Staff bend over backwards to help. You feel confident with their knowledge and reassured if you have any concerns. Most people say the holiday starts when you get the airport. Not in my opinion the ex... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Staff bend over backwards to help. You feel confident with their knowledge and reassured if you have any concerns. Most people say the holiday starts when you get the airport. Not in my opinion the ex... Ver más
La empresa ha respondido
The team in prenton were do I start! excellent staff, us being being consistent customers have always had excellent service Kim, Tilly, Maria, molly, sorry if I left any one out, they go above and be... Ver más
Always made very welcome by all staff ,excellent knowledge of counties, locations,hotels finding the best deal Tilly is our go to person for booking holidays..
The team instore were brilliant got me the best price so helpful but Hayes are always good travelled with them numerous times will always be my destination to book a holiday. Don't waste your time... Ver más
La empresa ha respondido
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
344 Woodchurch Road, CH42 8PG, Prenton, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Always great customer service from Kim , Tilly and all the team at Hays Prenton

Respuesta de Hays Travel - Prenton
As regular cruisers, we knew exactly what we wanted when we went in to our local agent to book for 2028. The staff member who attended to us was very friendly (something we’ve become accustomed to at Hays Travel) and listened and responded to our list of requests in a highly efficient and professional manner.

Respuesta de Hays Travel - Prenton

Respuesta de Hays Travel - Prenton
pleasant staff
Gave me what i asked for
assisted with any queries
Came out job done

Respuesta de Hays Travel - Prenton
Tilly was extremely helpful and patient, didn't rush us. Gave great advice. Understood what we were looking for and recognised we actually were doing the best thing by going back to the same place we went 4 years ago! Again booked with Hays. They use the same sites you would use to book yourself but help with making sure you have passports in date, printing out documents you need etc. You may save yourself a bit of cash booking your own hotel, arranging your own transfers and such like but the reassurance from this company is worth any little extra you may save, if any.

Respuesta de Hays Travel - Prenton
Always book our holidays with Hays Travel Prenton all the staff are amazing always ready to help an get you a great package at the right price keep doing what you’re doing hays travel prenton 👏🥇

Respuesta de Hays Travel - Prenton
Staff are very pleasant so helpful and informative to help us decide our next destinations..
Definitely recommend them 👌

Respuesta de Hays Travel - Prenton
I was helped book my flight by someone who was really helpful.

Respuesta de Hays Travel - Prenton
Hi the holiday company great 10/10 I want to Hays in prenton on the Wirral Tilly was so lovely and very helpful all ready booked a holiday for next year with Tilly at hays travel Thank you again Tilly for your help 💐👍

Respuesta de Hays Travel - Prenton
Izzy was a pleasure to deal with, she explained everything perfectly and when I needed to add transfers and a longer stay it was dealt with in a professional manner with no problems what so ever. Definitely book again.

Respuesta de Hays Travel - Prenton
They are extremely helpful and if they are asked a question that they are not familiar with, they do their best to find the answer.
This sort of possitive attitude keeps us returning for more bookings.

Respuesta de Hays Travel - Prenton
Our service from Tour guide gave us lots of tips regarding what we wanted for our cruise. Lots of good advice and above all a lovely lady, Tilly.

Respuesta de Hays Travel - Prenton
Always go above and beyond. They know just what I'm looking for and find it for us every time.

Respuesta de Hays Travel - Prenton
From start to finish dealing with Maria was so effortless as everything was done and explained fully on what we we were looking for...5 star all round

Respuesta de Hays Travel - Prenton
Great service as usual, Brooke was very helpful and friendly and made booking another holiday an enjoyable experience. 🙂

Respuesta de Hays Travel - Prenton
Tilly was so excellent in booking our 10 year wedding anniversary for us . So professional and very knowledgeable in her job would recommend going to her to anyone, big thanks tilly from Dave and jackie jones

Respuesta de Hays Travel - Prenton
Excellent staff,who are extremely knowledgeable.Can’t praise your shop enough.Cheers,Vince Pardue.

Respuesta de Hays Travel - Prenton
Izzy was very helpful and went through everything with us.

Respuesta de Hays Travel - Prenton
Tilly at Prenton branch was amazing.
She passed on a wealth of knowledge & experience of cruising in my opinion was second to none.
Tilly is a credit to Hayes Travel.

Respuesta de Hays Travel - Prenton
I always go to hays in prenton .
Lovely people there and always helpful and very friendly

Respuesta de Hays Travel - Prenton
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.