Hays Travel - Ryde Opiniones 624

TrustScore: 5 sobre 5

4,9

17 High Street, PO33 2HW Ryde, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Hays(Ryde branch IOW) the staff are excellent. We went in to book a cruise and spoke to Mr Cruise (Chris the branch manager) and what he doesn’t knows about cruising isn’t worth knowing! His knowledg... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brilliant service from both Nicole and Paula. Both were helpful and knowledgeable regarding booking my flight to Johannesburg and giving options both on flights and how i should travel to Gatwick. The... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We always use Hays travel Ryde for all our holidays the staff are polite and make you feel welcome and relaxed when sorting the holiday and travel arrangements.This time we were looked after by a youn... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ewan listened to our requirements and then researched what was possible with a friendly and positive manner. If it hadn't been for the notice on the desk mentioning training for new personel we would... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

624 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Chris and staff

21 de mayo de 2026
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Respuesta de Hays Travel - Ryde

Thank you for the 5 star review we appreciate it! Kind regards, Ryde Hays Travel

Valorada con 5 estrellas sobre 5

Chris is very helpful

Chris is very helpful as always. He helped us to get the holiday we wanted

17 de mayo de 2026
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Respuesta de Hays Travel - Ryde

Thank you so much for your kind review! We’re delighted to hear that Chris was able to help you find the holiday you wanted. We’ll be sure to pass on your lovely feedback to him. We really appreciate your support and look forward to helping you plan your next trip!

Kind regards,

Hays Travel Ryde

Valorada con 5 estrellas sobre 5

Great travel agents

If I have any questions I go straight to Chris the almanac... staff have a wealth of knowledge and cater for all the holiday needs, including special needs for flights and hotels.. off to Malta this time.... thanks Chris and staff

21 de mayo de 2026
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Respuesta de Hays Travel - Ryde

Thank you so much for your lovely review! We’re delighted to hear that Chris and the team were able to help with all your holiday needs, including your special flight and hotel requirements. We pride ourselves on providing knowledgeable, personalised service, so your kind words mean a lot to us.

We hope you have an amazing time in Malta and we look forward to helping you plan your next adventure soon!

Kind regards,

Hays Travel Ryde

Valorada con 5 estrellas sobre 5

Brilliant service from both Nicole and…

Brilliant service from both Nicole and Paula. Both were helpful and knowledgeable regarding booking my flight to Johannesburg and giving options both on flights and how i should travel to Gatwick. The atmosphere in the branch is one of warmth, friendly and welcoming. Well done to all the staff in there

20 de mayo de 2026
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Respuesta de Hays Travel - Ryde

Hi Ken! Thank you so much for your fantastic review! I’m delighted to hear that Nicole and Paula were both able to provide such helpful and knowledgeable support while booking your flight to Johannesburg!
It’s also wonderful to hear you enjoyed the atmosphere in the branch. Creating a warm, friendly, and welcoming environment is something we’re very proud of. Your comments mean a great deal to the whole team.
Kind regards, Ryde Hays Travel

Valorada con 5 estrellas sobre 5

Fantastic helpful knowledgeable…

Fantastic helpful knowledgeable friendly
Just made everything easy thank you

10 de mayo de 2026
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Respuesta de Hays Travel - Ryde

Hi Carole, We're so pleased we could make everything easy for you. Thank you for your kind words. Kind Regards, Ryde Hays Travel.

Valorada con 5 estrellas sobre 5

I always go to Hay travel to book a…

I always go to Hay travel to book a holiday. They always make the right choice for us. Chris is particularly helpful and very knowledgeable. I personally wouldn't use any other Travel company.

10 de mayo de 2026
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Respuesta de Hays Travel - Ryde

Hi Karen,
Thank you for your wonderful feedback! We are so pleased to hear we consistently help you find the perfect holiday. We truly appreciate your loyalty. Kind Regards, Ryde Hays Travel.

Valorada con 5 estrellas sobre 5

Hays(Ryde branch IOW) are excellent

Hays(Ryde branch IOW) the staff are excellent. We went in to book a cruise and spoke to Mr Cruise (Chris the branch manager) and what he doesn’t knows about cruising isn’t worth knowing! His knowledge and advice is excellent and puts your mind at rest when booking. Will always recommend Hayes Travel when booking your holidays.

17 de mayo de 2026
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Respuesta de Hays Travel - Ryde

Hi Stephen,
Thank you for your wonderful review! We are so pleased to hear about your positive experience with our team and their excellent knowledge. We appreciate your recommendation! Kind Regards, Ryde Hays Travel

Valorada con 5 estrellas sobre 5

As per usual the service received was…

As per usual the service received was excellent thank you. Very helpful and nothing asked for was too much trouble, will certainly be returning in the near future thanks once again.

12 de mayo de 2026
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Respuesta de Hays Travel - Ryde

Thank you so much for your lovely review! I’m delighted to hear that you received excellent service once again. Our team always strives to be as helpful as possible, so it’s wonderful to know that nothing was too much trouble.
We really appreciate your kind words and look forward to welcoming you back again very soon! - Ryde Hays Travel

Valorada con 5 estrellas sobre 5

Always a pleasure to book a holiday…

Always a pleasure to book a holiday though Chris.

5 de mayo de 2026
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Respuesta de Hays Travel - Ryde

Hi Kaysa, We appreciate you taking the time to leave us such lovely feedback; we are so happy to hear you enjoy booking your holiday with Chris. Kind Regards , Ryde Hays Travel

Valorada con 5 estrellas sobre 5

Initially Ewan then other colleagues…

Initially Ewan then other colleagues where very helpful in achieving our desired holiday to the Channel Islands.

