Hays Travel - Pontypridd Opiniones 

504
TrustScore: 5 sobre 5

4,9

19 Taff street, CF37 4UA Pontypridd, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I always book with Meeyen, she is so friendly, knowledgeable and goes out of her way, to find the right holiday for us. Always remembers our names, a true asset to your company.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always a pleasure to book at Hays Pontypridd with the lovely Meeyen. She is so helpful in helping us arranging our dream holidays around the world. From itinerary to price we always get the best deal... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We went into Hays Branch Pontypridd and spoke to MeeYen , who we have previously booked through, about a cruise in 2028. As usual MeeYen was very helpful, knowledgeable and friendly , a pleasure to t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great Service, very helpful staff and a pleasure to do business with Ellie has covered everything I have asked for and at a very good price too Have used Hays Pontypridd on numerous occasions and... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 19 Taff street, CF37 4UA, Pontypridd, Reino Unido

  • 01443 606004

4,9

Excelente

TrustScore: 5 sobre 5

504 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(504)

127.122 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Hays, Pontypridd. You're amazing x

I only ever book my holidays here, Pontypridd branch. All the colleagues are very helpful but I tend to go to Me-Yen. She knows my needs, I have disabilities and she never disappoints. The holidays are excellent and I have nice complaints. Thank you Hays Pontypridd.

8 de noviembre de 2025
Logotipo de Hays Travel - Pontypridd

Respuesta de Hays Travel - Pontypridd

Thank you for your lovely review Julie. We are glad you had the best experience in store - Steph :)

Valorada con 5 estrellas sobre 5

Your staff are always very helpful

Your staff are always very helpful, knowledgeable and friendly. This is the second booking with your company.

1 de noviembre de 2025
Logotipo de Hays Travel - Pontypridd

Respuesta de Hays Travel - Pontypridd

Thank you for the kind review Lynne. We are glad you had a great experience booking with us - Steph :)

Valorada con 5 estrellas sobre 5

Very friendly and helpful in all…

Very friendly and helpful in all aspects of booking our holiday

1 de noviembre de 2025
Logotipo de Hays Travel - Pontypridd

Respuesta de Hays Travel - Pontypridd

Thank you for your lovely review Alan. I'm glad we could get the perfect holiday for your wife's 70th birthday! Cant wait to hear all about it - Steph :)

Valorada con 5 estrellas sobre 5

Staff are always helpful and looking…

Staff are always helpful and looking and searching for the best deals to cater to our needs. We haven't had a negative experience in the times we have been using them. Always above and beyond communication and not pushy.

29 de octubre de 2025
Logotipo de Hays Travel - Pontypridd

Respuesta de Hays Travel - Pontypridd

Thank you for taking the time to write a review. So pleased to read you received 5 star, helpful service whilst booking your holiday and that it is the same consistent service each time you choose to book with us. Thank you so much for your loyalty to Hays Travel Pontypridd. If there is anything you need, please don't hesitate to get in touch. -Eloise :)

Valorada con 5 estrellas sobre 5

Ceara served us and was super helpful

Ceara served us and was super helpful, informative and very patient. We booked the perfect holiday and we were very impressed with all the information and advice. Will definitely go back again, the atmosphere in the office was really friendly and welcoming too. Thank you Ceara x

24 de octubre de 2025
Logotipo de Hays Travel - Pontypridd

Respuesta de Hays Travel - Pontypridd

Thank you for your lovely review! We are so glad Ceara was super helpful and you found our office to be friendly and welcoming. It's so lovely to hear! - Steph :)

Valorada con 5 estrellas sobre 5

Turkey all inclusive holiday

The travel sales rep Eloise was fantastic explained everything about package and was so thoughtful about our needs.it was lovely dealing with your staff and business.wiil book again with you

21 de octubre de 2025
Logotipo de Hays Travel - Pontypridd

Respuesta de Hays Travel - Pontypridd

Thank you for taking the time to write a review on the service you received whilst booking your holiday. So pleased to read your kind words about my colleague and that she was kind and helpful. If there is anything you need, please don't hesitate to get in touch. Thank you, Ceara :)

Valorada con 5 estrellas sobre 5

Easy to contact

Easy to contact, local to my area so easy to pop in and get things printed off. Staff very friendly

9 de octubre de 2025
Logotipo de Hays Travel - Pontypridd

Respuesta de Hays Travel - Pontypridd

Thank you for taking the time to review us! We are so glad it was so easy for you and the girls were more than welcoming - Steph :)

Valorada con 5 estrellas sobre 5

A great travel agent

Always very helpful, have dealt with Mee for many holidays, everything sorted for us. Thank you Mee and Hays Travel

7 de octubre de 2025
Logotipo de Hays Travel - Pontypridd

Respuesta de Hays Travel - Pontypridd

Thank you for you kind words about Mee Yen! We will be sure to let her know - Steph :)

Valorada con 5 estrellas sobre 5

Thank you Hays

I was impressed by the smoothness with which the experience was carried out. Ceara dealt with my booking and answered all my questions while guiding me through the process. Thanks to her, I am now looking forward to a stress free holiday.

