Despite it being a very last minute decision to go on holiday with no idea where we wanted to go Paula found us a great holiday with everything we required. We had a great time and I would like to th... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We called in to talk to Cerys as she had sent us some options, we decided to go ahead and book a holiday with her, she was very helpful and we left the shop happy customers
La empresa ha respondido
Paula’s patience trying to find exactly what I wanted!! Her genuine care to find the right holiday and times I was looking for was much appreciated! She changed my holiday no problem and helped to ke... Ver más
La empresa ha respondido
A Welcoming smile from Joanne was a perfect first impression, and made us want to sit down and chat about our holiday. She was knowledgeable and easy to talk to, and patient. It was a sail through boo... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
102 High Street, LL19 9BH, Prestatyn, Reino Unido
- 01745277031
4,9
Excelente
667 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great hassle free booking
Great hassle free booking, everything sorted and explained very well
26 de julio de 2026
Respuesta de Hays Travel - Prestatyn
Good Morning Duncan
Thank you for your kind words, we really appreciate it. We cannot wait to welcome you back into store
Kind regard
Hays Travel Prestatyn
Very good service and excellent quality…
Very good service and excellent quality efficient service
26 de julio de 2026
Respuesta de Hays Travel - Prestatyn
Good Morning Ian
Thank you for your review, we are very glad that we was able to help you with excellent service. We cannot wait to welcome you back into store
Kind regards
Hays Travel Prestatyn
Every thing I wanted was sorted
25 de julio de 2026
Respuesta de Hays Travel - Prestatyn
Good Morning Susan
We're delighted to hear that everything you wanted was sorted. We appreciate your positive feedback and are grateful for your time!
Kind Regards
Hays Travel Prestatyn
Fantastic service and very friendly…
Fantastic service and very friendly professional staff
30 de julio de 2026
Respuesta de Hays Travel - Prestatyn
Good Morning Carol
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team to be friendly and professional. Your kind words are greatly appreciated.
Kind Regards
Hays Travel Prestatyn
Hats travel staff were extremely helpful booking my holiday
I Found the 2 staff that dealt with me were very helpful when booking my holiday
22 de julio de 2026
Respuesta de Hays Travel - Prestatyn
Good Afternoon, Josephine
Thank for your kind review we was glad that we was able to help you, we cannot wait to welcome you back into store
Kind regards
Hays Travel Prestatyn
Respuesta de Hays Travel - Prestatyn
Good Morning
Thank you for your review we really appreciate it, we cannot wait to welcome you back into store
Kind regards
Hays Travel Prestatyn
Looked for the best deal and what we wanted
Joanne looked at different areas and found us a great deal for the 3 of us. Great area just what we want, we had no clue where we wanted to go and joanne knows us as we us her all the time so she knows what we like she went above and beyond as always
19 de julio de 2026
Respuesta de Hays Travel - Prestatyn
Thank you for your lovely comments, we will be sure to pass these to Joanne :)
Thank you Joanne Roberts you did…
Thank you Joanne Roberts you did fantastic job, you always helping us!!! Xx
17 de julio de 2026
Respuesta de Hays Travel - Prestatyn
Good Afternoon Brian,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague provided such fantastic assistance. We truly appreciate your kind words. I have passed this review onto Joanne. We cannot wait to welcome you back into store.
Kind Regards
Hays Travel Prestatyn
lovely helpful people excellent
14 de julio de 2026
Respuesta de Hays Travel - Prestatyn
Good Afternoon Alfred
We're so glad to hear you found our team lovely and helpful! We truly appreciate your kind words and positive feedback. We cannot wait to welcome you back in store
Kind Regards
Hays Travel Prestatyn
Hayes travel Prestatyn made booking my…
Hayes travel Prestatyn made booking my holiday easy. Paula goes out of
Her way to sort out hotels best room etc. Highly recommended.
5 de julio de 2026
Respuesta de Hays Travel - Prestatyn
Good Morning,
Thank you so much for your kind words. I have passed this onto Paula, we cannot wait to welcome you back into store
Kind regards
Hays Travel Prestatyn
Respuesta de Hays Travel - Prestatyn
Good Afternoon,
Thank you for taking the time to leave us such a wonderful review. We are so pleased to hear that our team was nice and helpful. We cannot wait to welcome you back into store
Kind Regards
Hays Travel Prestatyn
Respuesta de Hays Travel - Prestatyn
Good Afternoon Gail,
Thank you so much for your wonderful 5-star review! We are delighted to hear that you found our service extremely helpful and polite, we cannot wait to welcome you back into store
Kind Regards
Hays Travel prestatyn
Initially walked in with an idea of…
Initially walked in with an idea of going on a cruise, this was explored with lots of options and ideas from the travel assistant but also no pressure to buy a holiday. However based on the professionalism and knowledge and time spent with us giving ideas and explaining the different cruise locations, different accommodation and details of different cruise ships we decided to book a cruise. Thank you Jo. Looking forward to the cruise and will be back to tell you how it went. Thanks for all the info re Hayes travel card, travel money and how that can help when purchasing abroad.
8 de julio de 2026
Respuesta de Hays Travel - Prestatyn
Thank you for your lovely comments. I'll be sure to pass these onto Jo.
Hays always seem to find the right…
Hays always seem to find the right holiday! Lots of experience
7 de julio de 2026
Respuesta de Hays Travel - Prestatyn
Thank you for your lovely comments , so glad we could find you the right holiday :)
Turkey again 😊
We went to your branch in Prestatyn we was looking at the hotel Verde but it was full, then travel assistant then looked at other places and found a nice place still in turkey and it was cheaper .
2 de julio de 2026
Respuesta de Hays Travel - Prestatyn
Good Morning Joanne,
We are so pleased to hear that our travel assistant was able to find you a wonderful and more affordable alternative for your trip to Turkey! We hope you have a fantastic holiday. We cannot wait to welcome you back into store
Kind Regards
Hays Travel
Usual fantastic service from your staff.
19 de junio de 2026
Respuesta de Hays Travel - Prestatyn
Thank you for your lovely comments :)
We have being see Paula for many years…
We have being see Paula for many years she was very helpful and friendly I would go anywhere else
23 de junio de 2026
Respuesta de Hays Travel - Prestatyn
Thank you for your lovely comments :)
Carys was very knowledgeable and…
Carys was very knowledgeable and helpful. Everything was booked quickly and efficiently. Highly recommended..
Great experience yet again!
28 de junio de 2026
Respuesta de Hays Travel - Prestatyn
Good Morning Tracey
Thank you for your kind words, we have passed this lovely review to Cerys. We cannot wait to welcome you back into store
Kind regards
Hays Travel Prestatyn
Always have good service and staff are…
Always have good service and staff are very friendly and always helpful
27 de junio de 2026
Respuesta de Hays Travel - Prestatyn
Thank you for your lovely comments and continued support booking with Hays Prestatyn :)
Respuesta de Hays Travel - Prestatyn
Thank you for your lovely comments :)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.