As always, all of the staff at Hays- Transit Way are very helpful, friendly but professional & this was no exception. They always seem to have a great deal of knowledge. They covered all aspects of th... Ver más
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Consulta las opiniones de los clientes
Great service in Hays again. We wanted a getaway in October, specific airport and flights at “sensible times” with no drive home late at night. We were offered various alternatives, spent a long ti... Ver más
La empresa ha respondido
Lowri gave me a print out of prices for our preferred holidays so my friends and I could compare and choose the best one. The shop was busy when I returned the next day but I was asked to take a seat.... Ver más
La empresa ha respondido
Roy the manager spent a very long time helping me find something that suited all 4 family in the group get the amenities we needed and somewhere we would be able to access he never fails to find our... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Agregador de viajes
- Proveedor de viajes culturales
- Servicio de cambio de divisas
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
Tesco Extra, Transit Way, PL5 3TW, Plymouth, Reino Unido
- 01752927675
4,9
Excelente
771 opiniones
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Efficient & effective customer service interaction
Very efficient & effective customer service interaction, which is always delivered in a professional & respectful courteous manner by the staff.
28 de mayo de 2026
Respuesta de Hays Travel - Plymouth Transit Way
I'm so pleased to hear about your positive experience with one of our team members.
I will personally pass on your comments to Louise. She will really appreciate your lovely feedback.
Thank you for booking your next holiday with us at Transit Way.
Kind Regards
Roy
Branch Manager
Happy Holidays
All the staff are polite, friendly and knowlegable. That makes a big difference especially when you need help. All questions answered, nothing is too much trouble. Its a pleasure to book our holidays there, wouldn't go anywhere else.
1 de junio de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We are so pleased to hear our team made such a positive difference for your holiday booking. Thank you for your wonderful feedback!
Kind Regards
Roy
Branch Manager
Excellent service as always
We had Claire helping us with our current trip couldn’t fault her dedication to finding us the right holiday at a very good price despite us changing our entire itinerary nothing was too much trouble that said all the staff are very helpful
1 de junio de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We're so pleased to hear our team member provided such dedicated assistance in finding your ideal holiday. We appreciate your kind words about our staff!
Louise was great
Louise was great, she found us our perfect holiday as always, nothing is ever too much bother, thankyou
20 de mayo de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for taking the time to complete this amazing review about Louise, I will be sure to pass on your kind words to her.
Kind Regards
Louise the agent help me get a great…
Louise the agent help me get a great for a fly deal to japan cruise and stay.
Very helpful.
25 de mayo de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We are so happy to hear we helped you find a great deal! Thank you for your kind words and taking the time to complete this review
Roy is always extremely knowledgeable
Roy is always extremely knowledgeable, patient and positive throughout the booking experience.
23 de mayo de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We are so pleased to hear about your positive booking experience with us. Thank you for your kind words, I will be sure to pass this onto Roy!
Kind Regards
The member of staff could not have been…
The member of staff could not have been more helpful and efficient.
23 de mayo de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We appreciate your kind words. We're glad our team was helpful and efficient.
5 star service
Fantastic service from Roy nothing is ever to much he goes above and beyond for us wouldn’t book anywhere else
22 de mayo de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you so much for this fantastic review and thank you so much for your continued support to us throughout the years, we all really do appreciate it!
Kind Regards
Brilliant staff at Transit Way
As usual the staff at Transit Way, Plymouth have been so helpful. Nothing is too much trouble and they go above and beyond to get the perfect holiday deal. Lowri dealt with us this time and she was helpful and very professional, a credit to your company as are all the staff.
22 de mayo de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We are so pleased to hear about your positive experience with our team. It's wonderful to know we could help you find the perfect holiday and thank you for completing this review
We have always found the girls very…helpful
We have always found the girls very helpful each time searching through for us and finding the best deals for us
21 de mayo de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We are so happy our team could find you the best deals. Thank you for your kind words and thank you for booking your next holiday at Transit Way!
Kind Regards
Roy
Branch Manager
Hays travel at Transit Way Plymouth.
Spent nearly two hours with Roy, he went through all the details easily. Very knowledgeable.
20 de mayo de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for your lovely comments.
Its always a pleasure serving you and your husband.
I'm so happy that i manged to find the perfect tour for you both to celebate your special occasion.
Im really jealous!!
Kind regards,
Roy
Branch Manager
I always book with this travel agents…
I always book with this travel agents because they go above and beyond to make sure you have the exactly the holiday you are looking for. All the staff are amazing.
12 de mayo de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Morning,
Thank you for your wonderful 5-star review, we are so pleased to know our team consistently helps you find the perfect holiday.
Louise was absolutely professional and…
Louise was absolutely professional and extremely helpful and polite..sorted out everything for our future carribean cruise..thankyou kindly
17 de mayo de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for your wonderful 5-star review! We are so pleased to hear about your positive experience and that everything was sorted for your cruise.
Cyprus holiday
Louise found us the perfect holiday researching all our needs wonderfully. Showing us lots of options , taking time to discuss our locations and facilities.
17 de mayo de 2026
Respuesta de Hays Travel - Plymouth Transit Way
I'm so pleased Louise could help you find the perfect holiday. She will really appreciate your kind words and will look forward to assisting you again.
Kind Regards
Roy
Branch Manager
Friendly & Informative
Roy looked after us and made sure we had all the info we needed regarding the holiday we wanted. Felt relaxed and welcoming and the whole booking process was done giving us all the info we needed along the way. Have used Hays previously and always have a great experience booking through them.
5 de mayo de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you taking the time to complete this wonderful 5 star review, we appreciate you sharing your experience. We're so glad we could provide you with all the information needed for your holiday and you were satisfied with the process.
Kind Regards
Clare at Plymouth transit way store is…
Clare at Plymouth transit way store is amazing, such a lovely lady, goes above and beyond, we always use that store now to book our yearly holidays
28 de abril de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We all appreciate your wonderful feedback! It's great to know that you had such a positive experience and that our team member Claire was so helpful. We look forward to assisting you again!
Thank you for booking your next holiday with us.
Kind Regards,
Roy
Branch Manager
Very very helpful young lady was…
Very very helpful young lady was amazing at her job told her what we was looking for & it didn't take her very long to find the holiday what we was looking for & the most polite lady iv come across well done to her xxx
4 de mayo de 2026
Respuesta de Hays Travel - Plymouth Transit Way
I'm so happy to hear that the member of staff that served you was amazing and efficient in finding the holiday you were looking for. We all appreciate your kind words and are glad you had such a positive experience!
Kind Regards,
Roy
Branch Manager
The experience of booking a holiday…
The experience of booking a holiday could not have been easier. Claire came across in a friendly, welcoming, honest manner. The pleasure of being able to get what I wanted was great.
3 de mayo de 2026
Respuesta de Hays Travel - Plymouth Transit Way
I appreciate you sharing your experience. i'm so happy to hear that booking your holiday was easy and that you felt welcomed. It's great you got what you wanted!
Kind Regards
Roy
Branch Manager
a very good service well done 10/10 a…
a very good service well done 10/10 a special thumbs up to Lowri who served me
1 de mayo de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We're happy to hear you received a very good service and appreciate your perfect rating! We will pass on your kind words onto Lowri and thank you for taking the time to complete this review
The staff thete very knowledgeable and…
The staff thete very knowledgeable and up to speed with discounts so paid less than expected. Will def be booking again with them .
1 de mayo de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We're so glad to hear you found our staff knowledgeable and that you benefited from the available discounts. We appreciate your intention to book with us again!
Many thanks
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