Hays Travel - Newcastle Opiniones 

1222
TrustScore: 5 sobre 5

4,9

5 Ridley Place, NE1 8JQ Newcastle, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Another successful booking at Hays travel. Jordan was was very professional and friendly which made our booking very straightforward. That is 2 in a row that Jordan has booked for us. Would certain... Ver más

Valorada con 5 estrellas sobre 5

Just booked a holiday for my sisters 50th next year. The support was great, immediately took my booking comfirmed what I needed to know and got it booked. Needed to book 2 seperate parties due to diff... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

To my surprise there was Susan Cranston sitting at a desk out of retirement. She must have known I was coming as I always book last minute . The original Jet2 holiday was now full so Susan as per usua... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It was excellent service. Laura I believe her name is could not have been more helpful. She explained everything and was just wonderful.

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(1222)

118.436 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Liam always does best he can for my…

Liam always does best he can for my holiday requests Ridley place Newcastle shop all the staff lovely
Thank you

11 de junio de 2026
Logotipo de Hays Travel - Newcastle

Respuesta de Hays Travel - Newcastle

We are so glad to hear you had such a wonderful experience with our team. We truly appreciate your kind words!

Valorada con 5 estrellas sobre 5

Liam understood our needs annc…

Liam understood our needs annc preferences and quickly and effectively found good options for us to consider. Looking forward to our holiday!

6 de junio de 2026
Logotipo de Hays Travel - Newcastle

Respuesta de Hays Travel - Newcastle

Thank you for taking the time to write a review and thank you for the lovely comments, I will make sure these are passed to Liam and thank you for booking with us again.

Valorada con 5 estrellas sobre 5

Laura who helped with my booking was…

Laura who helped with my booking was really good helped my find the holiday and was really very helpful ensuring that I will use your company again

9 de junio de 2026
Logotipo de Hays Travel - Newcastle

Respuesta de Hays Travel - Newcastle

Thank you for taking the time to write a review and thank you for the lovely comments, I will make sure these are passed to Laura and thank you for booking with us.

Valorada con 5 estrellas sobre 5

We had a great experience booking our…

We had a great experience booking our holiday in the Newcastle office with Jordon! Very helpful and friendly 10/10

8 de junio de 2026
Logotipo de Hays Travel - Newcastle

Respuesta de Hays Travel - Newcastle

We're so happy to hear you had a great experience with us.
Thank you for your lovely feedback!

Valorada con 4 estrellas sobre 5

this is the first time we have booked a…

this is the first time we have booked a package holiday. We had lots of questions and Annabelle patiently answered them all. The insurance we were offered was vastly overpriced and when we tried to add pre existing conditions we were denied. We easily found full insurance cover elsewhere at a fraction of the cost. Traveller beware! Hopefully we will have a straightforward and uneventful holiday.

5 de junio de 2026
Logotipo de Hays Travel - Newcastle

Respuesta de Hays Travel - Newcastle

Thank you for taking the time to write a review and thank you for the lovely comments on the service, I will get this passed over to Annabelle. I'm glad to hear you have managed to get your insurance sorted.

Valorada con 5 estrellas sobre 5

Nice friendly staff,that have the…

Nice friendly staff,that have the patience to talk to someone like me,and finally get there, even when they weren't too busy another lady was looking as well, working as a team.will definitely go back.

17 de mayo de 2026
Logotipo de Hays Travel - Newcastle

Respuesta de Hays Travel - Newcastle

Thank you for leaving lovely feedback :) We are always happy to help :)

Valorada con 5 estrellas sobre 5

Japan 2027 - So easy!

Laura has been so amazing helping me book the trip of a lifetime! At no point have I ever felt like an inconvenience and as a first time flyer she's been so amazing answering any questions I had (and doing her best to keep me in budget). I can't thank her enough ☺️

31 de mayo de 2026
Logotipo de Hays Travel - Newcastle

Respuesta de Hays Travel - Newcastle

Ahh thank you so much - It was my absolute pleasure to help you! Cannot wait to start planning the rest of your trip to make it even more special. Speak soon :-)

Valorada con 5 estrellas sobre 5

Cruise

The advisor was knowledgeable and very helpful and made spending money not to bad an experience

31 de mayo de 2026
Logotipo de Hays Travel - Newcastle

Respuesta de Hays Travel - Newcastle

We are really pleased Jordan managed to make the experience a good one! See you soon :-)

Valorada con 5 estrellas sobre 5

It's the staff that make it a good…

It's the staff that make it a good experience, friendly,helpful and efficient, we got the holiday we required at a reasonable price which makes us want to keep using hays travel

23 de mayo de 2026
Logotipo de Hays Travel - Newcastle

Respuesta de Hays Travel - Newcastle

We really appreciate you taking the time to review your time in store with us at Hays Newcastle. Thank you again for booking with us. Laura :-)

Valorada con 5 estrellas sobre 5

I all ways book with hays travel local…

I all ways book with hays travel local company i realy like thestaff are all very good at there job friendly good advice

19 de mayo de 2026
Logotipo de Hays Travel - Newcastle

Respuesta de Hays Travel - Newcastle

Thank you very much - see you again soon :-)

Valorada con 5 estrellas sobre 5

Natalia went above and beyond to answer…

Natalia went above and beyond to answer our questions and helped us book our trip away .she was very helpful and polite a lovely girl

22 de mayo de 2026
Logotipo de Hays Travel - Newcastle

Respuesta de Hays Travel - Newcastle

Thank you so much for taking the time to leave a review for Natalia. She will be thrilled. :-)

Valorada con 5 estrellas sobre 5

The lady I spoke to in branch went out…

The lady I spoke to in branch went out of her way to be helpful and find the information required.

20 de mayo de 2026
Logotipo de Hays Travel - Newcastle

Respuesta de Hays Travel - Newcastle

Thank you so much - I'll pass this onto Gemma who served you - she will be over the moon.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más