Poppy was very professional, lovely, friendly and very patient with us (but then she is my niece so knows how simple I can be ;-))....She talked us through our options of hotels, flights and costs... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Stacey, the Hays manager, kindly took time out of her annual leave to research some options for me. Although a few of the initial details did not quite work, once she returned, she proactively found s... Ver más
La empresa ha respondido
Stacey the manager at Hays Travel Pocklington is always very welcoming. She has arranged many holidays for us. The staff are very knowledgeable and able to advise on all manner of travel. The booking... Ver más
La empresa ha respondido
Poppy who works at the Pocklington branch was really professional & nice to talk to. We asked her about river cruises and she came up with some nice ones. We got a couple of discounts which was great... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
46 Market Place, YO24 2AH, Pocklington, Reino Unido
- 01759 303338
4,9
Excelente
554 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
You will not be disappointed
We use Hays Travel for all of our holiday bookings.
They are very professional and thorough. Would never hesitate to go back.
3 de julio de 2026
Respuesta de Hays Travel - Pocklington
Thank you so much for taking the time to leave us this lovely review. We hope to see you again in the future!
I always get 5 star service at Hays…
I always get 5 star service at Hays travel in Pocklington.
All the staff are so friendly and helpful and again Hayleigh has booked me two holidays which are absolutely perfect in every way. We have also been discussing another holiday with my granddaughter for next September and im very confident that she will organise this for me to perfection as it isn’t straightforward as my granddaughter will be travelling from Newcastle and I will be leaving from Leeds airport but I have every confidence it will all run really smoothly. Many thanks to the lovely staff there
24 de junio de 2026
Respuesta de Hays Travel - Pocklington
Amanda Dance,
Thank you for your wonderful review! We are so pleased to hear that you consistently receive five-star service from us, especially Kayleigh, and that your holidays are perfect. We are confident that your upcoming trip with your granddaughter will be just as smooth.
Kind Regards
Hays Travel Team Pocklington :)
In a time when everything is available - A travel agent makes a difference…
In a time when everything is available online having an actual person with real-life experience of holidays makes a huge difference. We went in with a basic idea of the holiday we wanted and Stacey was able to refine that into a bookable holiday! Before we went in the choice had been overwhelming but with some simple questions we were able to get that narrowed down to what we wanted. Great service from Hays, and in particular Stacey.
23 de junio de 2026
Respuesta de Hays Travel - Pocklington
Thank you so much for taking the time to leave us this lovely review. We hope to see you again in the future!
We are elderly and Poppy did our…
We are elderly and Poppy did our booking, she was so patient and professional, really helpful and reassuring, nothing was too much trouble for her.
19 de junio de 2026
Respuesta de Hays Travel - Pocklington
Sharon Young,
We're so pleased you had a great experience with us. We appreciate your kind words and are glad we could help.
Kind Regards
Hays Travel
Katie
Katie, in the Pocklington shop was very helpful in finding the best price and flights for our preferred accommodation.
9 de junio de 2026
Respuesta de Hays Travel - Pocklington
Thank you so much for taking the time to leave us this lovely review. We hope to see you again in the future!
Respuesta de Hays Travel - Pocklington
Thank you so much for taking the time to leave us this lovely review. We hope to see you again in the future!
Poppy was fantastic
Poppy was fantastic she found us our perfect holiday to fit our budget, we can’t wait to go now. I highly recommend using Hays travel to book your holidays.
31 de mayo de 2026
Respuesta de Hays Travel - Pocklington
Thank you so much for taking the time to leave us this lovely review. We hope to see you again in the future!
kind and friendly service.
kind and friendly service.
Katie helped me very much and eased any worries i had.
9 de mayo de 2026
Respuesta de Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
All staff are amazing
All staff are amazing, always find the best deals would go anywhere else
13 de mayo de 2026
Respuesta de Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
Phenomenal staff
Phenomenal staff, always find the best holiday for me. They are all attentive, kind and friendly!
13 de mayo de 2026
Respuesta de Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
Excellent customer service
Katie was very helpful, quick to respond and really accommodating with our questions. She made booking simple and easy.
4 de mayo de 2026
Respuesta de Hays Travel - Pocklington
Thank you so much for taking the time to leave this lovely review Rachel, we hope to see you again soon! - Katie
Respuesta de Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
P&O Cruise
Katie was very helpful and patient and ensured the booking met all our requirement.
WE were very happy with the service received from all the office staff.
2 de mayo de 2026
Respuesta de Hays Travel - Pocklington
Andy Bowden,
We're happy to hear that our team was helpful and patient, ensuring your booking met all your requirements. We appreciate your positive feedback on our service.
Kind Regards
Hays Travel Pocklington
Very friendly and professional
Very friendly and professional. I found it so much easier to deal with a person rather than the internet
27 de abril de 2026
Respuesta de Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
Our experience with Hays was Exceptional
Our experience with Hays was exceptional. Stacey was very helpful and knowledgeable.
Made you feel welcome
18 de abril de 2026
Respuesta de Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
Respuesta de Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
Respuesta de Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
Respuesta de Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
They listen to what you ask them and…
They listen to what you ask them and find a holiday that is just what you want
15 de abril de 2026
Respuesta de Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
Really helpful and friendly
Really helpful, friendly and knowledgeable staff. Very thorough in talking us through all of the options as we had never booked a cruise before.
27 de marzo de 2026
Respuesta de Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.