The staff are always friendly and very helpful, we always use Hays as our 1st choice to go to on Cruises and Villa Holidays. We have never been let down and the follow up service has always been good... Ver más
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Consulta las opiniones de los clientes
We spoke to Tanveer regarding a holiday to Italy. He made some recommendations that we liked and liaised with citalia. He came back to us with an itinerary that worked well for us. On the basis of thi... Ver más
La empresa ha respondido
Very helpful. Looked at different locations and gave advice on hotels from her personal knowledge. Professional and friendly. Didn’t feel rushed
La empresa ha respondido
Saina at Westbrook. MK was very helpful, knowledgeable and patient, who.explained and booked everything taking away any stress from us. This is our first fly cruise and came away with the knowledge t... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
7 Barnsdale Drive, MK4 4DD, Milton Keynes, Reino Unido
- 01908887556
4,9
Excelente
660 opiniones
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The staff are always friendly and very…
The staff are always friendly and very helpful, we always use Hays as our 1st choice to go to on Cruises and Villa Holidays.
We have never been let down and the follow up service has always been good, I would highly recommend Hays Travel to anyone seeking help or guidance when booking a holiday.
16 de agosto de 2026
All questions answered
All questions answered. Very attentive.made making a booking very easy. Will use you again
15 de agosto de 2026
Amy was great
Amy was great, going above and beyond in order to find us the right break. Couldn't have been more helpful. Thank you.
14 de agosto de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Tip top service
Jaime made the booking process so easy and provided us with all the information we needed. We couldn’t have wished for better service.
14 de agosto de 2026
Respuesta de Hays Travel - Milton Keynes
Helen,
Thank you for your wonderful feedback! We are so pleased to hear that the booking process was easy and that you received excellent service.
Kind Regards
Hays Travel
Respuesta de Hays Travel - Milton Keynes
Thank you for your kind review. We're delighted to hear you received very good service and appreciate you taking the time to share your feedback. We look forward to helping you plan your next holiday! 😊
Very helpful
Very helpful. Looked at different locations and gave advice on hotels from her personal knowledge.
Professional and friendly.
Didn’t feel rushed
2 de agosto de 2026
Respuesta de Hays Travel - Milton Keynes
Thank you for your lovely feedback. We're so pleased to hear you found our team helpful, professional and friendly. It's great that we could use our knowledge and experience to help you explore different locations and hotel options, and we're glad you felt supported without any pressure. We look forward to helping you plan your next holiday! ☺️
Helpful and friendly
We found a Holiday on line, popped into the shop and they matched the price.
Happy with the outcome.
10 de agosto de 2026
Respuesta de Hays Travel - Milton Keynes
Thank you so much for your kind review! We hope you have a lovely holiday!
Initial booking experience good
Initial booking experience good. Proof will be nearer the time and when we have to retrieve our documentation etc
9 de agosto de 2026
Respuesta de Hays Travel - Milton Keynes
Thank you for your feedback. We're delighted to hear your initial booking experience was a positive one. We look forward to supporting you throughout the rest of your journey and ensuring everything, including your documentation, is as smooth and straightforward as possible. Have a fantastic holiday! ☺️
They found the holiday for us
They found the holiday for us. We told them what we wanted and they found the tour. Holiday co made an error on our confirmation paperwork. They were very quick to sort it out for us. Will use them again
1 de agosto de 2026
Respuesta de Hays Travel - Milton Keynes
Hi Marion,
Thank you for your kind review! It was a pleasure to help you.
Kind regards,
Jaime.
For a couple that were booking a cruise…
For a couple that were booking a cruise for the first time, we could have done with better explanations for the options available, as we didn't know what questions to ask.
Paperwork didn't give a breakdown of the booking.
8 de agosto de 2026
Respuesta de Hays Travel - Milton Keynes
Thank you for your feedback. We'll use your comments to improve our service. Please do let us know if you have any questions or if we can go through anything further for you . Thank you Jackie
Multi centre booking
Very helpful with booking multi centre holiday.
The only negative thing was that it took a long time, sometimes hours to get through to Vista!
29 de julio de 2026
Respuesta de Hays Travel - Milton Keynes
Thank you for your feedback. We're delighted to hear that you found our assistance helpful when booking your multi-centre holiday. We appreciate your comments regarding the wait times when contacting Vista and will ensure this feedback is passed on to the relevant team.
We hope you have a wonderful holiday in Morocco and create some fantastic memories!
Veryhelpful and we felt very…
Veryhelpful and we felt very comfortable and relaxed .Jamie was lovely .
5 de agosto de 2026
Respuesta de Hays Travel - Milton Keynes
Thank you for your kind review! I hope you both have a lovely trip to Italy, it was a pleasure to help you! -Jaime.
Respuesta de Hays Travel - Milton Keynes
Thank you Michelle for your kind review! I hope you all have a lovely holiday.
Respuesta de Hays Travel - Milton Keynes
Thank you Keith, we look forward to welcoming you again soon!
Respuesta de Hays Travel - Milton Keynes
Thank you for your kind review, we hope to see you again soon!
Respuesta de Hays Travel - Milton Keynes
Thank you for your kind review.
West Croft store
Jackie in the Westcroft Milton Keynes store was very helpful and friendly & was able to prepare our quote accept our deposit and arrange our direct debits all within an hour of us entering the shop
28 de julio de 2026
Respuesta de Hays Travel - Milton Keynes
Thank you for your lovely feedback. We're delighted to hear that Jackie provided such helpful and friendly service and was able to arrange everything efficiently during your visit. We'll be sure to pass on your kind comments, and we look forward to helping you with your future travel plans. 😊
The staff were extremely friendly and…
The staff were extremely friendly and helpful, nothing was too much bother.
22 de julio de 2026
Respuesta de Hays Travel - Milton Keynes
Thank you David! We hope to see you again soon!
Always very friendly staff
Always very friendly staff . Get you the best price for your holiday. Give you all the information you need .
22 de julio de 2026
Respuesta de Hays Travel - Milton Keynes
Thank you for your kind review. We're delighted to hear you always find our team friendly and helpful. It's great to know we were able to secure a competitive price for your holiday and provide all the information you needed. We look forward to helping you plan your next trip! 😊
The young lady that served us was…
The young lady that served us was amazing. Nothing was too much for her and she helped us out a lot which is very nice. Makes a change that’s why she gets five stars.
20 de julio de 2026
Respuesta de Hays Travel - Milton Keynes
Thank you for your fantastic review. We're delighted to hear that you received such amazing service and felt so well supported throughout the booking process. Nothing is more important to us than taking the time to help our customers, so it's wonderful to know your experience deserved five stars. We hope you have a fantastic holiday and look forward to seeing you again soon! 😊
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