Hays Travel - Plymstock Opiniones 

590
TrustScore: 5 sobre 5

4,9

Unit 35 The Broadway Shopping Centre, PL9 7AF Plymstock, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had been affected by the NATS crisis and had our holiday cancelled by Jet2 on 8/9/26 and we walked into Hays Travel the next morning, feeling utterly devastated and the lady who helped us went abov... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Friendly staff. Very helpful and informative. We have booked several holidays through Hays travel and never had any concerns. Felicity was a great help and made the booking process easy.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were very pleased with our holiday to Turkey booking. The staff are very knowledgeable about the holidays and providing general information and we feel confident that all will go to plan rather t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We always use Hays Tavel Plymstock. The ladies in there are wounderful. They are friendly and welcoming and are very patient with us when we go in to book our holidays. I'm an amputee, and wheelchai... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Unit 35 The Broadway Shopping Centre, PL9 7AF, Plymstock, Reino Unido

  • 01752 927089

4,9

Excelente

TrustScore: 5 sobre 5

590 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(590)

122.710 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Staff polite & helpful

Staff polite, friendly & helpful. Had personal experience of new facilities at airport which helped with our planning. Did not explore all the options without a prompt

30 de junio de 2025
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Respuesta de Hays Travel - Plymstock

Thank you for your feedback. We hope you have a lovely holiday :)

Valorada con 5 estrellas sobre 5

Booking of holiday

We spoke to a lovely lady called Helen who helped us book our next holiday. We weren’t set on a place to go but had a few options in mind which we passed to her. We also told her the type of things that we would like to do on our holiday. She found two lovely different destinations one being in Rhodes the other being in Cyprus.
Helen explained the differences between the two and what each one had to offer, and what we could expect once we arrived. Helen also
told the holidays came with transfers to and from the airport and that this would be shared. We also looked into upgrading the rooms so it gave us the option of having a view, and what the prices for rash would be.
We eventually decided we would go to Cyprus. The pool the rooms and the facilities looks amazing. We also took the upgrade of room so that this would give us a view Helen and then showed us the times of the flights and asked about whether we would be interested in travel insurance.
We found Helen to be very friendly, helpful and knowledgeable in helping us book our next adventure.
We have now used Hays a number of times to book different types of holidays and have never been disappointed if you were looking for a company that listens to your needs and are very knowledgeable in destinations and listens to what you are after then choose Hays
Once again, I would like to thank Helen and Hays for our next holiday.

6 de julio de 2025
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Respuesta de Hays Travel - Plymstock

Thank you for your lovely review! we hope you have an amazing holiday :D

Valorada con 5 estrellas sobre 5

The agent we spoke to was very helpful…

The agent we spoke to was very helpful and knowledgeable about the holidays we looked at . We booked one to cape verde and she gave some prices for some other destinations .....Great customer service.

27 de junio de 2025
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Respuesta de Hays Travel - Plymstock

Thank you for your lovely review and we hope you have a wonderful holiday!

Valorada con 5 estrellas sobre 5

The comfort @ assured way your…

The comfort @ assured way your colleague felicity sorted our cruise package @ details explained with perfection a asset to your company at the plymstock branch in Plymouth 5 stars,

19 de junio de 2025
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Respuesta de Hays Travel - Plymstock

Thank you for booking with us and for your wonderful review. Kind regards Sarah, Branch Manager

Valorada con 5 estrellas sobre 5

Staff Plymstock

Sarah was really lovely to talk too , very pleasant , not pushy at all , and a credit to the company . Lovely member of staff , to be honest , all the girls in the travel shop were great

14 de junio de 2025
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Respuesta de Hays Travel - Plymstock

Thank you so much for your lovely review we appreciate it, and for booking with us at Hays Travel.

Valorada con 5 estrellas sobre 5

I had a great experience booking a trip…

I had a great experience booking a trip to Tenerife. The assistant was very helpful and patient especially as I am a senior citizen. I would have no hesitation recommending Hays to everyone who need to book a trip.

7 de junio de 2025
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Respuesta de Hays Travel - Plymstock

Thank you so much for your lovely review and for booking with us at Hays Travel.

