Hays Travel - Oldbury Opiniones 

1544
TrustScore: 5 sobre 5

5,0

Unit B Oldbury Green Retail Park, B69 3DD Oldbury, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have used hays oldbury for quite a few years now and they have always been extremely helpful. Having had to alter our 5 person holiday to later in the year for personal reasons they were so helpful... Ver más

Valorada con 5 estrellas sobre 5

We booked our first cruise with Hays in Olbury in 2024 and we were so pleased with the service and how helpful and friendly Jenny was, we didn't even consider going anywhere else to book our next one.... Ver más

Valorada con 5 estrellas sobre 5

The lady called Jennifer was extremely helpful whilst doing the booking. Later that afternoon a call and e mail was made to inform us of a little error which was really nice to help us . We have used... Ver más

Valorada con 5 estrellas sobre 5

Service reference You're representive was very knowlegible and helpful. Excellent service We think her name was Karen. She gave us lots of options as to where to stay. However, as a company, w... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Unit B Oldbury Green Retail Park, B69 3DD, Oldbury, Reino Unido

  • 01213146276

5,0

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(1544)

117.046 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Hays,oldbury

We have used hays oldbury for quite a few years now and they have always been extremely helpful. Having had to alter our 5 person holiday to later in the year for personal reasons they were so helpful and subsequently cancelling the group vacation was no trouble. We have now booked as a couple and the service with information to help us was invaluable. RHODES HERE WE COME.

2 de agosto de 2026
Valorada con 5 estrellas sobre 5

Hays Oldbury. Fantastic service and friendly staff.

We booked our first cruise with Hays in Olbury in 2024 and we were so pleased with the service and how helpful and friendly Jenny was, we didn't even consider going anywhere else to book our next one. This time we spoke to Summer, who was just as helpful and friendly. She noted down our requirements first and was happy to go through all of the options available that met our requirements. We left the branch having booked our perfect 2028 cruise and safe in the knowledge that we can contact them at any time if we have any queries or wish to make any changes.

3 de agosto de 2026
Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, Chantelle listened carefully and came up with a great holiday for us. kept us informed at every turn. this will be our second holiday booked with Hayes Oldbury

30 de julio de 2026
Valorada con 5 estrellas sobre 5

As always Steph and the team are…

As always Steph and the team are excellent nothing is too much trouble.
Jenny helped us book our holiday and she was so helpful. No matter who you see the service is consistent. It is a pleasure to go there.
What a great team at hays Oldbury

29 de julio de 2026
Valorada con 5 estrellas sobre 5

The lady called Jennifer was extremely…

The lady called Jennifer was extremely helpful whilst doing the booking. Later that afternoon a call and e mail was made to inform us of a little error which was really nice to help us . We have used them before and will definitely be using them again next time.

28 de julio de 2026
Valorada con 5 estrellas sobre 5

We booked our holiday with Chantelle at…

We booked our holiday with Chantelle at the oldbury branch. She was super helpful and made everything very clear. She booked us our dream holiday!

29 de julio de 2026
Logotipo de Hays Travel - Oldbury

Respuesta de Hays Travel - Oldbury

Hiya. Thank you for your amazing feedback. I really appreciate it and you've really made my day. Glad I could help and whenever I can help you again please let me know. Take care - Chantelle x

Valorada con 5 estrellas sobre 5

Good friendly service

Good friendly service

21 de julio de 2026
Logotipo de Hays Travel - Oldbury

Respuesta de Hays Travel - Oldbury

I'm really glad I could help and thank you for booking. Thank you for your lovely feedback - I really appreciate it. When I can help again please don't hesitate to let me know. I hope your partner loved her birthday surprise? - Summer x

Valorada con 5 estrellas sobre 5

Service reference

Service reference

You're representive was very knowlegible and helpful. Excellent service
We think her name was Karen.
She gave us lots of options as to where to stay.
However, as a company, we think you should vet the hotels you use. Alma Beach in Can Pastilla is not a four star hotel. In our opinion it's three at most.
If you would like any more feedback please get in touch.

2 de julio de 2026
Logotipo de Hays Travel - Oldbury

Respuesta de Hays Travel - Oldbury

Hiya. I'm glad I could help and that you're happy with the help I gave you. I wish Hays would send me on educational trips to visit all these hotels 😊It would be great, wouldn't it? When I can help you again please don't hesitate to let me know. Take care - Helen x

Valorada con 5 estrellas sobre 5

Highly recommend

Very friendly and very helpful staff.

26 de julio de 2026
Logotipo de Hays Travel - Oldbury

Respuesta de Hays Travel - Oldbury

Hiya. Thank you so much for your lovely feedback. I really appreciate it and I'm glad I could help. When I can help you again please let me know. Take care - Jenny x

Valorada con 5 estrellas sobre 5

Kevin goes above and beyond to make…

Kevin goes above and beyond to make sure that the customer is happy.a very upbeat and jolly person.a credit to Hays Travel

27 de julio de 2026
Logotipo de Hays Travel - Oldbury

Respuesta de Hays Travel - Oldbury

Hiya you two. It's always great to see you and I'm glad you're well. Thank you for your fantastic feedback. Really appreciate it and glad I could help. When I can help again please let me know. Speak soon - Kev x

Valorada con 5 estrellas sobre 5

We always book with Hays feel safe…

We always book with Hays feel safe doing this friendly staff booking process great the service is always friendly not just the person you booked with but all the staff

17 de julio de 2026
Logotipo de Hays Travel - Oldbury

Respuesta de Hays Travel - Oldbury

Hiya. I'm so glad you're happy and that I could help. Thank you for your fantastic feedback. I really appreciate your kind words, as do the rest of the team here. When I can help you please let me know. Take care - Charli x

Valorada con 5 estrellas sobre 5

So good at finding hoilday

So good at finding hoilday

18 de julio de 2026
Logotipo de Hays Travel - Oldbury

Respuesta de Hays Travel - Oldbury

Hiya. It was lovely to see you again and thank you for booking. It was my pleasure to help you and I'm glad you're happy. Thank you for your fantastic feedback. Appreciate it. When I can help again please give me a shout. Speak soon and I hope you're all excited? - Kev x

Valorada con 5 estrellas sobre 5

Always excellent service from Hays

Always excellent service from Hays. We dealt with Chantelle who, as usual, was very helpful and got us booked up straight away. We wouldn't go anywhere else

23 de julio de 2026
Logotipo de Hays Travel - Oldbury

Respuesta de Hays Travel - Oldbury

Hiya. Thank you so much for your fantastic feedback. So glad I could help and I really appreciate it. When I can help again please give me a shout. Speak soon - Chantelle x

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