Many thanks to Faye for doing the initial search for our winter break and giving us plenty of information with which we were able to make an informed decision. Thanks to Dawn for booking the holiday... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Rachel from our local branch always goes above and beyond when we are looking to book a holiday. She's always friendly and reliable and makes booking a holiday easy and a pleasure.
Been booking hol with hays in north shields for years always book with faye and rachel to find us exactly what we need they explain everything double check details . Theyre both extremley profesional,... Ver más
La empresa ha respondido
Absolutely exceptional service. The travel agent I spoke to (Rachel) was highly professional and knowledgeable. She answered all my queries and did her very best to ensure that all my preferences we... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
102 Bedford Street, NE29 6QJ, North Shields, Reino Unido
- 0191 5438949
4,9
Excelente
951 opiniones
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Great and caring service
Great and caring service; nothing was too much from my booking and then having too re-book my flight, TOP DRAW!!!.
7 de junio de 2026
Respuesta de Hays Travel - North Shields
Thank you for your lovely comments its always a pleasure helping your arrange your flights - thanks Faye x
Listed to what I was after and at a…
Listed to what I was after and at a great price thank you Rachel
2 de junio de 2026
Respuesta de Hays Travel - North Shields
Thank you for your lovely comments its always a pleasure helping you arrange your holidays -Thanks Rachel
Fantastic service
Fantastic service. The staff cannot do enough for you. Way over and above.
31 de mayo de 2026
Respuesta de Hays Travel - North Shields
Thank you for your lovely comments its always a pleasure helping you arrange your holidays -Thanks Dawn
Finding the ideal holiday
Dawn went above and beyond by taking our holiday criteria requests and finding the ideal vacation. Thank you Dawn and the team at Hayes North Shields.
31 de mayo de 2026
Respuesta de Hays Travel - North Shields
Thank you for your lovely comments its always a pleasure helping you arrange your holidays -Thanks Dawn
Dawn always makes me feel relaxed and…
Dawn always makes me feel relaxed and goes out her way to help
31 de mayo de 2026
Respuesta de Hays Travel - North Shields
Thank you for your lovely comments its always a pleasure helping you arrange your holidays -Thanks Dawn
Fantastic
Fantastic communication.
Friendliness and efficiency.
Excellent service.
24 de mayo de 2026
Respuesta de Hays Travel - North Shields
Thank you for your feedback it is always a pleasure helping your arrange your holiday - Thanks Rachel
They need to be helpful polite to each and everyone that goes in to the shop.
Every place here or abroad I have always received the best from all of the staff, very pleasant professional and friendly staff.
30 de mayo de 2026
Respuesta de Hays Travel - North Shields
Thank you for your lovely comments its always a pleasure helping you arrange your holidays - Thanks Dawn
helpful from when i entered the shop…
helpful from when i entered the shop and explained to me that certain cruises have single cabins therefor i booked but did have a problem with the link for secure deposit payment but i returned to the branch to complete my booking for the TASTE OF THE TROPICS and FAY your adviser even checked to see if visa's were required at any time .
Excellent service and thank you all.
30 de mayo de 2026
Respuesta de Hays Travel - North Shields
Thank you for your lovely feedback it was a pleasure helping you find and book you Caribbean cruise :) Thanks Faye
Was served very professionally
Was served very professionally, & took time to find a ideal holiday for a single person
21 de mayo de 2026
Respuesta de Hays Travel - North Shields
Thank you for your lovely comments its always a pleasure helping you with your holiday requirements - Thanks Laura
Fantastic Personal Service
Three members of staff went over and above to secure a booking for Cunard's Four Queens Celebrations as soon as bookings went live, securing me a cabin in my preferred area at the advertised price before the price skyrocketed throughout the day and the ship was full a few hours later! Thank you Rachel, Dawn and Faye at Hays North Shields.
14 de mayo de 2026
Respuesta de Hays Travel - North Shields
Thank you for your amazing comments it was a pleasure helping you secure a fabulous price on your cruise :) Thanks Faye
Respuesta de Hays Travel - North Shields
Thank you so much for your lovely review,
We hope you have the best time :)
Thanks, Laura
Respuesta de Hays Travel - North Shields
Thank you so much for your lovely review,
We hope you have the best time :)
Thanks, Laura
Very friendly staff who were very…
Very friendly staff who were very informative and dealt with questions well
12 de mayo de 2026
Respuesta de Hays Travel - North Shields
Thank you so much for your lovely review,
We hope you have the best time :)
Thanks, Faye
helpful staff
10 de mayo de 2026
Respuesta de Hays Travel - North Shields
Thank you so much for your lovely review,
We hope you have the best time :)
Thanks, Rachel
Respuesta de Hays Travel - North Shields
Thank you so much for your lovely review,
We hope you have the best time :)
Thanks, Dawn
Staff were very friendly and helpful
Staff were very friendly and helpful. The whole visit was stress free. We were able to book exactly what we wanted. Would definitely recommend them to friends and family.
5 de mayo de 2026
Respuesta de Hays Travel - North Shields
Thank you so much for your lovely review,
We hope you have the best time :)
Thanks, Jess
Excellent friendly service once again
Excellent friendly service once again. Knowledgeable staff who understand your needs. Booked our holidays with ease and will definitely go back 🤩
5 de mayo de 2026
Respuesta de Hays Travel - North Shields
Thank you so much for your lovely review,
We hope you have the best time :)
Thanks, Faye
Faye was very helpful.
2 de septiembre de 2025
Respuesta de Hays Travel - North Shields
Thank you so much for your lovely review,
We hope you have the best time :)
Thanks, Faye
The 2 girls Faye and Laura were…
The 2 girls Faye and Laura were brilliant,an asset to Hayes Travel.The booking process and the service was amazing and very helpful.
9 de mayo de 2026
Respuesta de Hays Travel - North Shields
Thank you so much for your lovely review,
We hope you have the best time :)
Thanks, Faye & Laura
Dawn was very helpful and informative…
Dawn was very helpful and informative and it wa easy to book my holidaywith her. I can honestly say that all the staff at North Shields branch are very polite and very helpful and have no worries in recommending anyone booking their holiday through them
7 de mayo de 2026
Respuesta de Hays Travel - North Shields
Thank you so much for your lovely review,
We hope you have the best time :)
Thanks, Dawn
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