Valorada con 5 estrellas sobre 5

I knew what I wanted to book when I…

I knew what I wanted to book when I went in to hays travel. Sarah was efficient and helpful. All done very easily

12 de junio de 2025
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Respuesta de Hays Travel - Plymstock

Thank you for booking with us again and for your kind review :) Kind regards, Sarah

Valorada con 5 estrellas sobre 5

Brilliant service

Sara and Kyrra at Hays Travel Plymstock were fabulous. They were quick to respond with all the information I required, they were friendly and knowledgable and a pleasure to talk with.

9 de junio de 2025
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Respuesta de Hays Travel - Plymstock

Thank you for your lovely comments and feedback.
We really appreciate it.

Valorada con 5 estrellas sobre 5

Helpful staff

Staff were both helpful and knowledgeable. When our chosen holiday was fully booked we were given good advice in selecting another.

7 de junio de 2025
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Respuesta de Hays Travel - Plymstock

Thank you so much for your lovely feedback and for booking with us at Hays Travel

Valorada con 5 estrellas sobre 5

Helen was very knowledgeable and…

Helen was very knowledgeable and managed to put a package together that met our requirements. An Alaska cruise together with the ports we wanted and the overnight stays in the places we wanted. Her professional, friendly manner made the whole experience enjoyable and easy to make the booking. Well done Helen and thank you.

31 de mayo de 2025
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Respuesta de Hays Travel - Plymstock

Thank you for your lovely comments , so glad we managed to get everything you wanted.
We appreciate all our feed back.

Valorada con 5 estrellas sobre 5

Easy to book

The staff knew what they were doing and made booking easy. We've booked several holidays with them in the past and it's always been easy and the staff are always friendly and helpful

19 de mayo de 2025
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Respuesta de Hays Travel - Plymstock

Thank you so much for your lovely feedback and for booking with us at Hays Travel

Valorada con 5 estrellas sobre 5

Best of the bunch!

Everyone is so friendly and helpful, it makes looking for the right holiday even more enjoyable. Nothing is too much trouble.

9 de mayo de 2025
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Respuesta de Hays Travel - Plymstock

Thank you for booking with us again and for your lovely review :) Kind regards Sarah, Branch Manager

Valorada con 5 estrellas sobre 5

Lauren was very helpful with a…

Lauren was very helpful with a difficult challenge and sorted out our holiday. Thank you

11 de mayo de 2025
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Respuesta de Hays Travel - Plymstock

Thank you for your kind comments , we really appreciate all our customers feedback.

Valorada con 5 estrellas sobre 5

Friendly easy relaxed

Friendly easy relaxed! No pressure lovely young lady Lauren a credit to your company

1 de mayo de 2025
Logotipo de Hays Travel - Plymstock

Respuesta de Hays Travel - Plymstock

Thank you for your lovely review and for booking with us. Kind regards Sarah, Branch Manager

Valorada con 5 estrellas sobre 5

When we came in yesterday to enquire…

When we came in yesterday to enquire about a 2027 cruise to Canada, Caitlin was very helpful, polite and friendly. She gave us all the information we were after which allowed us to make a provisional booking.....the actual booking system didn't go live until today.
Then this morning Felicity, who was also helpful polite and friendly, phoned to check she had all the correct information to which allowed her to proceed with the booking fully.
We always use Hays for this reason as it's great to deal with someone face to face and get exactly what we're after and they all look after us well as we're very regular customers in there. Many thanks to you all and apologies if I've got names wrong at all.

1 de mayo de 2025
Logotipo de Hays Travel - Plymstock

Respuesta de Hays Travel - Plymstock

Thank you for your wonderful review and for booking with us. Kind regards Sarah, Branch Manager

Valorada con 5 estrellas sobre 5

Very helpful and polite

Very helpful and polite

27 de abril de 2025
Logotipo de Hays Travel - Plymstock

Respuesta de Hays Travel - Plymstock

Thank you for booking with us again, we really appreciate your feedback

Valorada con 5 estrellas sobre 5

Great experience with Hays travel…


We went to Hays to enquire about a cruise. We chatted with Sarah who asked us about our dates when we wanted to go, she went through the various cruise liners who left Southampton on those dates some were cheaper than others. We chose P&O and their new liner 2 weeks in the Med, We went through the itinerary which was good, went through the prices which were good and we booked there and then. We then bought insurance which was good we still need to phone them up but that's another story.
All in all a great experience Well Done

24 de abril de 2025
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Respuesta de Hays Travel - Plymstock

Thank you for your lovely review, and for booking with us. We hope you have a lovely time! :)

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