Hays travel is the lighthouse in the sky of travel agents. Very well informed and helpful. Have been booking with them for many years and had superb holiday booking experiences. with a great sense o... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I book my holidays on repeat with Hays Travel-Oswestry. The whole team are super friendly, efficient and a pleasure to deal with. I trust them to find exactly what I’m looking for. Gary and Cathy help... Ver más
La empresa ha respondido
Two visits to Hays Oswestry were again in order to book & then pay the balance off in their new shop ,just across the road from the old place, & very nice it is too! as usual the whole team were brill... Ver más
La empresa ha respondido
Ellis at Hays Oswestry was very helpful assisting us with our holiday, this is the second time this year we have used them and wouldn’t hesitate to use them again.
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
20 Cross Street, SY11 2NG, Oswestry, Reino Unido
- 01691 655654
5,0
Excelente
980 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Elis was really helpful and made the…
Elis was really helpful and made the process easy!
5 de abril de 2026
Respuesta de Hays Travel - Oswestry
Hi ,
We appreciate you taking the time to share your experience, and we're so glad to hear that our service made the process easy for you.
Kind regards
Gary
Respuesta de Hays Travel - Oswestry
Hello,
We are so happy we could provide a stress-free booking experience for your short trip. Thank you for booking with us and for the review!
Kind regards
Gary
I visited the Oswestry shop to pick our…
I visited the Oswestry shop to pick our tickets up for our next holiday. There’s always a friendly atmosphere in the shop. I booked the holiday with Gary who’s always helpful and knows the sort of hotel and facilities we enjoy so all very good.
5 de abril de 2026
Respuesta de Hays Travel - Oswestry
Hello,
We're happy to hear that you find our shop to have a friendly atmosphere. It's great to know that you find the service helpful, and we appreciate your positive feedback.
Kind regards
Gary
Great friendly and helpful
The staff in hays travel are very friendly and helpful as always!
We never book with anyone else definitely 5* from us
31 de marzo de 2026
Respuesta de Hays Travel - Oswestry
Hello,
We appreciate you taking the time to leave us such a wonderful review. We're so happy to hear that our staff are friendly and helpful!
Kind regards
Hays Travel
Efficient and friendly service
Efficient, friendly, nothing too much trouble! Great 👍
5 de abril de 2026
Respuesta de Hays Travel - Oswestry
Hi,
We appreciate you taking the time to leave us such a wonderful review! We are so glad to hear that you found our team efficient and helpful.
Kind regards
Gary
Hassel free travel arrangements.
Hays travel Oswestry is always my go-to advice centre. The staff know me by name and are happy to help me with everything. This time Gary talked me through down-loading the app I needed for my travel.
1 de abril de 2026
Respuesta de Hays Travel - Oswestry
Hello :-)
We appreciate you choosing us as your travel advisor. We're happy to hear that our team is always ready to provide you with the support you need for your travels.
Kind regards
Gary
Gary and Elis were so helpful with our…
Gary and Elis were so helpful with our cruise booking, sorting out an issue with the online system that initially looked like we couldn’t have the room we wanted, but all good! They even went to the trouble of booking our car parking on our behalf, which from P&O’s correspondence looked like it was up to us and wasn’t guaranteed. Again, all good!! Great advice on insurance too. We’re able to answer all our questions. We’ve booked with P&O online before but this was much nicer - and reassuring - to go through the process in person knowing everything is sorted. Highly recommend Hays Travel in Oswestry - the whole team very friendly, helpful and knowledgeable!
20 de marzo de 2026
Respuesta de Hays Travel - Oswestry
Hi There
Thanks so much for this great feedback and for booking your Cruise with us here in store
You will have a great time and we are always on hand to help
See you soon
Gary
Our Booking experience.
Gary is always very efficient and goes out of his way to book the right holiday for us. A very good experience, couldn't be better.
Thanks very much.
