Hays Travel - Sarah Stoner-Gray Opiniones 

37
TrustScore: 4.5 sobre 5

4,7

Personal Travel Consultant Sarah Stoner-Gray, RH13 Horsham, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We cannot thank Sarah Stoner-Gray enough for organizing our incredible two-month tour of Australia! Planning a trip of this scale felt overwhelming, but she turned it into an absolute breeze. Every fl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have booked a few trips through Sarah over a number of years - she’s never let us down yet, very knowledgeable and always happy to help. 5 stars well done !!!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sarah helped us narrow down our holiday options and was very patient when the hotel charges suddenly changed, and/or we changed our minds! Sarah gave us viable options to suit our wish list, a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Committed to finding us the right holiday for a special family occasion at the right price with the right accessibility for a wheelchair user. All done with a smile, empathy and attention. Sarah is an... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Personal Travel Consultant Sarah Stoner-Gray, RH13, Horsham, Reino Unido

  • 1403598571

4,7

Excelente

TrustScore: 4.5 sobre 5

37 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(37)

124.737 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

5 stars all round - well done !!

We have booked a few trips through Sarah over a number of years - she’s never let us down yet, very knowledgeable and always happy to help. 5 stars well done !!!

18 de agosto de 2026
Logotipo de Hays Travel - Sarah Stoner-Gray

Respuesta de Hays Travel - Sarah Stoner-Gray

Aaah thank you Darren!!!!You make it easy, you know what you like but at the same time are flexible with suggestions!!!!

Valorada con 5 estrellas sobre 5

A big, big thank you Sarah

We cannot thank Sarah Stoner-Gray enough for organizing our incredible two-month tour of Australia! Planning a trip of this scale felt overwhelming, but she turned it into an absolute breeze. Every flight, accommodation, and excursion was seamlessly coordinated. Her expert knowledge of the country and attention to detail gave us complete peace of mind. If you need a travel agent who truly listens and delivers a five-star experience, look no further :-)

30 de julio de 2026
Logotipo de Hays Travel - Sarah Stoner-Gray

Respuesta de Hays Travel - Sarah Stoner-Gray

Thanks Steve and Mae,
I love booking your adventures!!! This is going to be a truly wonderful trip!!!!

Valorada con 5 estrellas sobre 5

Sarah took care of the whole process

Sarah took care of the whole process, delivering exactly what was asked for and all done very swiftly

7 de julio de 2026
Logotipo de Hays Travel - Sarah Stoner-Gray

Respuesta de Hays Travel - Sarah Stoner-Gray

Thank you Frank!!!!
You are all going to have a great time!!!!

Valorada con 5 estrellas sobre 5

Sarah is a great travel agent who…

Sarah is a great travel agent who really understands and cares about us and our requirements.
we always get the best hoilday.

5 de junio de 2026
Logotipo de Hays Travel - Sarah Stoner-Gray

Respuesta de Hays Travel - Sarah Stoner-Gray

Thanks Pete!!! Thats because I love your holidays and would go on them myself!!

Valorada con 5 estrellas sobre 5

Great Service from Sarah

Sarah is so easy to deal with, super friendly and so efficient, nothing is too much trouble.
I was interested in a particular cruise and I asked Sarah for a quote. The was provided quickly and she gave me a good price. I asked her to give me a call so we could book the holiday, and the booking was done in her usual efficient manner.
She is always a pleasure to deal with and I know if I have any questions, they will be dealt with promptly.
I would highly recommend booking with Sarah

30 de mayo de 2026
Logotipo de Hays Travel - Sarah Stoner-Gray

Respuesta de Hays Travel - Sarah Stoner-Gray

Thank you Sally!!!!

Valorada con 5 estrellas sobre 5

From the start Sarah has been helpful…

From the start Sarah has been helpful and responsive. She has guided us towards choosing our honeymoon destination in a friendly and professional manner. Her being able to draw on personal experience of our chosen destination has been invaluable.

21 de marzo de 2026
Logotipo de Hays Travel - Sarah Stoner-Gray

Respuesta de Hays Travel - Sarah Stoner-Gray

Thank you Kate xx

Valorada con 5 estrellas sobre 5

All started from a facebook post............

