Hays Travel - Morpeth Opiniones 1182

TrustScore: 5 sobre 5

4,9

4 Market Place, NE61 1HG Morpeth, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We wanted to book a cruise and were uncertain which ship and company to go with.Robyn Hughes was very patient and helpful.She checked a number of cruises, hotels and flight options for us until we got... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It was a spur of the moment decision to book a holiday on Wednesday. Your colleague was very helpful in finding me a holiday in Crete. She sorted everything out for me, answered all my my questions a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Once again, an absolute 1st class service from Robyn, booking our cruise for 2027. Customer service is exceptional. This is the 4th holiday booked with Robyn this year. You are a star, thank you so... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It was excellent it was like talking to a good friend! A lovely young lady great with my mum who is 90 yrs young .Roybin was kind and spoke appropriately to my Mum with respect to hear hearing diff... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Robyn the assistant manager was realy…

Robyn the assistant manager was realy helpful with our booking explaining everything to us .A very pheasant girl

17 de mayo de 2026
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Respuesta de Hays Travel - Morpeth

Thank you for your kind words. It was a pleasure to book your cruise holiday and i'm sure you will both have a great trip when the time comes :) Thanks again Robyn W.

Valorada con 5 estrellas sobre 5

Robyn was so helpful and patient

Robyn was so helpful and patient, great in helping with every step. Great company.

22 de mayo de 2026
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Respuesta de Hays Travel - Morpeth

Hi Emily :)

Thanks for the review!
I hope you both have a lovely time in Prague, I am sure it will be amazing x - Robyn H

Valorada con 5 estrellas sobre 5

Vicky was very patient and helpful…

Vicky was very patient and helpful searching for the right holiday. Checking that she had the best price once I had decided where I wanted to go.

22 de mayo de 2026
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Respuesta de Hays Travel - Morpeth

Jan,

We're so glad we could help you find the perfect holiday at the best price. Thank you for your kind words!

Regards Vicky

Valorada con 5 estrellas sobre 5

It was a spur of the moment decision to…

It was a spur of the moment decision to book a holiday on Wednesday. Your colleague was very helpful in finding me a holiday in Crete. She sorted everything out for me, answered all my my questions and made the whole booking go very smoothly. I was very pleased.

21 de mayo de 2026
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Respuesta de Hays Travel - Morpeth

Thank You Janina, i hope your friends took the news well :) Have the best time

Joanne

Valorada con 5 estrellas sobre 5

We wanted to book a cruise and were…

We wanted to book a cruise and were uncertain which ship and company to go with.Robyn Hughes was very patient and helpful.She checked a number of cruises, hotels and flight options for us until we got exactly what we wanted. Can't thank her enough!Another great experience with Hays. All of the staff have always been great with us.

20 de mayo de 2026
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Respuesta de Hays Travel - Morpeth

We are so pleased to hear that Robyn H. provided such patient and helpful service in finding your perfect cruise. Thank you for your kind words!
Team Morpeth

Valorada con 5 estrellas sobre 5

Brilliant customer service

Brilliant customer service, very informative and helpful. Holiday was booked with no problems. Thank you

20 de mayo de 2026
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Respuesta de Hays Travel - Morpeth

Hi Scott :)

Thank you for the review, it means a lot.
I hope you & Mrs Arries have a lovely time in Prague - Robyn H :)

Valorada con 5 estrellas sobre 5

Excellent friendly service

Excellent friendly service

20 de mayo de 2026
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Respuesta de Hays Travel - Morpeth

Hi John :)

Thank you for your review!
I hope you and all the family have a great time in Greece!
It looks absolutely amazing :D - Robyn H

Valorada con 5 estrellas sobre 5

Another holiday arranged by Vicky

Another holiday arranged by Vicky, thank you for your excellent customer service. Wouldn’t go anywhere else.

9 de mayo de 2026
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Respuesta de Hays Travel - Morpeth

Nicola,

We're delighted you chose us again! Thank you for your kind words about our excellent service.

Kind Regards
Vicky

Valorada con 5 estrellas sobre 5

First class service from Victoria and…

First class service from Victoria and the team at Hays. Questions answered before we had even asked them.

