Staff bend over backwards to help. You feel confident with their knowledge and reassured if you have any concerns. Most people say the holiday starts when you get the airport. Not in my opinion the ex... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The team in prenton were do I start! excellent staff, us being being consistent customers have always had excellent service Kim, Tilly, Maria, molly, sorry if I left any one out, they go above and be... Ver más
La empresa ha respondido
The team instore were brilliant got me the best price so helpful but Hayes are always good travelled with them numerous times will always be my destination to book a holiday. Don't waste your time... Ver más
La empresa ha respondido
Tilly was extremely helpful and patient, didn't rush us. Gave great advice. Understood what we were looking for and recognised we actually were doing the best thing by going back to the same place we... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
344 Woodchurch Road, CH42 8PG, Prenton, Reino Unido
- 01516 084801
4,9
Excelente
663 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent Customer service
The young lady and her colleagues helped me book my Fred Olsen cruise holiday. They were extremely polite and I enjoyed the booking process so much because of their cheerfulness and help. I can highly recommend it.
10 de septiembre de 2025
Respuesta de Hays Travel - Prenton
Thank you for your lovely review
Respuesta de Hays Travel - Prenton
Thank you for your lovely review
Respuesta de Hays Travel - Prenton
Thank you for a lovely review
Friendly helpful
2 de septiembre de 2025
Respuesta de Hays Travel - Prenton
thank you for your lovely review
The service is received from ISABELLA …
The service is received from ISABELLA was excellent very professional and knowledgeable, and kept me informed all the way in the process of booking,
1 de septiembre de 2025
Respuesta de Hays Travel - Prenton
Thank you for your lovely review
Couldn’t fault the assistance we got to…
Couldn’t fault the assistance we got to help both choose the location and dates that we required it was made easy and stress free and our preferences were also taken into consideration, the staff were very attentive nothing was to much trouble.
24 de agosto de 2025
Respuesta de Hays Travel - Prenton
Thank you for your lovely review
Fantastic all round service!
Maria has been a joy to deal with every time we’ve been in. She is not only very knowledgeable and helpful she is also so lovely, polite and always cheerful.
The other girls - Issy, Tilly, Kim are also so helpful and welcoming
Thank you all
Mick & Jo Slater
29 de agosto de 2025
Respuesta de Hays Travel - Prenton
Thank you for your kind review
I always use this branch to book a…
I always use this branch to book a holiday because all the staff there go out of their way to help you and are very professional and it is always a pleasure to visit.
29 de agosto de 2025
Respuesta de Hays Travel - Prenton
thank you for the lovely review
Happy place xx
Maria helped me book my holiday but everyone goes above and beyond to help you get the best holiday for you.I had a query about the hotel I chose and Maria emailed the hotel for me .I have been coming to the Prenton office for years now and I wouldn't book any else.
28 de agosto de 2025
Respuesta de Hays Travel - Prenton
thank you for the lovely review
Lovely and relaxed setting
Lovely, relaxed atmosphere and the Girls were so polite and friendly
21 de agosto de 2025
Respuesta de Hays Travel - Prenton
thank you for the lovely review
Polite make you feel welcome and very…
Polite make you feel welcome and very helpful
27 de agosto de 2025
Respuesta de Hays Travel - Prenton
Thank you for your kind review and for booking with us! :)
Kim was excellent,helping us to book…
Kim was excellent,helping us to book the cruise that we wanted so thank you to her,Izzy was very helpful on the phone when we had a question ,she got the answer we wanted so thank you to her as well,the staff in this branch are always helpful and go above and beyond to make sure you have every thing you need for you holiday.
17 de agosto de 2025
Respuesta de Hays Travel - Prenton
Thank you for your lovely review! :)
NERJATilly the consultant was very…
Tilly the consultant was very information and looked to see what was best for us.
23 de agosto de 2025
Respuesta de Hays Travel - Prenton
Thank you for your lovely review! :)
Respuesta de Hays Travel - Prenton
Thank you for your kind review and for booking with us! :) Maria
Friendly helpful advice.
30 de julio de 2025
Respuesta de Hays Travel - Prenton
Thank you for your kind review. :)
Very helpful
Very helpful, got what we wanted and all the paper work, saves the hassle of doing it yourself. P
30 de julio de 2025
Respuesta de Hays Travel - Prenton
Thank you for your lovely review! Maria x
Respuesta de Hays Travel - Prenton
Thank you for your lovely review I'm glad we got you sorted and hope you're looking forward to your trip! :)
Respuesta de Hays Travel - Prenton
Thanks for your lovely review! :)
Very helpful and friendly
Very helpful and friendly. Took time and went through different options
.
1 de agosto de 2025
Respuesta de Hays Travel - Prenton
Thank you for your lovely review and for booking with us! :)
Kim was so helpful
Kim was so helpful, looked for everything we asked. Explored lots of different dates for the best price to suit us.
27 de julio de 2025
Respuesta de Hays Travel - Prenton
Thank you for your lovely review! :)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.