Hays Travel - Oldbury Opiniones 

1592
TrustScore: 5 sobre 5

5,0

Unit B Oldbury Green Retail Park, B69 3DD Oldbury, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

As always, never have any doubt about Hays, staff are always so helpful and very professional. Cannot praise our Kevin enough, we have a great relationship and never fail to have a sparkling v... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always book holidays via telephone call. Calls are promptly returned. Staff are knowledgeable, professional and helpful. Thank you to Jenny Taylor who is an amazing person. A credit to Hays. She provi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The Agent office is light, bright and clean. I liked how spacious it was and that made my booking experience quieter and personal with Maria my agent. Maria was easy to talk to and I appreciated... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

all agents were very helpful and listened t our requests. Once a decision was made the process was quick and simple including booking parking

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Unit B Oldbury Green Retail Park, B69 3DD, Oldbury, Reino Unido

  • 01213146276

5,0

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(1592)

117.250 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Holiday booking

excellent service always book our holidays with Oldbury branch

23 de agosto de 2026
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Respuesta de Hays Travel - Oldbury

Thank you for your lovely feedback.It's always lovely to hear our customers are happy and we very much appreciate feedback like yours, thank you. When we can help you again please don't hesitate to let me know - Steph x

Valorada con 5 estrellas sobre 5

Always friendly

Always friendly, efficient and helpful staff

15 de agosto de 2026
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Respuesta de Hays Travel - Oldbury

Hiya. Thank you for booking with us again and thank you for your lovely feedback. Really appreciate it. When I can help you again please don't hesitate to let me know. Take care - Porsha x

Valorada con 5 estrellas sobre 5

I won’t mention other travel…

I won’t mention other travel companies,but i will say all the staff members at hays travel have been exceptionally helpful.We’ve booked for America in 2 years time to 2 separate destinations and we went through several options regarding hotels and Chantelle was very patient and helpful

15 de agosto de 2026
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Respuesta de Hays Travel - Oldbury

Hiya Ian. How are you? It was my pleasure to help and I'm glad you're happy and looking forward to your trip. Thank you for your amazing feedback - I really appreciate it. Whenever I can help you again please don't hesitate to let me know. Speak soon - Chantelle x

Valorada con 5 estrellas sobre 5

Really helpful and took the pressure…

Really helpful and took the pressure off us booking the holiday and insurance

15 de agosto de 2026
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Respuesta de Hays Travel - Oldbury

Hiya. I'm glad I could help and thank you for your lovely feedback. Really appreciate it and when I can help you again please let me know. Take care - Helen x

Valorada con 5 estrellas sobre 5

Innside calvia hotel magaluf

Staff member who sorted our last minute holiday all done easier than us trying would definatley use Hays travel again

14 de agosto de 2026
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Respuesta de Hays Travel - Oldbury

Hiya. Thank you for your fantastic feedback. I really appreciate it and so glad I could help you. Please let me know when I can help again. Take care - Chantelle x

Valorada con 5 estrellas sobre 5

Excelent service ,with great attention…

Excelent service ,with great attention to detail.

21 de agosto de 2026
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Respuesta de Hays Travel - Oldbury

Hiya Mr Hale. It was lovely to see you and catch up. Thank you for your fantastic feedback. I really appreciate it and always here to help. Take care and speak soon - Helen x

Valorada con 5 estrellas sobre 5

Happy Days with Hayes Travel

On this occasion it was Helen’s turn to look after our holiday requirements..
She made everything easy even down to saving a few pounds on seat selection on the plane ..
Thank you ever so much ✈️🏖️
Regards ,
Dean & Cat

20 de agosto de 2026
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Respuesta de Hays Travel - Oldbury

Hi Dean & Cat, thank you so much for your lovley review.
I'm so glad I was happy to help you and please let me know if there's anything further I can do - Helen

Valorada con 5 estrellas sobre 5

Always book holidays via telephone…

Always book holidays via telephone call. Calls are promptly returned. Staff are knowledgeable, professional and helpful. Thank you to Jenny Taylor who is an amazing person. A credit to Hays. She provides detailed information and answers all questions in detail. So it is quick and easy to book a holiday.

20 de agosto de 2026
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Respuesta de Hays Travel - Oldbury

Thank you for your kind words, I really appreciate it and am always happy to help - Jenny

Valorada con 5 estrellas sobre 5

Very helpful

Helen was very patient when doing our group booking for 19 of us! Very friendly and tried to do the best sue could for us. No stress for us, thank you very much!