16 de mayo de 2026
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Respuesta de Hays Travel - Morpeth

We are so glad you had a first-class experience with us. Thank you for your wonderful feedback!
Team Morpeth

Valorada con 5 estrellas sobre 5

Excellent and efficient service

Excellent and efficient service. Natalie listened to our wishes and found a fabulous holiday for us

15 de mayo de 2026
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Respuesta de Hays Travel - Morpeth

Thank you for your wonderful feedback! It was a pleasure to help plan your trip and I'm sure you will both have the most amazing time in the Maldives :) Regards Natalie

Valorada con 5 estrellas sobre 5

Super effective

Sure efficient friendly and great delivery of requests.the whole Morpeth tea are exceptional

14 de mayo de 2026
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Respuesta de Hays Travel - Morpeth

Always glad to help Michael, enjoy your trip :)

Team Morpeth

Valorada con 5 estrellas sobre 5

Have used Hays Travel for several…

Have used Hays Travel for several years.Staff alwayd so griendly and hellful.So easy to book holidays .Stress free.

1 de mayo de 2026
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Respuesta de Hays Travel - Morpeth

Thank you for your kind words! We are so pleased to hear you've had stress-free experiences with us.

Kind Regards
Hays Travel Morpeth

Valorada con 5 estrellas sobre 5

Very professional

Very professional, noted all our criteria and delivered all we require for our holiday. Great customer service. Thank you

10 de mayo de 2026
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Respuesta de Hays Travel - Morpeth

We're so pleased we could deliver everything you needed for your villa holiday. Thank you for your kind words!
Kind Regards Robyn H

Valorada con 5 estrellas sobre 5

Helpful

Helpful. Pleasant and professional service. Very satisfied indeed.

1 de mayo de 2026
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Respuesta de Hays Travel - Morpeth

Thank you for this kind feedback, Hope you have a great time in Corfu with your family :)
Thanks Robyn H

Valorada con 5 estrellas sobre 5

The experience was made by the staff…

The experience was made by the staff being very professional and friendly.

9 de mayo de 2026
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Respuesta de Hays Travel - Morpeth

We appreciate you taking the time to share your feedback. We are so happy to hear that Robyn H's professionalism enhanced your experience. Kind Regards Team Morpeth

Valorada con 5 estrellas sobre 5

Exceptional Customer Service

Once again, an absolute 1st class service from Robyn, booking our cruise for 2027.
Customer service is exceptional. This is the 4th holiday booked with Robyn this year. You are a star, thank you so much. Highly recommend Hays Travel Morpeth.

5 de mayo de 2026
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Respuesta de Hays Travel - Morpeth

We're happy to hear that you consistently receive first-class service. It's wonderful to know your holiday booking experiences have been exceptional. Thank you for your continued trust and high recommendation. Robyn :)

Valorada con 5 estrellas sobre 5

I told the agent what we wanted

I told the agent what we wanted. 2 options sent by e mail. one was great so we did everything by phone. Actually upgraded our room and got an excellent price.

4 de mayo de 2026
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Respuesta de Hays Travel - Morpeth

Hi Carol :)

Thank you for your lovely review, I hope both you & Mr Bruce have the most amazing time, the hotel looks brill! - Rachael & Robyn

Valorada con 5 estrellas sobre 5

Excellent service as per normal .I was…

Excellent service as per normal .I was served by a young woman called Heidi .I think she is currently getting trained up but you wouldn’t have thought it .She was so lovely and really professional at the way she handled my booking .so helpful even sending a email to my hotel to ask for a special request for my family .She also took time to ring me to tell me that only 1 room was left available so I didn’t miss out on the hotel and the holiday that me and my family wanted .She will be such a assist to the Morpeth branch and she is credit to the staff who are currently helping her with her training .I Look forward to booking many more family holidays and especially my upcoming honeymoon which will be hopefully in September 🤞🙏Well done Girls and thank you Heidi 👍

28 de abril de 2026
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Respuesta de Hays Travel - Morpeth

I appreciate you taking the time to share your kind words. I'm so happy to hear that you had such a positive experience. We look forward to assisting you with future bookings, including your honeymoon at our Morpeth Branch!
Thanks Heidi

Valorada con 5 estrellas sobre 5

Great customer service

As always Robyn looked after us very smooth experience. We always go to Hays Morpeth to book all of our holidays from Cruise’s, family Holidays to weekend breaks.

Thanks again
Ian&karen

4 de mayo de 2026
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Respuesta de Hays Travel - Morpeth

We're happy to hear that you consistently have a smooth booking experience with us for all your holiday needs. We appreciate your continued custom with our agency.


Kind Regards
Robyn w

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