Hays Travel - Mansfield Opiniones 

1621
TrustScore: 5 sobre 5

5,0

Unit 18 Four Seasons Centre, NG18 1SU Mansfield, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Made welcome as soon as we entered the shop. Michelle was really helpful going through the cruise lines that were appropriate, and finding the answers to our numerous questions. The booking process wa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My local Hays travel has very friendly, knowledgeable staff who take the time to listen and provide the exact service that you want/expect. I still prefer to book face to face and I can always pop int... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Outstanding, Our holiday enquiry wasn’t straight forward, we knew it would take some time to put together with what we would like, we were wrong, Katie got immediately on to it, we had a reply back... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our experience was made 100% easier after we met Bethany, she was so calm and collected with all the booking process and all of our constant questions. This is our first cruise so we didn’t know wha... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Unit 18 Four Seasons Centre, NG18 1SU, Mansfield, Reino Unido

  • 01623333964

5,0

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(1621)

116.812 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The lady who helped us michelle was…

The lady who helped us michelle was lovely she went through the booking explaining everything double checking it to make sure everything was ok she made it all very easy

17 de mayo de 2026
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Respuesta de Hays Travel - Mansfield

It was great to meet you both and thank you so much booking with us. You will have a great time in Salou. Michelle :-)

Valorada con 5 estrellas sobre 5

Above and beyond.

When we walked into the store, which looks great in the new colours and layout, we were greeted by Tom.
He was very helpful and didn't rush us or try to get us something we didn't want.
After making our booking, getting home and a day passing by I had another look at the final booking...I then realised that I had made a mistake and booked the wrong hotel.
I sent Tom an urgent email on a Saturday morning and he stepped up to correct my error. I sent details of the correct hotel details and room options.
Within a couple of hours he had made all the calls needed and got our holiday back on track.
Want a great service...go to Hays Travel.

15 de mayo de 2026
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Respuesta de Hays Travel - Mansfield

Thank you for your kind feedback. We are happy to hear that you had a smooth experience in booking with us.

Thank you. Tom :-)

Valorada con 5 estrellas sobre 5

Natalie was very helpful

Natalie was very helpful with all questions we had & was incredibly knowledgeable regarding our trip.
The booking went smoothly & easy.

14 de mayo de 2026
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Respuesta de Hays Travel - Mansfield

Jayne Robinson,

Thank you for your wonderful review! We're so glad to hear that our team was helpful and knowledgeable, making your booking smooth and easy.

Kind Regards
Hays Travel Mansfield

Valorada con 5 estrellas sobre 5

Canada for Silver wedding anniversary

From start to finish the process was great. They arranged everything for us which was excellent as I need a mobility scooter to get around and we had special assistance at airports both ends and transfers to the hotel and then to the 2nd hotel and back to the airport. Although not the cheapest it was well worth it 😉

4 de mayo de 2026
Opinión espontánea
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Respuesta de Hays Travel - Mansfield

Thankyou for your lovely review, we are glad to hear that you were happy with everything and you had a great time. Thankyou for booking with us! - Hays Travel Mansfield :)

Valorada con 5 estrellas sobre 5

Brilliant service as always been…

Brilliant service as always been booking with you for many years always go to michelle at the Mansfield branch, does everything for me would never go anywhere else

3 de mayo de 2026
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Respuesta de Hays Travel - Mansfield

Thank you so much for your lovely review, Wendy :) Michelle x

Valorada con 5 estrellas sobre 5

Very nice Staff who helped with…

Very nice Staff who helped with whatever our needs were . From first enquiry with Anne through to booking was a pleasure

6 de mayo de 2026
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Respuesta de Hays Travel - Mansfield

Thank you for your lovely review Nigel, have a great holiday :)! Anna x

Valorada con 5 estrellas sobre 5

Michelle is excellent sorting our…

Michelle is excellent sorting our holiday requirements and needs out for my disabled husband. Very pleasant organized staff member.

29 de abril de 2026
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Respuesta de Hays Travel - Mansfield

Thank you both for your lovely comments, always a pleasure to book your Cruises

Michelle :)

Valorada con 5 estrellas sobre 5

Tom was great!