7 de octubre de 2025
Logotipo de Hays Travel - Pontypridd

Respuesta de Hays Travel - Pontypridd

I'm so glad Ceara was so helpful in the booking process! We will be sure to pass this along to her - Steph :)

Valorada con 5 estrellas sobre 5

Excellent Professional Service

I book my holidays through Hays Travel at Pontypridd because the staff are excellent. I have had the pleasure once again of being looked after by Mee booking my latest holiday. She is extremely knowledgeable, friendly, professional and very patient. Thank you so much.

4 de octubre de 2025
Logotipo de Hays Travel - Pontypridd

Respuesta de Hays Travel - Pontypridd

Thank you for your lovely review! We are glad you had the best service in store - Steph :)

Valorada con 5 estrellas sobre 5

Ease of booking

Ease of booking. We have used Hays Travel on a number of occasions and find the staff extremely helpful and knowledgeable. Our representative on this occasion, Eloise, was very helpful.

29 de septiembre de 2025
Logotipo de Hays Travel - Pontypridd

Respuesta de Hays Travel - Pontypridd

Hi Kathryn:)Thank you for taking the time to leave us a lovely review! I will be sure to pass the message onto Eloise about the amazing service she provided! Thanks! Ellie:)

Valorada con 5 estrellas sobre 5

Holiday time

I always use Blackwood normally to book holidays but the service is just the same first class

21 de septiembre de 2025
Logotipo de Hays Travel - Pontypridd

Respuesta de Hays Travel - Pontypridd

I'm glad you had the best experience with us. We hope to see you again - Steph :)

Valorada con 5 estrellas sobre 5

Never used Hayes travel before but I’m…

Never used Hayes travel before but I’m glad I did . Being pretty useless at booking holidays , the young lady who helped me really was lovely . She was so helpful just great

20 de septiembre de 2025
Logotipo de Hays Travel - Pontypridd

Respuesta de Hays Travel - Pontypridd

Thank you for trusting us to book your next getaway! I'm glad we could find something for you and your daughter to look forward too. - Steph :)

Valorada con 5 estrellas sobre 5

Ceara was very welcoming and helpful.

Ceara was very welcoming and helpful.
We were booking a trip to Brisbane to visit our son.
From the stopover in Singapore. Sydney and to our final destination Brisbane the 3 hotels chosen looked just perfect. Thank you so much for making our experience a happy one despite issues with your internet which was out of your control.10/10 to Ceara

31 de agosto de 2025
Logotipo de Hays Travel - Pontypridd

Respuesta de Hays Travel - Pontypridd

Thank you for taking the time to write a review. It is so lovely to read your kind words. It was an absolute pleasure to help get you booked on a trip to go visit your son and his partner out in Sunny Australia. If there is anything you need in the meantime, please don't hesitate to get in touch. Thank you,
Ceara

Valorada con 5 estrellas sobre 5

Always great service here

Always great service here. Another holiday booked, role on the 6th September

24 de agosto de 2025
Logotipo de Hays Travel - Pontypridd

Respuesta de Hays Travel - Pontypridd

Thank you for your lovely review. We are so glad you had the best experience with Eloise! Happy Holiday :D - Steph

Valorada con 5 estrellas sobre 5

We were made to feel welcome as soon as…

We were made to feel welcome as soon as we walked through the door. We were given a few different options. Even though we had gone there earlier in the day, we left trying to decide which one to pick. We called back to Hays quite late in the afternoon, no fuss was made they Still made us feel welcome, noting was too much trouble. Excellent service.

21 de agosto de 2025
Logotipo de Hays Travel - Pontypridd

Respuesta de Hays Travel - Pontypridd

Thank you for taking the time to write a review on the service you received from the start to end of your booking process . So pleased to read you felt welcomed and received excellent service. Thank you for choosing Hays Travel Pontypridd! - Ellie :)

Valorada con 5 estrellas sobre 5

Friendly,professional

Friendly,professional

19 de agosto de 2025
Logotipo de Hays Travel - Pontypridd

Respuesta de Hays Travel - Pontypridd

Thank you for taking the time to write a review on the service you received whilst booking your holiday. So pleased to read you received friendly and professional service. Thank you for choosing Hays Travel Pontypridd. - Ceara

Valorada con 5 estrellas sobre 5

Nothing was a problem,brilliant service…

Nothing was a problem,brilliant service one of the quickest holidays I've booked well done

24 de agosto de 2025
Logotipo de Hays Travel - Pontypridd

Respuesta de Hays Travel - Pontypridd

Thank you for your lovely review on your experience with us! Very glad to hear you had a quick and easy process with us! Thanks Ellie:)

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más