Hays Travel - Nikki Neilson Opiniones 

Nikki was very helpful. Answered my many questions and went out of her way to find the perfect holiday for the best price.

I’ve worked with Nikki on all of my recent holidays and this time I was especially nervous about booking a far away trip to Thailand and Nikki took the stress away helping me book an amazing holiday and I can’t wait to be there . Nothing is too much of a hassle and worked round the clock to get out holiday secured .

Amazing as ever, quick to respond & also has good advice on hotels etc!

Nikki was so amazing !!! Answered all of my questions and made the process so smooth!!!

Nikki was very helpful, kept me right with the best time to book, and found the best flights for us. Well done Nikki.

Extremely easy process, got is exactly what we were looking for at the best price.

Nikki is always available to chat about holidays and find the best options for us. She is the best and would recommend her immensely!

Having used Nikki before I have confidence she will do everything in her power to make the trip as smooth , informed and special as possible. I know when I book with Nikki she is one step ahead with what's required before I go .

Always helpful and willing to go the extra mile to cater for specific needs. Easy to book and communicate as necessary

Nikki is really easy to work with and professional throughout all our dealings. She is very personable, and demonstrated patience and a real eye for detail when we adjusted our requests several times. Our 2026 Thailand trip is now booked and we are very excited about it. This is the 2nd time we’ve booked through Nikki.

Nikki was very easy to work with and got us exactly what we wanted. Many thanks for organising our amazing trip. It was stress-free, amazing service, Donna

Again Nikki makes the whole process so easy - 2nd time booking and won’t be last :)

Nikki was extremely helpful in finding a choice of options which met our requirements.

Nikki was very informative, nothing was a bother for her. Helped answer my silly questions and took her time to go over things with me

My wife and I are just back from NYC a dream holiday booked by Nikki, there's not much I can add that the other reviews don't cover. Nikki is patient, friendly, professional, knowledgable, flexible and understanding she really is the GOAT at booking holidays our location was smash bang in the centre of Manhattan and an amazing friendly classy hotel at a great price!

We've booked kos for October week again she ticked every box and answered every question ... and their were a lot of questions lol with no issues.

If you want a stress free time at booking a holiday Nikki is your travel agent and I'll tell you something she is a credit to jays travel and we sincerely hope they know how luck they are to have an employee like this!

Great service as always. Would always and only choose Nikki to book our holiday.

Nikki was very helpful and knowledgeable.
Our holiday was booked with ease and she responded very quickly to any queries.

Amazing as always wouldn’t book my holidays with anyone else! Always finds the nicest hotels at the best prices!