12 de mayo de 2026
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Respuesta de Hays Travel - Ryde

Mr Clive Adkins, We appreciate you sharing your experience and are so glad we could help you arrange your holiday to the Channel Islands.
Kind Regards, Ryde Hays Travel.

Valorada con 5 estrellas sobre 5

Excellent as usual

Excellent as usual. It’s certainly the way to go when you want to book a holiday, I’d highly recommend the Ryde branch.
Friendly and very helpful staff.

12 de mayo de 2026
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Respuesta de Hays Travel - Ryde

Thank you so much for your fantastic review and recommendation! It really means a lot to us. We're so pleased to hear you have had another great experience with our Ryde team! We truly appreciate your support and look forward to helping you plan your next holiday! - Ryde Hays Travel

Valorada con 5 estrellas sobre 5

Great service

Great service, genuine customer support. That’s why I keep comm ing back to Hays Ryde.

12 de mayo de 2026
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Respuesta de Hays Travel - Ryde

Thank you so much for your kind words and continued support! It really means a lot to us that you value our service and genuine customer care. We’re always here to make sure you have the best experience possible, and I’m delighted that’s why you keep coming back to us in Ryde.
We look forward to welcoming you again very soon! - Chris and the Ryde team

Valorada con 5 estrellas sobre 5

Ewan

Ewan listened to our requirements and then researched what was possible with a friendly and positive manner. If it hadn't been for the notice on the desk mentioning training for new personel we would have thought there was many years of experience there. 1st rate.

29 de abril de 2026
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Respuesta de Hays Travel - Ryde

Thank you so much for your fantastic 5-star review!

We’re delighted to hear how positive your experience was with Ewan. He’ll be especially pleased to know that his friendly approach and attention to your requirements made such a strong impression. We take great pride in supporting our team through training, so it’s wonderful to hear that his dedication and professionalism shone through.

Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience. We hope to help you plan another great holiday soon!

Kind regards,

Hays Travel Ryde

Valorada con 5 estrellas sobre 5

Saga spirit of discovery cruise Norway

We always use Hays travel Ryde for all our holidays the staff are polite and make you feel welcome and relaxed when sorting the holiday and travel arrangements.This time we were looked after by a young trainee Ewan who was very efficient and looked after us well.

3 de mayo de 2026
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Respuesta de Hays Travel - Ryde

Thank you so much for your kind words and for your continued loyalty to Hays Travel Ryde. We’re delighted to hear that you always feel welcome and relaxed when arranging your holidays with us that’s exactly the experience we aim to provide.

It’s especially lovely to hear your feedback about Ewan. As one of our trainees, he’ll be thrilled to know he made such a positive impression and took great care of your travel arrangements. We’ll be sure to pass on your praise to him.

We truly appreciate your support and look forward to helping you plan many more fantastic holidays in the future!

Warm regards,
Hays Travel Ryde Team

Valorada con 5 estrellas sobre 5

We saw a holiday to India online and…

We saw a holiday to India online and asked Chris at Ryde Isle of Wight if he could price match. He went one better and found a better itinerary and better price. Thank you for great service

1 de mayo de 2026
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Respuesta de Hays Travel - Ryde

Thank you so much for your kind review and for taking the time to share your experience.

It was a real pleasure helping you plan your trip to India. I’m really glad I was able to improve on the itinerary and secure a better price for you. That’s exactly what we aim to do for our customers.

Wishing you an amazing holiday, and I look forward to helping you again in the future.

Best regards,

Chris
Manager
Hays Travel Ryde

Valorada con 5 estrellas sobre 5

Always a pleasure to visit Hays Travel…

Always a pleasure to visit Hays Travel in Ryde. Super staff and brilliant manager Chris. Always get us the best deals and make us happy!

30 de abril de 2026
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Respuesta de Hays Travel - Ryde

Thank you so much for your wonderful review! It’s always a pleasure to welcome you into our Hays Travel Ryde branch. I’m incredibly proud of the team here, and your kind words really mean a lot to all of us. We’re delighted to hear that we consistently find you the best deals and help make you happy. Thank you for your continued support we look forward to seeing you again very soon! - Chris

Valorada con 4 estrellas sobre 5

Easy booking with great help

Staff are friendly, helpful and always smartly dressed, a good impression that leads to a professional service

30 de abril de 2026
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Respuesta de Hays Travel - Ryde

Thank you for your lovely review! We’re so pleased to hear that our team’s friendliness, helpfulness, and professionalism made a great impression on you.

We’re always striving to provide a 5-star experience, so if there’s anything we could have done to make your visit even better, we’d really appreciate your feedback. We hope to welcome you again soon and turn that 4-star experience into a 5-star one!

Valorada con 5 estrellas sobre 5

Cruise booking

We always book through Chris when booking cruises. His knowledge, experience & professionalism are second to none & we appreciate how easy the whole process is.

29 de abril de 2026
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Respuesta de Hays Travel - Ryde

Thank you so much for your wonderful 5-star review! We’re delighted to hear that you continue to book your cruises with Chris and that his knowledge, experience, and professionalism make such a positive difference to your experience. It’s great to know he makes the whole process easy and enjoyable for you. We truly appreciate your continued trust and look forward to helping you plan many more fantastic trips in the future!

Valorada con 5 estrellas sobre 5

Our rep was great she helped me book…

Our rep was great she helped me book the holiday with ease. Very helpful highly recommend.

28 de abril de 2026
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Respuesta de Hays Travel - Ryde

Thank you for your review. We appreciate your kind words and are so happy to hear that our team member provided such helpful assistance in booking your holiday. Kind Regards Hays Travel Ryde

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