25 de marzo de 2026
Respuesta de Hays Travel - Oswestry
Hello :-)
We appreciate you taking the time to leave us such a complimentary review. We are so glad we could provide such a wonderful experience and find the perfect holiday.
See you soon
Gary
Respuesta de Hays Travel - Oswestry
Thank you Anne for your kind review and for booking with us again at Hays Travel Oswestry
Kind regards
Mel
Respuesta de Hays Travel - Oswestry
Hi There
Thanks for the great feedback and for booking your holiday with us
See you soon
Gary
Clear and concise info and a pleasant…
Clear and concise info and a pleasant person to deal with.
13 de marzo de 2026
Respuesta de Hays Travel - Oswestry
Hi There
Thank you for this great feedback and for booking your holiday with us :-)
We are always here to help.
Many Thanks
Elis
Booked a cruise yesterday
Booked a cruise yesterday, Maisie and Mel at the Oswestry store were great.
Mel was great helping Maise out with the booking process. It was great to see a more senior staff member helping develop the skills of another.
Well done and thank to you both.
14 de marzo de 2026
Respuesta de Hays Travel - Oswestry
Hello
We're happy to hear that you had a great experience booking your cruise. It's wonderful that you observed our team working together to provide excellent service. Thank you for your positive feedback!
Thanks again
Gary
oswestry, Hays Travel
Respuesta de Hays Travel - Oswestry
Thank you for your kind review and for booking with us. We are always here and on hand to help you.
See you soon.
Many Thanks
Claire
As previous dealings always exceptional…
As previous dealings always exceptional friendly service, advice on destinations and knowledge makes the holiday experience.
3 de marzo de 2026
Respuesta de Hays Travel - Oswestry
Thank you so much for your kind words and for booking with us again. We are always on hand and happy to help you.
See you soon.
Many Thanks
Claire
Excellent service
My wife and I recently booked our first ever Cruise assisted by Gary of Hays Travel Oswestry.
Gary provided comprehensive assistance explaining available itineraries, cabin positions, and cruise packages.
Gary was very knowledgeable and personable; his guidance enabled us to make an informed decision to select a Cruise that met our requirements.
Excellent service from Gary and Hays Travel Oswestry.
4 de febrero de 2026
Respuesta de Hays Travel - Oswestry
Hello
Thanks for this amazing feeback and for booking another holiday with us
You will both have an amazing time
See you soon
Gary
Excellent attentive service
8 de marzo de 2026
Respuesta de Hays Travel - Oswestry
Hi There
Thanks so much for the great feedback and for booking your holiday with us
Thanks
Gary
Exceptional Customer Service
As always we have booked our trip through Hays Travel, Oswestry because we know they will find us an excellent holiday. Their customer service is exceptional and I thoroughly recommend them!
8 de marzo de 2026
Respuesta de Hays Travel - Oswestry
Thank you so much for your kind review and for booking with us again. We are always on hand to help you.
See you soon
Many Thanks
Tali
Respuesta de Hays Travel - Oswestry
Hello :-)
We appreciate you taking the time to leave us a review. We're so happy to hear our staff were helpful and accommodating!
Thanks
Gary
Having never used a travel agent…
Having never used a travel agent before, we were recommended Hays by a friend we found the hole experience first class, the agent Ellis was friendly and really helpful with nothing being to much trouble, we will definitely use this company again.
4 de marzo de 2026
Respuesta de Hays Travel - Oswestry
Hi There
We are happy to hear you had a first class experience and thank you for booking your holiday with us :-)
We are always here to help.
Many Thanks
Elis
Caring staff.
Staff are extremely caring, helpful and knowledgeable. They always strive to find the most suitable holiday to suit your requirements.
5 de marzo de 2026
Respuesta de Hays Travel - Oswestry
Hi There,
We appreciate your kind words! It's wonderful to know our staff's caring, helpful, and knowledgeable service helped you find the perfect holiday to suit your needs.
Many Thanks
Hays Travel Oswestry
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.