Tom was great!! Really helpful. Genuine nice guy to deal with. Will definitely use him again even if it means going to Sutton not Mansfield

26 de abril de 2026
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Respuesta de Hays Travel - Mansfield

Thank you for you for your kind feedback. I will be back in the Mansfield once we re-open on 12 May 2026. Thank you for booking us again. Tom :-)

Valorada con 5 estrellas sobre 5

Well I had looked before going in the…

Well I had looked before going in the shop and new which hotel I wanted and had a second choice just incase but it was available and the young man who took care of us I have had him before so I went right to him he is always willing to research anything we didn’t know and sorted our seats for us and told us we would be able to collect out tickets 2 weeks before we go that was a good thing as I thought I was going to have to get them printed so it went very smooth the young man’s name was Tom

23 de abril de 2026
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Respuesta de Hays Travel - Mansfield

Mr Moody,

We're happy to hear that you had a smooth experience and appreciate you sharing your positive feedback. We're glad that Tom was helpful in researching information and sorting out the details for you. Thank you!

Kind Regards
Hays Travel Mansfield

Valorada con 5 estrellas sobre 5

Anna at Mansfield makes it so easy

Anna Hanna did as always a Fabulous job of finding our cruise .
Great price and just what we wanted. Always use Anna at Mansfield branch as she is Amazing at her job.

23 de abril de 2026
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Respuesta de Hays Travel - Mansfield

Thank you for your kind words. Thank you again for booking with us. Anna :)

Valorada con 5 estrellas sobre 5

Knowledge and expertise plus a…

Knowledge and expertise plus a determination to get things right

23 de abril de 2026
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Respuesta de Hays Travel - Mansfield

Thank you John for your kind words. It is a pleasure to be able to help again with booking your holiday. Thank you so much for booking with us. Tom :-)

Valorada con 5 estrellas sobre 5

The staff was lovely and polite

The staff was lovely and polite

21 de abril de 2026
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Respuesta de Hays Travel - Mansfield

customer,

We're so happy to hear that our staff was lovely and polite; thank you for your positive feedback.

Kind Regards
Hays Travel Mansfield

Valorada con 5 estrellas sobre 5

Friendly and helpful staff

Friendly and helpful staff, very accurate with booking.

3 de abril de 2026
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Respuesta de Hays Travel - Mansfield

Mrs Sarah Louise Revel,

We appreciate you taking the time to leave us such a wonderful review! We're so glad you found our staff friendly and helpful with your booking.

Regards
Alison
Hays Travel

Valorada con 5 estrellas sobre 5

Ruby was a pleasure to deal with

Ruby was a pleasure to deal with and was both helpful & efficient.

10 de abril de 2026
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Respuesta de Hays Travel - Mansfield

Thank you for your kind words. It was great to meet you both and Thank you for booking with us. Ruby :-)

Valorada con 5 estrellas sobre 5

We always use Hays Travel Mansfield…

We always use Hays Travel Mansfield they are excellent and always have time for you and very helpful

11 de abril de 2026
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Respuesta de Hays Travel - Mansfield

A SHORTHOUSE,

We appreciate you taking the time to leave us this great review! We are so happy to hear that you find our team helpful and excellent.

Kind regards
Ruby

Valorada con 5 estrellas sobre 5

New booking

The shop was clean and tidy. Was greeted very warmly. Michelle listened to what I wanted and went both above and beyond to get the best price possible. Nothing was too much trouble for her. Even after I had keft the shop without booking she still worked on it and managed to find a better price, rang me and I went back to the shop and booked it.

8 de abril de 2026
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Respuesta de Hays Travel - Mansfield

GLENICE MESSENGER,

We appreciate you taking the time to share your experience. We are so happy to hear that you felt welcomed and that our team member went the extra mile to find the best price for you.

Kind regards
Hays Travel Mansfield

Valorada con 5 estrellas sobre 5

Excellent service as always

Excellent service as always, we wouldn’t use any other travel company. Thank you Anna.

5 de abril de 2026
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Respuesta de Hays Travel - Mansfield

Thank you Joyce for your lovely words and booking with us again! Always a pleasure to book your holidays.

Anna :)

Valorada con 5 estrellas sobre 5

Hays are very friendly staff they spend…

Hays are very friendly staff they spend time helping you look for the right holiday that suit you I've just lost my partner in January and hays found the right hotel for me as I am going on my own in lanzarotte i will always book with hays so friendly and helpful nothing is to much trouble for them. Thanks to all the staff

12 de marzo de 2026
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Respuesta de Hays Travel - Mansfield

We appreciate you sharing your experience. We're so glad we could assist you in finding the right holiday during this time, and that our team's dedication made a difference. We look forward to helping you with future bookings.

Kind regards
Hays Travel

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