Went to Hays Travel Agent,Mapperley ,Nottingham on 5th August 2026 to book a Saga Douro cruise for October 2027. Was greeted by charming and smiling Julie who organised all the travel arrangements... Ver más
La empresa ha respondido
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Went to Hays Travel Agent,Mapperley ,Nottingham on 5th August 2026 to book a Saga Douro cruise for October 2027. Was greeted by charming and smiling Julie who organised all the travel arrangements... Ver más
La empresa ha respondido
Joanne is very efficient, explains everything clearly and precisely. She offers products but isn't pushy with it. The team are very friendly and helpful and professional it is true customer service wh... Ver más
La empresa ha respondido
Your agent Julie was so very patient with us It is our sons first criuse going with us- mum & dad - next Septenber She explained everything he needed to know so he could made the right choices . We h... Ver más
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Joanne who served us was excellent. She sorted us out, with exactly what we were looking for holiday wise. Because it was last minute she was able to print out all of our paperwork and even check us i... Ver más
La empresa ha respondido
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
27A Plains Road, NG3 5LG, Mapperley, Reino Unido
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Great experience, the holiday we had in mind wasn’t available but Julie found an excellent alternative for us that is probably better than the one we had in mind. We have been dealing with her for several years and is a credit to your company
Erin was so professional and explained the process well.

Respuesta de Hays Travel - Mapperley
George was very patient with us, despite having a very wide brief on our holiday search. He was knowledgeable, courteous, gave great advice and never rushed us in making a decision, despite us being there for nearly two hours!.If you visit this travel agent we would recommend booking with George.

Respuesta de Hays Travel - Mapperley
Excellent service from Barbara an agent who has all my information at her fingertips and cannot do enough to help.

Respuesta de Hays Travel - Mapperley
We knew where and when we wanted to go but the help on picking flights and hotels was exceptional. Everything was booked in one visit, seats reserved and discounts obtained. We can't fault them
Amelia was a really great help in finding the right holiday for us at the right price.

Respuesta de Hays Travel - Mapperley
Joanne was very friendly and efficient and managed to sort out the holiday we wanted with all our requirements.

Respuesta de Hays Travel - Mapperley
We went to thd city centre shop in Nottingham as our local Mapperley branch is close for refurbishment. We were lucky enough to be served by a lovely young man from our local branch but unfortunately we didn't get his name. He spent ages with us as we were booking a last minute holiday for next month. Boarding passes printed out for and we're good to go. He was wonderful.

Respuesta de Hays Travel - Mapperley
George was very professional and welcoming. He sorted everything out for us.

Respuesta de Hays Travel - Mapperley
Absolutely brilliant customer service. All staffs are pleasant, professional and helpful. I have always been very happy with the service I received from the staff at Hays Travel Mapperley. I cannot praise them enough, every one of them. I will not go anywhere else. Barbara is the first person I contact when I'm thinking of a holiday. I completely trust her to take care of all the details and she has been an absolute pleasure. She goes above and beyond to help me have a beautiful trip. Thank you all very much for your kind and friendly support over the years. You are all very much appreciated.

Respuesta de Hays Travel - Mapperley
Friendly and professional advice, pleasantly given.

Respuesta de Hays Travel - Mapperley
Great experience from start to finish. Julie was so helpful and went above and beyond to fill my needs. I always use Hays to book my holidays xx

Respuesta de Hays Travel - Mapperley
Julie is very helpful and always listens to our needs

Respuesta de Hays Travel - Mapperley
I always try and book my holidays here. The staff are very welcoming and friendly and help me organise and plan the better options in the holiday I'm looking at. Lovely team at the Mapperly branch in Nottingham. Barbara was really helpful and informative and as always I came away happy with a little holiday booked. 😀 thank you

Respuesta de Hays Travel - Mapperley
Fantastic, George was brilliant with his knowledge of travel and patience with our decision making process.

Respuesta de Hays Travel - Mapperley
Julie is very knowledgeable and extremely helpful

Respuesta de Hays Travel - Mapperley
Excellent service at Hays Mapperley.
Very friendly professional staff member.
Very good value holiday.

Respuesta de Hays Travel - Mapperley
Staff were understanding of our needs and confirmed each step of the booking process. They were more than happy to search for other hotels and destinations until we were both happy with our choice.
Booking with Hays is always a more rewarding experience than looking at a computer/ tablet screen.

Respuesta de Hays Travel - Mapperley
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