Hays Travel - Ryde Opiniones 

680
TrustScore: 5 sobre 5

4,9

17 High Street, PO33 2HW Ryde, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The service is so good at Hays Ryde why should I use other suppliers? Having to ask “Chris” numerous questions with lots of different possibilities, he did not tire of coming up with ideas that pleas... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Covered all areas of holiday booking and gave advice as to flights and possible night stay at airport due to early departure.even emailed me with hotel costs. Always have had excellent service from C... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Whilst considering a number of options I was helped by various members of the Ryde team. Some of them I knew well and some were new to me, but there was no variation in the quality of service. As ever... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The lady smiled as soon as we went in the shop We knew what we wanted to book but her advice on cabin location and price was extremely helpful Would go to this branch again and ask for this travel... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

680 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(680)

125.148 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Hays Travel Ryde Isle of Wight

I use Ryde Hays Travel on Isle of Wight. I live in Cheshire though! Chris, the manager is so very good and sorts everything out for you. The team are also very helpful. I use this team for all my holidays. Highly recommended indeed!!

1 de febrero de 2026
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Respuesta de Hays Travel - Ryde

Thank you so much for your wonderful 5-star review! We’re absolutely delighted to hear that you continue to choose team Ryde for booking your holidays, even all the way from Cheshire! That really means a lot to us.

Chris will be especially pleased to hear your kind words, and we’re so glad he’s been able to make the planning process easy and stress-free for you.

We truly appreciate your loyalty and recommendation, and we look forward to helping you plan many more fantastic holidays in the future!

Warmest thanks,
Chris and the Hays Travel Ryde team

Valorada con 4 estrellas sobre 5

First time traverler…

Great staff very helpfull took time to exaplan everything.As this was my first time booking a holiday.had some good ideas which mached what i wanted.

12 de marzo de 2026
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Respuesta de Hays Travel - Ryde

Thank you so much for your lovely review!
We’re really glad to hear that our team was able to make your first holiday‑booking experience smooth and enjoyable. It’s great to know that the time we spent explaining everything and suggesting ideas helped you find exactly what you were looking for.
If you need anything at all as your trip gets closer or whenever you’re ready to plan your next getaway we’re always here and happy to help.
Thanks again for choosing us! - Ryde Hays Travel

Valorada con 5 estrellas sobre 5

Always great service by Chris

Always great service by Chris , wouldn’t use any other travel agent . His knowledge is invaluable and always deals with my queries do promptly .

12 de marzo de 2026
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Respuesta de Hays Travel - Ryde

Thank you so much for your wonderful review! We’re delighted to hear that you always receive great service from Chris. His knowledge and dedication truly make a difference, and we’re glad he’s able to handle your queries so promptly.
We really appreciate your loyalty and your kind words it means a lot. We look forward to helping you with many more holidays in the future!

Ryde Hays Travel

Valorada con 5 estrellas sobre 5

Christopher was very helpful in finding…

Christopher was very helpful in finding us the perfect location for our holiday with in our budget .

5 de marzo de 2026
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Respuesta de Hays Travel - Ryde

Thank you so much for your lovely review! We're delighted to hear that Christopher was able to help you find the perfect holiday location within your budget. We’re thrilled you had a great experience, and we truly appreciate you taking the time to share it.
We hope you have an amazing trip, and we’re always here if you need help planning your next getaway!

Ryde Hays Travel

Valorada con 5 estrellas sobre 5

Very efficient

Very efficient

4 de marzo de 2026
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Respuesta de Hays Travel - Ryde

Thank you for your 5* review Donna! Kind Regards Ryde Hays Travel

Valorada con 5 estrellas sobre 5

A warm welcome as soon as we arrived

A warm welcome as soon as we arrived, this makes such a difference to just being left standing around. Chris was as helpful as always, nothing seems too much bother.

10 de marzo de 2026
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Respuesta de Hays Travel - Ryde

Thank you so much for your lovely 5⭐ review!

It was great to see you again and I’m really pleased you felt welcomed when you came in. Your kind words mean a lot, I’m always happy to help and it’s never any bother at all.

Thanks again for your continued support, and I look forward to helping you with your next holiday soon!

Chris
Hays Travel Ryde ✈️

Valorada con 5 estrellas sobre 5

Outstanding customer service.

Outstanding customer service.
Help, advice and friendly.

3 de marzo de 2026
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Respuesta de Hays Travel - Ryde

Hi Susan, We are so happy to hear that you received outstanding support and friendly assistance from our team. Thank you for your review!
Ryde, Hays Travel

Valorada con 5 estrellas sobre 5

Great staff and they deal with…

Great staff and they deal with everything

26 de febrero de 2026
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Respuesta de Hays Travel - Ryde

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you found our team so helpful and that they were able to take care of everything for you. Providing a smooth and stress-free experience is exactly what we aim for, so it's great to know our Ryde team delivered that for you.

We really appreciate you taking the time to share your feedback and we look forward to helping you plan your next trip soon!

Best wishes,
Hays Travel Ryde Team

Valorada con 5 estrellas sobre 5

The staff at Ryde are always helpful…

The staff at Ryde are always helpful very friendly and knowledgeable

26 de febrero de 2026
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Respuesta de Hays Travel - Ryde

Thank you so much for your wonderful 5-star review!

We’re delighted to hear that you find our team friendly and knowledgeable. Providing great service and expert advice is at the heart of what we do, so your kind words truly mean a lot to all of us.

