Hays Travel - Salisbury Opiniones 

430
TrustScore: 5 sobre 5

4,8

11-13 Minster Street, SP1 1TD Salisbury, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The member of staff was training ,we felt confident that she new all aspects of our booking and it went very smoothly.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As always Shelby is very helpful with my booking , advised me on different hotels I was looking at in Rome , very patient as I was so indecisive. Will always book with Shelby x

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hollie was incredibly helpful . On both my visits to book she focussed entirely on my needs and tolerated a lot of questions. Unfortunately there was a mix up over length of stay and departure fligh... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just like to thank Hannah and team at Salisbury for their amazing help when there was a problem with our car hire in Vancouver (Not their fault). We arrived to find that there wasn’t a reservation for... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 11-13 Minster Street, SP1 1TD, Salisbury, Reino Unido

  • 01722 320122

4,8

Excelente

TrustScore: 5 sobre 5

430 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(430)

116.474 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Easy and comfortable to deal with…

Easy and comfortable to deal with booking no problems staff were excellent thank you to all at Hays travel

25 de julio de 2025
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Respuesta de Hays Travel - Salisbury

Thank you for your comments. I will be sure to pass this onto Hannah G. Regards Hannah S - Branch Manager

Valorada con 4 estrellas sobre 5

Good service and polite personell

Good service and polite personell.
Only downside was the time taken for the P&O office to answer the phone, (usual queueing).

25 de julio de 2025
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Thank you for your lovely review! It was a joy to book your cruise :]

Valorada con 5 estrellas sobre 5

The service was excellent

The service was excellent. The lady who organised my trip was helpful, knowledgeable, efficient and extremely courteous. I couldn't have asked for better!

15 de julio de 2025
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Respuesta de Hays Travel - Salisbury

Thank you so much for your comments. I am so glad that we managed to book your holiday with Hays Travel. Regards Hannah S - Branch Manager

Valorada con 5 estrellas sobre 5

Staff are always very helpful and…

Staff are always very helpful and pleasant and are happy to give good advice

19 de julio de 2025
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Respuesta de Hays Travel - Salisbury

Thank you so much for your comments. We are so glad we could help you with another holiday. Regards Hannah S - Branch Manager

Valorada con 5 estrellas sobre 5

So quick at getting quote to me

So quick at getting quote to me

15 de julio de 2025
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Respuesta de Hays Travel - Salisbury

Thank you for your review. I will be sure to pass this onto Isobel. Regards Hannah S - Branch Manager

Valorada con 5 estrellas sobre 5

Just like to thank Hannah and team at…

Just like to thank Hannah and team at Salisbury for their amazing help when there was a problem with our car hire in Vancouver (Not their fault). We arrived to find that there wasn’t a reservation for us and being 4pm in UK it was rather stressful, however a phone call to Hays and they managed to sort it out and we were on our way. Fantastic service, thanks once again.

26 de junio de 2025
Opinión espontánea
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Respuesta de Hays Travel - Salisbury

Thank you for your review and coming into branch to thank us! I am glad everything worked out in the end and you had a amazing holiday. Regards Hannah S - Branch Manager

Valorada con 5 estrellas sobre 5

Hannah was very professional and made…

Hannah was very professional and made it smooth and easy to book our holiday

5 de julio de 2025
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Respuesta de Hays Travel - Salisbury

Thank you for your comments, I will be sure to pass this onto Hannah G. Regards Hannah S - Branch Manager

Valorada con 5 estrellas sobre 5

Always helpful & friendly

Always helpful & friendly, any problems sorted without hesitation.

28 de junio de 2025
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Respuesta de Hays Travel - Salisbury

Thank you for your comments. I will be sure to pass these onto Isobel. Regards Hannah S - Branch Manager

Valorada con 3 estrellas sobre 5

The office was very helpful…

The office was very helpful particularly as the assistant was a trainee..perhaps a little focus or support to her with the detail e.g.
First the booking dates were incorrect however put right straight away..easy mistake.
I was then originally told my booking included transfers however on visiting the branch told it wasn't.
Also told it included cabin luggage however then I had to pay approx £32 x 2 extra for luggage.
Overall the experience was fair and to emphasise this person was an apprentice.. and I'm sure over time will become an asset

19 de junio de 2025
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Respuesta de Hays Travel - Salisbury

Thank you for your comments. I will be sure to pass these onto Isobel. Regards Hannah S - Branch Manager

Valorada con 5 estrellas sobre 5

Great personal service as always

Many thanks to Hollie for all of your help and guidance with booking our special holiday. Good luck - you will be missed.

