Hays Travel - North Shields Opiniones 

953
TrustScore: 5 sobre 5

4,9

102 Bedford Street, NE29 6QJ North Shields, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We’ve been booking our holidays with Hayes travel North Shields for many years and wouldn’t go anywhere else. The staff are so helpful and supportive, they give good advice and will go out of thei... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Many thanks to Faye for doing the initial search for our winter break and giving us plenty of information with which we were able to make an informed decision. Thanks to Dawn for booking the holiday... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Rachel from our local branch always goes above and beyond when we are looking to book a holiday. She's always friendly and reliable and makes booking a holiday easy and a pleasure.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Been booking hol with hays in north shields for years always book with faye and rachel to find us exactly what we need they explain everything double check details . Theyre both extremley profesional,... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 102 Bedford Street, NE29 6QJ, North Shields, Reino Unido

  • 0191 5438949

4,9

Excelente

TrustScore: 5 sobre 5

953 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(953)

117.661 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Once again, excellent customer service and won't hesitate to use for our next trip

Called in to check out options for a trip planned for next year. Within 45 minutes we had booked as we had been given excellent advice and numerous ideas as to what would suit our needs. We popped in with a friend who was able to book their own flights and hotel to join us even though they are flying from a different airport. Even better, after looking in to it for us, they were able to time everyone's flights to allow us to meet at the destination airport and travel to the hotel together. We won't hesitate to use them for our next trip.

18 de marzo de 2026
Logotipo de Hays Travel - North Shields

Respuesta de Hays Travel - North Shields

Thank you so much for your kind words.
We hope you have the best time in Benidorm :)

Thanks Faye

Valorada con 5 estrellas sobre 5

Great service

Adviser was very helpful.

22 de marzo de 2026
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Respuesta de Hays Travel - North Shields

Thank you so much for your lovely review :)
We hope you have the best time.

Thanks Jess

Valorada con 5 estrellas sobre 5

Very attentive

Very attentive. Couldn't have been more helpful.

22 de marzo de 2026
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Respuesta de Hays Travel - North Shields

Thank you so much for your kind words.
We hope you have a amazing holiday!

Thanks Dawn :)

Valorada con 5 estrellas sobre 5

Amazing staff

As always staff are brilliant helpful always polite and make things so Easy to book a holiday we have used north shields for along time and will continue to do so. a big thank to all the girls just keep doing what you're doing

21 de marzo de 2026
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Respuesta de Hays Travel - North Shields

Thank you so much for your fab review.
We hope you have the best holiday :)

Thanks Faye.

Valorada con 5 estrellas sobre 5

Used hays for many years.( north…

Used hays for many years.( north shields) all the girls are lovely ,helpful and very professional .always get a warm welcome well done hays and team best travel agent in my opinion

15 de marzo de 2026
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Respuesta de Hays Travel - North Shields

Thank you so much for your lovely review,
We hope you have lush time in Turkey :)

Thanks Laura

Valorada con 5 estrellas sobre 5

Australia

Rachel listened intently to my request and repeated back important details, she searched the system to find flights and accommodation I requested

21 de marzo de 2026
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Respuesta de Hays Travel - North Shields

Thank you so much Brenda,
Was a pleasure to hope your holiday, We hope you have the best time :)

Thanks Rachel

Valorada con 5 estrellas sobre 5

Very good experience

Agent (sorry I can't remember her name) was excellent and well informed. Talked us through the proccess.

14 de marzo de 2026
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Respuesta de Hays Travel - North Shields

Thank you so much for your lovely review!
We hope you have the best holiday :)

Thanks Laura

Valorada con 4 estrellas sobre 5

Could not fault the staff sorted…

Could not fault the staff sorted everything out very pleased with the visit

15 de marzo de 2026
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Respuesta de Hays Travel - North Shields

Thank you so much for your fab review,
We hope you have the best holiday :)
Thanks again for booking with us.

Thanks Laura

Valorada con 5 estrellas sobre 5

Brilliant service

14 de marzo de 2026
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Respuesta de Hays Travel - North Shields

Thank you for your feedback it was a pleasure helping you arrange your cruise - Thanks Rachel

Valorada con 5 estrellas sobre 5

⭐️⭐️⭐️⭐️⭐️ Review for Hays Travel

⭐️⭐️⭐️⭐️⭐️ Review for Hays Travel

Rachel at Hays Travel was absolutely fantastic from start to finish. She took the time to listen to all of my requests and worked hard to make sure we got the best possible price. Her customer service skills were truly second to none, friendly, professional and incredibly helpful throughout the whole process.

