Great service from Sam , very professional and friendly member of staff. Booked holiday without any hassle and asked lots of questions all of which were answered. Recommend highly! Start your holiday... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Daisy, at Rayleigh Hays travel made booking our holiday a very easy and pleasant experience. She listened to our requests and sorted out our complete holiday. Daisy has a lovely manner and nothing was... Ver más
La empresa ha respondido
Walking into the Rayleigh shop we had very little idea of where we wanted to go on holiday. After a short while talking to David and discussing our preferences of what we would like for our holiday we... Ver más
La empresa ha respondido
Sasha made the whole experience so easy. She was so helpful especially making sure that my dietary needs would be catered for. Would definitely recommend and come back. We actually live in Croydon... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
46 High Street, SS6 7EA, Rayleigh, Reino Unido
- 01268857283
4,9
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very friendly staff.managed to get…
Very friendly staff.managed to get exactly what we wanted
24 de junio de 2026
Respuesta de Hays Travel - Rayleigh
Keri,
Thank you for your kind words! We are so pleased to hear that our staff were friendly and that you found exactly what you were looking for.
Kind Regards
Hays Travel
I found Sasha very helpful and patient
I found Sasha very helpful and patient, despite several phone calls with questions.
Really appreciated her help
Thank you
1 de julio de 2026
Respuesta de Hays Travel - Rayleigh
Thank you for your kind and positive review, many thanks Sasha :)
We booked what we were after.
We booked what we were after.
With as usual , the patience, understanding and helpfulness of all the staff, especially Zoe.
30 de junio de 2026
Respuesta de Hays Travel - Rayleigh
Hi Ken,
I am so pleased to hear that our team provided such patient, understanding, and helpful service. Thank you for your kind words!
Zoe
Kind Regards
Hays Travel
Cruise
Sasha showed a choice of ships and dates and the cabin plan .
She advised which floors were best and took all the stress away
Always use Hays for our holiday bookings.
30 de junio de 2026
Respuesta de Hays Travel - Rayleigh
thank you mum for my lovely review :)
Respuesta de Hays Travel - Rayleigh
Thank you so much for your kind words! We are so pleased to hear you received such helpful service.
Kind Regards
Coryann
Hays Travel
SAM AT RAYLEIGH IS AMAZING SHE GOES UP…
SAM AT RAYLEIGH IS AMAZING SHE GOES UP AND BEYOND TO FIND WHAT YOUR LOOKING FOR.
16 de junio de 2026
Respuesta de Hays Travel - Rayleigh
Mary Rainforth,
We are so glad to hear about your excellent experience with us. Thank you for your kind words!
Kind Regards
Hays Travel
Respuesta de Hays Travel - Rayleigh
Susan,
We're so glad we could help! Thank you for your kind words.
Kind Regards
Hays Travel
Excellent customer service and…
Excellent customer service and invaluable advice when booking holidays!
20 de junio de 2026
Respuesta de Hays Travel - Rayleigh
Hi Melanie,
We truly appreciate your kind words about our service and advice.
Kind Regards
Hays Travel
Respuesta de Hays Travel - Rayleigh
Hi Dave,
We appreciate your kind words about our team. Thankyou!
Kind Regards
Hays Travel
Sam was very helpful.
24 de junio de 2026
Respuesta de Hays Travel - Rayleigh
Sylvia Bentley,
Thank you for your kind words. We are so pleased we could assist you.
Kind Regards
Hays Travel
Sam has been so helpful in choosing our…
Sam has been so helpful in choosing our holiday.
All the staff are great in the Rayleigh branch.
11 de junio de 2026
Respuesta de Hays Travel - Rayleigh
Diane Pooley,
We are so happy to hear our team provided excellent service and helped with your holiday!
Kind Regards
Hays Travel
Holiday Advise
I was given helpful holiday advise on the criteria that I had given.
I was treated with respect & kindness
My thanks to Donna
19 de mayo de 2026
Respuesta de Hays Travel - Rayleigh
Thank you for your 5 star review. It was a pleasure to book your holiday to Barcelona. I hope you have a lovely time.
Thanks Donna :)
Respuesta de Hays Travel - Rayleigh
Thank you for your 5 star review. I hope you have a lovely holiday. Many Thanks Donna :)
Service you get in Branch is amazing
Service you get in Branch is amazing, just a little disappointed that they couldnt match the online price for the cruise I wanted to book. But still booked in branch as they where so nice.
16 de junio de 2026
Respuesta de Hays Travel - Rayleigh
Thank you so much for your 5 star review and booking with us again.
Please let me know if you have any questions or queries at any time. Always here to help and I hope you have the most amazing cruise
Many Thanks Donna :)
Good serviceThe young lady who served us did…
The young lady who served us did everything she could to help us and indeed we booked our holiday
6 de junio de 2026
Respuesta de Hays Travel - Rayleigh
Thank you for your kind 5* review Mrs Stanford, it was a pleasure to book your holiday! I hope you have a lovely time - Holly :)
Very helpful
7 de junio de 2026
Respuesta de Hays Travel - Rayleigh
Thank you for your kind words.
Regards
Sam Hays Travel
SAM WAE VERY POLITE FRIENDLY AND VERY…
SAM WAE VERY POLITE FRIENDLY AND VERY HELPFUL
14 de junio de 2026
Respuesta de Hays Travel - Rayleigh
Linda,
Thank you for your kind words and thank you for booking with us sgain.
Kind Regards
Hays Travel
Good experience…
We were seen at the Rayleigh Essex branch and was welcomed by Holly who was very helpful and patient with the groups question and queries. Thank you
12 de junio de 2026
Respuesta de Hays Travel - Rayleigh
Thank you for your kind 5* review Christina. It was lovely to meet you and your family and it was a pleasure to book your holiday. Thank you - Holly :)
I’ve used Hays travel a few times now…
I’ve used Hays travel a few times now they are extremely helpful always make me feel at ease they find the perfect holiday every time always willing to help
23 de mayo de 2026
Respuesta de Hays Travel - Rayleigh
Hi Denise
We're so pleased to hear we make you feel at ease and find the perfect holiday every time. Thank you for your kind words!
Kind Regards
Hays Travel
Most impressed!
The booking and payment process was very efficient. The staff member was extremely helpful, informative and approachable.
9 de junio de 2026
Respuesta de Hays Travel - Rayleigh
Thank you Becky hope you have a fantastic time on your cruise , Zoe
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.