10 de junio de 2025
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Respuesta de Hays Travel - Salisbury

Thank you for your comments.. We will miss Hollie too. Don't worry, we will look after you! Regards Hannah S - Branch Manager

Valorada con 5 estrellas sobre 5

Very satisfied with the cruise booking experience

As usual, professional and friendly service from Hannah at Salisbury branch, when I went in to book two cruises for 2027. All paperwork clearly explained and questions answered. Very satisfied with this visit to the branch.

19 de junio de 2025
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Respuesta de Hays Travel - Salisbury

Thank you for your comments. I will be sure to pass these onto Hannah G. Regards Hannah S - Branch Manager

Valorada con 5 estrellas sobre 5

Swift efficient service

Hollie was incredibly helpful . On both my visits to book she focussed entirely on my needs and tolerated a lot of questions. Unfortunately there was a mix up over length of stay and departure flight times which were resolved but meant a compromise for us. However I would return to Hays Travel for future travel plans and recommend them to friends and family

17 de junio de 2025
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Respuesta de Hays Travel - Salisbury

Thank you for your 5* review. I will be sure to pass this onto Hollie. Regards Hannah S - Branch Manager

Valorada con 5 estrellas sobre 5

Nice staff helpf people wood reckermend…

Nice staff helpf people wood reckermend hey travel to any 1 gary green 10 out off 10

10 de junio de 2025
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Respuesta de Hays Travel - Salisbury

Thank you for your lovely review, I am glad you enjoyed your experience with us :) ~ Hannah G

Valorada con 5 estrellas sobre 5

Salisbury branch very helpful as normal

Salisbury branch very helpful as normal

6 de junio de 2025
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Respuesta de Hays Travel - Salisbury

Thank you for taking the time to write your review. I will be sure to pass this onto Isobel. Regards
Hannah S - Branch Manager

Valorada con 5 estrellas sobre 5

Hollie Branco is excellent and really…

Hollie Branco is excellent and really knowledgable about the cruises. She is an asset to Hays Salisbury. She looked up two options for me and followed up with emails. We ended up booking on board Iona for one trip but through Hays. I always try and see her when I visit the Salisbury shop.

23 de mayo de 2025
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Respuesta de Hays Travel - Salisbury

Thank you for taking the time for your review. We love hearing feedback from customers. I will be sure to pass your comments onto Hollie. Regards Hannah S - Branch Manager

Valorada con 5 estrellas sobre 5

Was seen very quickly

Was seen very quickly, nice friendly assistant very helpful, made it a nice experience.🌸

4 de junio de 2025
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Respuesta de Hays Travel - Salisbury

Thank you for your lovely review! I will make sure this is passed down to Hollie :]

Valorada con 5 estrellas sobre 5

Business-up-North.

So far I have ONLY booked return flights from Southampton to Newcastle: out on 15 June, return on 17 June. The Hays staff member, Hannah, could not have been more helpful. Thank you.

20 de mayo de 2025
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Respuesta de Hays Travel - Salisbury

Thank you for your lovely review, I will pass this onto Hannah! :]

Valorada con 5 estrellas sobre 5

Salisbury Hays Travel 👍

We just popped in to see what was good for us, We saw Hannah who booked our holiday last year.We told her roughly where we wanted to go and found a hotel very quickly! Sorted all the other finer details. She was very helpful and would recommend Hays travel to anyone 👍

4 de mayo de 2025
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Respuesta de Hays Travel - Salisbury

Thank you for your review. I will be sure to pass this onto Hannah G. Regards Hannah S - Branch Manager

Valorada con 5 estrellas sobre 5

Hays travel is very friendly

Hannah was very welcoming and extremely helpful it was the best day of my life because of Hannah Hannah was very clear and understanding of my disability she looked at the best option tor me

2 de mayo de 2025
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Respuesta de Hays Travel - Salisbury

Thank you so much for your review. Hannah G was extremely happy that she found your perfect holiday for you. We all hope you have the best time! Regards Hannah S - Branch Manager

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