Committed to finding us the right holiday for a special family occasion at the right price with the right accessibility for a wheelchair user. All done with a smile, empathy and attention. Sarah is an asset to Hays Travel. Just got to hope the holiday lives up to the hype :)

6 de marzo de 2026
Logotipo de Hays Travel - Sarah Stoner-Gray

Respuesta de Hays Travel - Sarah Stoner-Gray

Aah thank you Anne.....its been my absolute pleasure!!!

Valorada con 5 estrellas sobre 5

Exceptional service

Sarah is the most honest, professional and experienced tour co-ordinator I’ve ever experienced. She truly works hard and really understands : needs, wants and budget. I’ve used her several times now and she’s definitely my go to. I’d not only highly recommend her, I’d endorse her a thousand times.

6 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Amazing service from Sarah

Amazing service from Sarah, she had been to resort that we booked and very knowledgeable. Thank you Sarah

2 de diciembre de 2025
Logotipo de Hays Travel - Sarah Stoner-Gray

Respuesta de Hays Travel - Sarah Stoner-Gray

I love that resort!!! Im so pleased to have booked it for you!!!

Valorada con 5 estrellas sobre 5

Fabulous customer service!

I enquired about a holiday that I had seen Sarah advertising on Facebook. I couldnt make the dates & asked for prices for alternative dates. Sarah responded quickly & gave lots of information about the resort/holiday. After speaking with Sarah, we decided to go for an alternative hotel that she recommended. She was so knowledgeable & professional & made it all so easy. Super impressed!

12 de mayo de 2025
Logotipo de Hays Travel - Sarah Stoner-Gray

Respuesta de Hays Travel - Sarah Stoner-Gray

Aah Thank you Jacqui!!!! I love the destination you booked and know you are going to have a fabulous time xxx

Valorada con 5 estrellas sobre 5

Amazing service

We booked with Sarah. We wanted to go to the canaries. She was very knowledgeable, having visited alot of hotels in that area herself and gave us a few suggestions. She was even able to do a price match.

14 de noviembre de 2024
Logotipo de Hays Travel - Sarah Stoner-Gray

Respuesta de Hays Travel - Sarah Stoner-Gray

Well I love the Canaries having lived there a long time ago when I was a holiday rep!

Valorada con 5 estrellas sobre 5

Great customer service from Sarah

Sarah was helpful, efficient and easy to talk to, she understood what we were looking for and went out of her way to accommodate us. Great experience and we will use her again.

14 de agosto de 2024
Logotipo de Hays Travel - Sarah Stoner-Gray

Respuesta de Hays Travel - Sarah Stoner-Gray

Thank you Amanda!!!

Valorada con 5 estrellas sobre 5

Easiest holiday ever booked

Wanted to do Xmas markets but wasn't sure where
Sarah came back with lots of ideas/ local knowledge/ prices etc made the decision very easy to make
Much easier than going on line & visiting lots of sites & cheaper when compared it to easyJet

19 de julio de 2024
Logotipo de Hays Travel - Sarah Stoner-Gray

Respuesta de Hays Travel - Sarah Stoner-Gray

Thank you Jayne!

Valorada con 5 estrellas sobre 5

Superb guidance and help

Sarah helped us narrow down our holiday options and was very patient when the hotel charges suddenly changed, and/or we changed our minds!

Sarah gave us viable options to suit our wish list, and after her initial guidance, allowed us time to do our own checks before securing it. There was never any pressure from her which helped as I was working away from home.

Her experience and guidance was spot on, her approach is professional and friendly, and no change was an issue for her. I would class her as an asset to the company.

I’d recommend using Sarah again.

27 de julio de 2024
Logotipo de Hays Travel - Sarah Stoner-Gray

Respuesta de Hays Travel - Sarah Stoner-Gray

Thank you Aileen!!

Valorada con 5 estrellas sobre 5

Sarah was absolutely amazing so helpful…

Sarah was absolutely amazing so helpful and informative.
Made everything so easy
Thank you 😊

10 de julio de 2024
Logotipo de Hays Travel - Sarah Stoner-Gray

Respuesta de Hays Travel - Sarah Stoner-Gray

As I said to you Deborah, it was such an amazing trip to book I was very tempted to ask to come with you!!!!

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