Despite it being a very last minute decision to go on holiday with no idea where we wanted to go Paula found us a great holiday with everything we required. We had a great time and I would like to th... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Paula’s patience trying to find exactly what I wanted!! Her genuine care to find the right holiday and times I was looking for was much appreciated! She changed my holiday no problem and helped to ke... Ver más
La empresa ha respondido
We called in to talk to Cerys as she had sent us some options, we decided to go ahead and book a holiday with her, she was very helpful and we left the shop happy customers
La empresa ha respondido
Staff went the extra mile when helping to chose and book our holiday, we needed additional health guidance, which was treated with respect and courtesy
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
102 High Street, LL19 9BH, Prestatyn, Reino Unido
- 01745277031
4,9
Excelente
668 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent rapport with member of staff
Excellent rapport with member of staff. Could not have done anything better
16 de septiembre de 2025
Respuesta de Hays Travel - Prestatyn
Thank you for your lovely comments :)
We have booked at least three holidays…
We have booked at least three holidays through Hays. Each time we have been listened to and the agent has secured us the holiday we requested.
More-so, as elderly travellers, we have always felt secure, reassured with all the arrangements and assistance given.
We tend to be nervous travellers so we want to say thank you for making our trip easier.
10 de septiembre de 2025
Respuesta de Hays Travel - Prestatyn
Thank you so much for your lovely comments, and your continued custom. We are so glad we have been able to help you get another holiday booked for you :)
Respuesta de Hays Travel - Prestatyn
Thank you for your lovely comments :)
Jo was very helpful she explained…
Jo was very helpful she explained everything to us and naw we have booked s P & O Cruises .
10 de septiembre de 2025
Respuesta de Hays Travel - Prestatyn
Hi Kathleen, thank you so much for this lovely review! I will be sure to pass this onto Joanne.
We hope you are looking forward to your cruise!
Best Regards,
Leah
Very helpfull polite and really went…
Very helpfull polite and really went out her way to find me a great deal i cannot wait for my holiday thanks again to jo from prestatyn x
30 de agosto de 2025
Respuesta de Hays Travel - Prestatyn
Thank you so much for this lovely review - I will pass these comments to Joanne! Leah
Paula always goes above & beyond to…
Paula always goes above & beyond to find the best holiday.
Thank you Paula!
30 de agosto de 2025
Respuesta de Hays Travel - Prestatyn
Thank you so much for your lovely review, I will pass your comments to Paula! - Leah
Staff were very good with help and advice.
Staff were very good with help and advice.The computer system didn't do as we would wish.Two friends travelling together but paying their own way,the paperwork was not clear as sometime it showed single price and other times it showed price for double. Two single bills ending together would be clearer. No fault with the staff, just the program on the computer.
2 de septiembre de 2025
Respuesta de Hays Travel - Prestatyn
Thank you so much for your lovely review! We will feed this back to our head office by trying to do breakdowns on the receipts.
Best Regards,
Leah
Branch Manager
Respuesta de Hays Travel - Prestatyn
Thank you for your lovely comments :)
Holiday booking
Leah Prestatyn agents was professional,proficient,helpful,and friendly.
we could not be more than satisfied with the sevice
provided.
21 de agosto de 2025
Respuesta de Hays Travel - Prestatyn
Thank you for your lovely comments Derrick, we will be sure to pass these onto Leah :)
Respuesta de Hays Travel - Prestatyn
Thank you for your lovely comments :)
Welcoming
Welcoming, friendly staff. Very informative and knowledgeable. Have booked holidays several times there and had great outcomes.
24 de agosto de 2025
Respuesta de Hays Travel - Prestatyn
Thank you for your lovely comments and your continued support :)
Fantastic excellent experience
Fantastic excellent experience
Full of knowledge and very friendly
Great customer service as always
31 de agosto de 2025
Respuesta de Hays Travel - Prestatyn
Thank you for your lovely comments and your continued support :)
The staff in the prestatyn store are…
The staff in the prestatyn store are all lovely and very helpful especially joanne who has booked many of my holidays .Jo is very helpful and knowledgeable and I will continue booking holidays with her
31 de agosto de 2025
Respuesta de Hays Travel - Prestatyn
Thank you for your lovely comments Jacqui, we will be sure to pass these to Joanne :)
My experience at Hays travel was second…
My experience at Hays travel was second to none. They were patient, friendly, knowledgeable and efficient. Thank Hays 😁
28 de agosto de 2025
Respuesta de Hays Travel - Prestatyn
Thank you for your lovely comments :)
Respuesta de Hays Travel - Prestatyn
Good Afternoon,
Thank you for leaving such a kind review, I am thrilled to hear you were happy with our service. We hope you are looking forward to your trip!
Best Regards,
Leah
Branch Manager
BOOKED ANOTHER HOLIDAY WITH HAYS TRAVEL
Booked another holiday with Hays Travel in Prestatyn.
The staff are always, polite, friendly, patient, efficient and correspondence is excellent.
17 de agosto de 2025
Respuesta de Hays Travel - Prestatyn
Good Afternoon,
Thank you for leaving such a kind review, I am thrilled to hear you were happy with our service. We hope you are looking forward to your trip!
Best Regards,
Leah
Branch Manager
Respuesta de Hays Travel - Prestatyn
Thank you for your lovely comments :)
So helpful… nothing too much trouble……
So helpful… nothing too much trouble… lovely staff
8 de agosto de 2025
Respuesta de Hays Travel - Prestatyn
Thank you for your lovely comments :)
Staff always helpful and efficient.
13 de agosto de 2025
Respuesta de Hays Travel - Prestatyn
Thank you for your lovely comments
Excellent personal service with a…
Excellent personal service with a member of staff.
9 de agosto de 2025
Respuesta de Hays Travel - Prestatyn
Thank you for your lovely comments, we will be sure to pass this to Joanne
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.