesta de Hays Travel - Maidenhead

Good Afternoon Mrs Jones,

Thank you very much for your kind words.
We are pleased to hear you found our service helpful and that you had a positive experience whilst booking your holiday to Madeira.

We look forward to servicing your booking in the near future.

Kind Regards

Kay & Team Maidenhead

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, very knowledgeable. Nice company.

27 de febrero de 2025
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Respuesta de Hays Travel - Maidenhead

Good Afternoon Mr Devereux,

Thank you very much for taking the time to leave us a lovely review.
We are pleased to hear you found our service helpful and that you had a positive experience whilst booking your holiday to Malta.

We look forward to servicing your booking in the near future.

Kind Regards

Sophie & Team Maidenhead

Valorada con 5 estrellas sobre 5

Want to avoid the Internet stress…?

It was such a delight to have someone to help us through the booking process removing the stress of trying to book a holiday on the internet with multiple factors influencing our choice (snow depth at resort, distance to the ski lifts, hotel accommodation, flight times, transfer times in uk and resort. Internet scams taken out of the equation and ABTA COVER included.

I know I’m hard to please and Rachel was brilliant throughout, being helpful, patient, friendly and genuinely excited for us too. Thank you so much, so refreshing.

25 de febrero de 2025
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Respuesta de Hays Travel - Maidenhead

Good Morning Mr Murray,

Thank you very much for taking the time to leave us a lovely review.

We are pleased to hear you found our service helpful and that you had a positive experience whilst booking your holiday, we really enjoyed your visit to our store and we cannot wait to service your holiday for you in the near future.

We hope you have an amazing time away

Kind Regards
Rachel & Team Maidenhead

Valorada con 5 estrellas sobre 5

Going extra mile!!

Checking all available flights so I could choose the best option

30 de enero de 2025
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Respuesta de Hays Travel - Maidenhead

Good Morning Stephen,

Thank you very much for taking the time to leave us a kind review.
We are pleased to hear you found our service helpful and had a positive experience whilst booking your flights to South Africa.

We look forward to servicing your booking in the near future.

Kind Regards
Rhys & Team Maidenhead

Valorada con 5 estrellas sobre 5

Exceptional service from all the team…

Exceptional service from all the team at Hays Travel especially from Racheal, Charlotte and Reese.. Amazing commitment and communication from all

30 de enero de 2025
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Respuesta de Hays Travel - Maidenhead

Good Morning Salvatore,

Thank you very much for taking the time to leave us such a lovely review.
We are pleased to hear you found our service helpful and that you had a positive experience whilst booking your holiday to Sri Lanka, we can wait to see you back in store to continue to service all your bookings in the near future.

Kind Regards from
Rachel, Rhys, Charlotte (aka Sophie), Kay and Lee

Valorada con 5 estrellas sobre 5

Easy and friendly

We were looking for a last minute break and did not want to trawl the internet ourselves. We went into the branch and wick easy booking of our holiday. Like that we were able to go into a different branch to check in, which we have found a chore in the past.

30 de enero de 2025
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Respuesta de Hays Travel - Maidenhead

Good Morning Mr Heley,

Thank you very much for taking the time to leave us a lovely review.
We are pleased to hear you found our service helpful and that you had a positive experience whilst booking your holiday to Cyprus.

We look forward to servicing your booking in the near future & Hope you have a lovely time!

Kind Regards

Kay & Team Maidenhead

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