Kind regards,

The Hays Travel Ryde team

Valorada con 5 estrellas sobre 5

Good job well done

As usual Chris was efficient, helpful and good fun. He has booked so many holidays for us that he has a good memory and understanding of our needs. He is more like ke a friend than our travel agent. He always looks after us. He still hasn’t had that magic button installed the Ryde office. You know, the one on the tv that immediately transports you to your destination. We live in hope😄

18 de febrero de 2026
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Respuesta de Hays Travel - Ryde

Thank you so much for your amazing 5⭐ review!

It’s always a pleasure helping you plan your holidays, and I’m genuinely delighted to hear you feel so well looked after.

As for that magic teleportation button… I promise I’m still lobbying hard for it at the Ryde office! 😄 Until then, I’ll keep doing everything I can to make the journey as smooth and enjoyable as the destination.

Thanks again for your continued trust and support, it means a lot.

Best wishes,

Chris, Hays Travel Ryde

Valorada con 5 estrellas sobre 5

Second cruise booked

Second cruise booked. Dealt with Chris both times. Makes the booking stress free and easy. Has vast amounts of knowledge but only gives you what you need so you don't feel your brain is in overload. Everyone in the branch is friendly and helpful. I have no idea why people still spend hours trawling on their phones when they can walk in, sit and have all the techy stuff done for you 😁. My only observation is there doesn't appear to be a customer coffee machine to me feel extra special 🤔🤣..... keep up the good work. Thank you

18 de febrero de 2026
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Respuesta de Hays Travel - Ryde

That’s such a lovely review, thank you so much for taking the time to share it! We’re thrilled to hear you’ve booked your second cruise with us and that Chris made the whole process stress free and straightforward again.
It also means a lot to hear your kind words about the rest of the team, we always aim to create a friendly, welcoming space where you can relax while we take care of all the “techy stuff” for you.
And as for the customer coffee machine… we’re loving that suggestion! 🤔🤣 We might have to see what we can do to make that “extra special” experience complete next time you pop in. Kind regards Ryde Hays Travel

Valorada con 5 estrellas sobre 5

Very helpful & patient

25 de febrero de 2026
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Respuesta de Hays Travel - Ryde

Thank you so much for your wonderful 5‑star review. We're delighted to hear that you found our team in Ryde helpful and patient. Providing warm, supportive service is exactly what we aim for, so your feedback means a lot to us. We hope to welcome you back to Hays Travel Ryde again soon.

Valorada con 5 estrellas sobre 5

Very helpful and explained fully…

Very helpful and explained fully anything i didnt understand

17 de febrero de 2026
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Respuesta de Hays Travel - Ryde

Hi Kathleen, Thank you for your lovely review. I am so pleased we got you booked onto the cruise with your family! I hope you have the best time and look forward to seeing you again. Kind Regards Kiaa-leigh, Ryde Hays Travel

Valorada con 5 estrellas sobre 5

Booked a Fjord cruise

Booked a Fjord cruise. Chris was very knowledgeable about the Fjords

20 de febrero de 2026
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Respuesta de Hays Travel - Ryde

We're glad you found Chris knowledgeable about the Fjords. Thank you for sharing your experience with us; we appreciate it. Thank you for booking with Hays Travel Ryde

Valorada con 5 estrellas sobre 5
Logotipo de Hays Travel - Ryde

Respuesta de Hays Travel - Ryde

Thank you so much for your 5-star review!

We’re delighted to hear your lovely feedback and will be sure to share this with the team. Providing friendly, attentive support every step of the way is something we truly pride ourselves on, so your feedback means a lot to us.

We look forward to helping you plan your next trip!

Kind regards,

Hays Travel Ryde

Valorada con 5 estrellas sobre 5

Efficient

Efficient, friendly, listening to me,clear information

18 de febrero de 2026
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Respuesta de Hays Travel - Ryde

We’re really glad to hear you found the service efficient, friendly, and that you felt listened to throughout the process. Providing clear information is something we always aim for, so it’s wonderful to know that came through.
If you ever need anything else or have more travel plans to discuss, we’re here and happy to help! - Ryde Hays Travel

Valorada con 5 estrellas sobre 5

Quick and great advice.

Quick and great advice.
Staff out great! Well done and keep it up.

8 de febrero de 2026
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Respuesta de Hays Travel - Ryde

Hi Simon, We appreciate you taking the time to leave us a 5* review. We are so glad you were happy with our team's advice! Kind regards Ryde Hays Travel

Valorada con 5 estrellas sobre 5

Professional, friendly, helpful

Nicole was professional, responding to what we wanted in terms of location, friendly and helpful.

13 de febrero de 2026
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Respuesta de Hays Travel - Ryde

Thank you so much for your lovely review! It was a pleasure helping you find the perfect location for your trip. I’m really glad to hear you felt supported and well looked after. If you need anything else or are planning another getaway, I’m always here to help!
Warm regards,
Nicole

Valorada con 5 estrellas sobre 5

Efficient friendly staff

First time I had visited as I have normally booked online. Staff so helpful and nothing too much trouble

9 de febrero de 2026
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Respuesta de Hays Travel - Ryde

We're happy to hear that our staff was so helpful during your first in-person visit. We appreciate you taking the time to share your positive experience!

Hays Travel

Valorada con 5 estrellas sobre 5

We're very pleased with the service…

We're very pleased with the service given to help book our cruise

10 de febrero de 2026
Logotipo de Hays Travel - Ryde

Respuesta de Hays Travel - Ryde

Thank you for your lovely feedback! We’re so pleased to hear you were happy with the service and that we could help with booking your cruise. We hope you have an amazing trip and look forward to assisting you again in the future!

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