What really stood out was how considerate she was of us travelling with a disabled child. She made sure all of our needs were taken into account and everything was arranged to make the trip as smooth as possible.

I couldn’t recommend Rachel or Hays Travel more highly and will definitely be booking through them again. ✈️

6 de marzo de 2026
Logotipo de Hays Travel - North Shields

Respuesta de Hays Travel - North Shields

Thank you for the amazing feedback, nothing was to much trouble for me and it was a pleasure helping you arrange your holiday - Thanks Rachel

Valorada con 5 estrellas sobre 5

All of the agents at the North Shields…

All of the agents at the North Shields store are amazing (shame the same principals don’t apply in all stores) I moved away from the area but north shield remains my go to store. They are efficient, they give you options. This holiday was advertised through one of your sponsored Facebook posts it the agent sorted everything and I was constantly updated via e-mail with the information from the tour operator via the Hays agent opposed to sitting around the store waiting

1 de marzo de 2026
Logotipo de Hays Travel - North Shields

Respuesta de Hays Travel - North Shields

Thank you for your amazing feedback, Always a pleasure to help with your holidays. Thank you so much for putting your trust into us :)

We hope you have a amazing holiday.
Thanks Jess :)

Valorada con 5 estrellas sobre 5

First class booking experience

We knew what area we wanted to be in and the staff knew exactly what to show us.We have used the same branch for a number of holidays and cant fault any part of the searching and booking process!

7 de marzo de 2026
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Respuesta de Hays Travel - North Shields

Thank you so much for your lovely review,
We hope you have a amazing holiday!
Thanks, Rachel :)

Valorada con 5 estrellas sobre 5

Middle East holiday

Rachel was very patient with us and found really nice places to stay, she always stayed in touch with updates and very prompt. The whole office seemed friendly when you go in. I’ve used Hays in the passed and find very helpful.
I just hope things in the Middle East calm down so we can actually go. 🤞

28 de febrero de 2026
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Respuesta de Hays Travel - North Shields

Thank you so much for your lovely review, It is always a pleasure to book your holidays.
We hope you have a amazing holiday!
Thanks, Rachel :)

Valorada con 5 estrellas sobre 5

Everything

Everything. The staff, their knowledge and friendliness.

3 de marzo de 2026
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Respuesta de Hays Travel - North Shields

Thank you for your comments its always a pleasure helping you arrange you holidays Thanks Dawn

Valorada con 5 estrellas sobre 5

Great service at Hays North Shields branch

Faye at your North Shields branch was very helpful, I gave her my requirements and she found exactly what I was looking for.

3 de marzo de 2026
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Respuesta de Hays Travel - North Shields

Thank you for your comments its always a pleasure helping you arrange you holidays Thanks Faye

Valorada con 5 estrellas sobre 5

Spoke to same advisor used last year in…

Spoke to same advisor used last year in North Shields branch. Friendly patient and helpful - didn’t end up going with our first choice we went in for but happy with holiday price and service. Thank you

22 de febrero de 2026
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Respuesta de Hays Travel - North Shields

Thank you for your comments its always a pleasure helping you arrange you holidays Thanks Rachel

Valorada con 5 estrellas sobre 5

My booking holiday experience

I always book my holidays with North Shields & dawn is always so helpful any questions & she’s straight there to give me an answer from booking the holiday sorting the seats & also sorting out my parking, very friendly & chatty 10/10

24 de febrero de 2026
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Respuesta de Hays Travel - North Shields

Thanks so much for your lovely feedback Cheryl! It was a pleasure to help you with another fabulous holiday. Best regards, Dawn

Valorada con 5 estrellas sobre 5

Great service as always

Dawn helped me book my trip to new york last week. Dawn answered all my questions and found me the best deal possible.

17 de febrero de 2026
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Respuesta de Hays Travel - North Shields

Many thanks for your feedback Daniel! It's always a pleasure to help with your holiday plans. Best regards, Dawn

Valorada con 5 estrellas sobre 5

Attitude of Susan Usher

Attitude of Susan Usher where nothing was too much trouble and her perseverance until we got the required outcome

16 de febrero de 2026
Logotipo de Hays Travel - North Shields

Respuesta de Hays Travel - North Shields

Thank you for the great feedback. So glad we managed to get it sorted. Susan

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