Fiona was very helpful and patient, especially as we didn't know much about the cruise company we were booking. She also made us feel comfortable if we needed to come back with any queries.
La empresa ha respondido
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Consulta las opiniones de los clientes
Michelle was very helpful, chased down answers to all our questions and booked our cruise exactly as we wanted. Much nicer to deal with a real person rather than IT!
La empresa ha respondido
Stephanie was cheerful, welcoming, patient and incredibly knowledgeable. She managed to secure us a cabin in a location we favoured on our preferred Cunard cruise. Overall it was an enjoyable experi... Ver más
La empresa ha respondido
We dealt with Fiona and found her first class in her work and very helpful. Nothing was too much trouble and booking the holiday was most enjoyable. She has great knowledge and answered all our querie... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
47 Hyde Road, TQ4 5BP, Paignton, Reino Unido
- 01803 552755
4,9
Excelente
622 opiniones
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Have been a customer of Hayes Travel…
Have been a customer of Hayes Travel for about 20 years, always give a great friendly, knowledgeable service.
3 de febrero de 2026
Respuesta de Hays Travel - Paignton
Thank you for being a long-term customer. We are so glad to hear that you consistently receive a great, friendly, and knowledgeable service from our team - Steph :)
Respuesta de Hays Travel - Paignton
Many thanks for your kind comments, It was lovely to assist you with your holiday plans.
Stephanie in the Paignton branch was so…
Stephanie in the Paignton branch was so helpful and patient.
3 de febrero de 2026
Respuesta de Hays Travel - Paignton
We appreciate you sharing your kind words; we are so happy to hear about the service you received during your booking experience - Steph :)
Excellent service ...been booking…
Excellent service ...been booking through them for years and always got good friendly and professional help
31 de enero de 2026
Respuesta de Hays Travel - Paignton
We are happy to hear that you consistently receive excellent, friendly, and professional assistance from our team. Thank you for your continued bookings, It's very appreciated - Lynnette :)
Excellent staff
Steph at the Paignton branch as been so helpful and understanding with my requests. She has gone above any standards you set the staff.
I will recommend any of the Paignton staff to family and friends for future holidays, thank you
23 de enero de 2026
Respuesta de Hays Travel - Paignton
We're happy to hear that we were so helpful and understanding with your requests. We appreciate your recommendation and are so glad we could provide excellent service! - Steph :)
Very plesent and pleased the service we…
Very plesent and pleased the service we had
28 de enero de 2026
Respuesta de Hays Travel - Paignton
We appreciate your positive feedback and are so happy you were pleased with our service. Thank you for booking with us - Steph :)
Holiday starts at Hayes
Always. A first class team. All very knowledgeable. Helpful. Polite all the team. Are like friends. Well done to the team at. Paignton.
27 de enero de 2026
Respuesta de Hays Travel - Paignton
Thank you so much for your kind review, we appreciate your kind words! - From all of us at Hays Travel Paignton :)
Friendly & well informed reps
friendly, well informed and patient help to finalise our holiday
18 de enero de 2026
Respuesta de Hays Travel - Paignton
We appreciate your kind words! We are so happy we could assist you in planning your holiday - Lynnette :)
Respuesta de Hays Travel - Paignton
We appreciate you taking the time to share your positive experience with the service you've received; we are so glad to hear it was excellent! - Georgie :)
Great service…
Great service from the knowledgeable team at Hays Travel Paignton as always. The perfect place to book a cruise.
22 de enero de 2026
Respuesta de Hays Travel - Paignton
We appreciate you booking your cruise with us. Thank you so much for your kind review - Steph & Georgie :)
Very helpful and explained everything…
Very helpful and explained everything very clearly to us.
22 de enero de 2026
Respuesta de Hays Travel - Paignton
Thank you for your lovely comments, I'm sure you will have a wonderful holiday.
Kind Regards,
Michelle.
Very friendly and approachable staff…
Very friendly and approachable staff member . Also, very knowledgeable and made the holiday booking process very straightforward.
20 de enero de 2026
Respuesta de Hays Travel - Paignton
Thank you for taking the time to leave us such a wonderful review! I'm so happy to hear that you found your booking experience straightforward - Georgie :)
Great team in Paignton they always find…
Great team in Paignton they always find us what we want very helpful
20 de enero de 2026
Respuesta de Hays Travel - Paignton
Hi, Shirley,
We appreciate your kind words! We are so happy to hear that our team is always helpful and finds what you want. Thank you for your review.
Fiona
Hays Travel
Megan organised our holiday she was…
Megan organised our holiday she was amazing and a credit to yourselves.
18 de enero de 2026
Respuesta de Hays Travel - Paignton
Hi Michelle,
We appreciate your kind words. We are so happy to hear that your holiday was well-organized. Thank you for taking the time to leave a review.
Megan
Hays Travel
Excellent service very helpful and…
Excellent service very helpful and friendly also informed me of special offer .
17 de enero de 2026
Respuesta de Hays Travel - Paignton
Timothy Carpenter,
We appreciate your feedback and are happy to hear that you found our service helpful, friendly, and informative regarding the special offer.
Best wishes,
Fiona
Friendly efficient and knowledgeable…
Friendly efficient and knowledgeable always with a smile
16 de enero de 2026
Respuesta de Hays Travel - Paignton
Thank you so much for your kind review! I am very glad we managed to get something booked for you - Georgie :)
We have booked several times with Hays…
We have booked several times with Hays travel & never disappointed the staff are very informative x know their stuff. Imogen was training & she explained everything as she went along. Booking was simple. Would definitely book again. Trish
9 de enero de 2026
Respuesta de Hays Travel - Paignton
Thank you so much for your kind review! It's very appreciated - Georgie :)
Successful booking
The agent was friendly, professional and very helpful and dealt with all aspects of our trip.
8 de enero de 2026
Respuesta de Hays Travel - Paignton
Thank you for your kind review. We appreciate you sharing your experience. Not long to wait now - Georgie :)
Help booking a holiday
We went to book a holiday with Shearings. Meghan was so kind and patient with us (2 x 70+ couples).
She spoke to the company as we had 3 holidays we were interested in , she got prices and pick up points for us. Meghan couldn't have been kinder. Thank you so much.
7 de enero de 2026
Respuesta de Hays Travel - Paignton
Thank you for your kind review! I am so glad we were able to get that one booked for you, hope you have a lovely time away! :) - Megan
Respuesta de Hays Travel - Paignton
Always a pleasure, hope you have a lovely time :) Fiona
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