18 de agosto de 2026
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Respuesta de Hays Travel - Oldbury

Thank you for your lovley review! I'm so pleased you had a good experience with us - Helen

Valorada con 5 estrellas sobre 5

We always deal with Kevin as he really…

We always deal with Kevin as he really knows what we like five star service as always

17 de agosto de 2026
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Respuesta de Hays Travel - Oldbury

Hiya Ken and Gail. It's always lovely to see you two (and Louise). Thank you for your amazing feedback. Really appreciate it and when I can help again please don't hesitate to let me know. Speak soon - Kev x

Valorada con 5 estrellas sobre 5

It was very good the girl was great

It was very good the girl was great

17 de agosto de 2026
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Respuesta de Hays Travel - Oldbury

Hiay sweet, Thank you for your lovely feedback. I truly appreciate it and so glad I could help. When I can help again please give me a shout - Victoria x

Valorada con 5 estrellas sobre 5

Staff very helpful

Staff very helpful

15 de agosto de 2026
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Respuesta de Hays Travel - Oldbury

Hiya. Thank you for your lovely feedback. Appreciate it. Please let me know when I can help you again. Take care - Jenny x

Valorada con 5 estrellas sobre 5

Got us what we wanted

Got us what we wanted

8 de agosto de 2026
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Respuesta de Hays Travel - Oldbury

Hiya. Glad I could help you and thank you for your amazing feedback - really appreciate it. Whenever I can help again please give me a shout, sweet - Victoria x

Valorada con 4 estrellas sobre 5

Victoria was very helpful and…

Victoria was very helpful and knowledgable. As is always the case it was a pleasure booking our holiday with the team at Oldbury.

15 de agosto de 2026
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Respuesta de Hays Travel - Oldbury

Thank you for your lovely feedback, sweet. Really appreciate it and glad I could help you. When you need more help please give me a shout - Victoria x

Valorada con 5 estrellas sobre 5

Very Helpful and understanding

Very Helpful and understanding. Maria knew her stuff and helped us book our holiday. She was very professional and caring about booking our holiday.

7 de agosto de 2026
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Respuesta de Hays Travel - Oldbury

I really appreciate your lovley feedback. Thank you for booking with us - Maria

Valorada con 5 estrellas sobre 5

I have been dealing Hays Travel for…

I have been dealing Hays Travel for many years.
Excellent service provided by all staff, polite and friendly.
Mainly deal with Jenny she always does her very best to accommodate requirements requested, pleasure to know she's taken care of all the administration work on my behalf .

2 de agosto de 2026
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Respuesta de Hays Travel - Oldbury

That's really lovley thank you Carol. I appreciate you always coming back to us - Jenny.

Valorada con 5 estrellas sobre 5

Very helpful

They were very helpful and were prepared to look at all aspects of the holiday.

5 de agosto de 2026
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Respuesta de Hays Travel - Oldbury

I'm so pleased we were able to help you sort your holiday. Please let me know if I can help with anything else - Porsha

Valorada con 5 estrellas sobre 5

Victoria was absolutely fabulous

Victoria was absolutely fabulous, she is so friendly and welcoming. Victoria listened to what we were looking for and then booked and organised everything for us, we couldn't have asked for more.

12 de agosto de 2026
Logotipo de Hays Travel - Oldbury

Respuesta de Hays Travel - Oldbury

Thank you so much for your kind words sweet. I'm always happy to help - Victoria

Valorada con 5 estrellas sobre 5

Jenny made the experience great…

Jenny made the experience great because it wasn't just a simple booking. She listened to exactly what we wanted and was patient and very well informed and dealt with all our questions as they came up.
As usual we came away feeling like valued regular customers.

11 de agosto de 2026
Logotipo de Hays Travel - Oldbury

Respuesta de Hays Travel - Oldbury

Hi Anne, this is really lovley thank you! It's always great to see you and I'm happy to help- Jenny

Valorada con 5 estrellas sobre 5

All of our visit was great

All of our visit was great
Staff new exactly what we wanted and found the best possible deal
Felt like our holiday was going to be perfect

4 de agosto de 2026
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Respuesta de Hays Travel - Oldbury

Thank you for your amazing feedback. I'm so glad you had a good experience with us and we managed to sort your perfect holiday - Steph

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