Hays Travel - Plymouth Opiniones 

848
TrustScore: 5 sobre 5

4,8

2A New George Street, PL1 1RL Plymouth, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have good attentive service from Carol in Plymouth. She put great effort into getting us the 'rather complicated' holiday we wanted. We booked because the effort was given. All our questions were t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Katie was really helpful and went through the options with us for our trip to Porto. We went away and had a chat and then returned an hour later to her to book it. Professional and friendly, we felt c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Having booked with Hays before and received service over and above their excellent standard my wife and I decided to call in whilst in Plymouth. We were undecided about where to go but had narrowed i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The person who dealt with my request (Carol). It was an unusual request for a holiday to Albania She understood my request with a knowledge of the area I wished to travel .Sorted out a deal via Olympi... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 2A New George Street, PL1 1RL, Plymouth, Reino Unido

  • 01752 927110

4,8

Excelente

TrustScore: 5 sobre 5

848 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(848)

122.710 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Online nightmare became simple and pleasant.

Kate who dealt with my requirements was friendly, attentive, knowledgeable and professional. Something that I was struggling to do online was made simple and pleasant by her. Thank you for your great service.

16 de noviembre de 2025
Logotipo de Hays Travel - Plymouth

Respuesta de Hays Travel - Plymouth

Thank you for your lovely review- it was a pleasure to get this all booked up for you. Best regards, Kate.

Valorada con 5 estrellas sobre 5

Service at its best

As before Lesley made us feel at home, found an answer to everything we asked.

15 de noviembre de 2025
Logotipo de Hays Travel - Plymouth

Respuesta de Hays Travel - Plymouth

Thank you so much for your kind words about Lesley's service, and for choosing to book with Hays Travel again. See you next time!

Valorada con 1 estrellas sobre 5

Not a good experience

Not a good experience. We had to aoy 20 euros for the safe which was not expected. Hygiene is the main moan as at breakfast nothing was covered and had flies all over it except the cereal which was in a container. Based on this we ate elsewhere

3 de diciembre de 2024
Valorada con 5 estrellas sobre 5

Eve was so helpful

Eve was so helpful
She helped us so much we don’t have to worry about a thing

9 de noviembre de 2025
Logotipo de Hays Travel - Plymouth

Respuesta de Hays Travel - Plymouth

Thank you for booking with us and your lovely review of Eve's service.

Valorada con 5 estrellas sobre 5

The company is doing well employing…

The company is doing well employing good staff We always see Eve for our cruises in Plymouth. She is so good giving us lots of advice and best for us.

30 de octubre de 2025
Logotipo de Hays Travel - Plymouth

Respuesta de Hays Travel - Plymouth

Thank you for taking the time to leave these lovely words about Eve, and for choosing to book with us here at Hays Travel.

Valorada con 5 estrellas sobre 5

1st time user

This was the first time I have used Hays. Carol who dealt with me was ever so pleasant and helpful
Got a good deal. Will definitely recommend.

2 de noviembre de 2025
Logotipo de Hays Travel - Plymouth

Respuesta de Hays Travel - Plymouth

Thank you so much for booking with us, it was lovely to meet you yesterday, and thank you so much for your lovely comments.

Valorada con 5 estrellas sobre 5

We were welcomed

We were welcomed and assisted by Carol. She was very knowledgeable and helpful.

25 de octubre de 2025
Logotipo de Hays Travel - Plymouth

Respuesta de Hays Travel - Plymouth

Hi Emilie, thank you for leaving these very kind words about our Carol. I will be sure to pass these onto her! :)

Valorada con 5 estrellas sobre 5

Once again thank you Eve for looking…

Once again thank you Eve for looking after us with our booking. We are always delighted with your care and the service from Hays Travel.

29 de octubre de 2025
Logotipo de Hays Travel - Plymouth

Respuesta de Hays Travel - Plymouth

Thank you so much for your lovely comments, it was a pleasure to book your holiday again :)

Valorada con 5 estrellas sobre 5

Booking my holiday

The booking system for my holiday was very staright forward. If the holiday goes the same way everything will be fantastic.

23 de octubre de 2025
Logotipo de Hays Travel - Plymouth

Respuesta de Hays Travel - Plymouth

Hi Mark, thank you for your kind feedback on Lesley. :)

Valorada con 5 estrellas sobre 5

excellent customer service

excellent customer service, warm and friendly also very efficient

17 de octubre de 2025
Logotipo de Hays Travel - Plymouth

Respuesta de Hays Travel - Plymouth

Thank you so much Sandra, even after booking the incorrect parking date :)

Valorada con 5 estrellas sobre 5

Quick, easy booking process that suited our needs

We had a very good Travel agent, Eve. She quickly established what we were looking for and came up with a number of alternative hotels. Booking was a quick and easy process.

18 de octubre de 2025
Logotipo de Hays Travel - Plymouth

Respuesta de Hays Travel - Plymouth

Thank you so much for taking the time to send in your review, this is very much appreciated , and I will pass this on to Eve.

Valorada con 5 estrellas sobre 5

Friendly and helpful

Didn't feel rushed at all, everything was dealt with professionally, polite, friendly and incredibly helpful. We have dealt with Lesley, Paige and Lauren

16 de octubre de 2025
Logotipo de Hays Travel - Plymouth

Respuesta de Hays Travel - Plymouth

Thank you so much for your kind feedback and for booking with us. Your comments will be passed on to the team. - Eve

Valorada con 5 estrellas sobre 5

Superb customer service and could not have done any more for us

The member of staff a young lady gave us exceptional service and was very happy to help us and answer all of our questions. She offered advice and help and was not too pushy when selling us our holiday and made the whole visit amd purchasing our holiday a great experience and we will definitely ne returning in the future

12 de octubre de 2025
Logotipo de Hays Travel - Plymouth

Respuesta de Hays Travel - Plymouth

Thank you so much for your lovely review. It was a pleasure to book this holiday for you. I hope you have a lovely time and look forward to hearing about it! Kate.

Valorada con 5 estrellas sobre 5

Brilliant every time we book

Brilliant every time we book a holiday, they take the time to find out exactly what you want! And they will look to see if they can find better deals! They are so polite and friendly . Everything is explained thoroughly I could go on and on. Highly recommend Hays

9 de octubre de 2025
Logotipo de Hays Travel - Plymouth

Respuesta de Hays Travel - Plymouth

Thank you for this lovely review ! I will be sure to pass this over to the rest of the team.

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