Hays Travel - Scunthorpe Opiniones 

793
TrustScore: 5 sobre 5

4,9

91 - 93 High Street, DN15 6LY Scunthorpe, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Going to Hays travel at Scunthorpe is like a “family” visit. We know Lisa very well and the rest of the team treat as valued customers. From preparation work done before our visit we were quickly so... Ver más

Valorada con 5 estrellas sobre 5

Had a lovely experience at Hays travel agency in Scunthorpe, we were greeted by a young gentleman called Cameron, he was very helpful in dealing with me and my elderly mother. He was very professional... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From start to finish the whole experiance was excellant. The staff member who assisted me was Holly from the Scunthorpe branch. I first went in for some advice and she helped me with that. And when I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lisa went out of her way and above all expectations in helping me book not one but two cruises. She was helpful and knowledgeable throughout the whole process and knowing shes available at the end of... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 91 - 93 High Street, DN15 6LY, Scunthorpe, Reino Unido

  • 01724897553

4,9

Excelente

TrustScore: 5 sobre 5

793 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(793)

118.901 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Nicole is amazing finds our perfect…

Nicole is amazing finds our perfect holidays we have already booked 2 for next year and just come back from Italy thank you again 😍

19 de junio de 2026
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Respuesta de Hays Travel - Scunthorpe

Thank you for your lovely review. It's always a pleasure to book your holidays. Nicole

Valorada con 5 estrellas sobre 5

Our Australia holiday.

We were dealt with by a wonderful lady named Lisa. She was extremely professional and really very helpful. Thanks to her we can now attend our son’s wedding in Australia. She found us a good price and the flight will be great for us. Thank you Lisa

23 de junio de 2026
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Respuesta de Hays Travel - Scunthorpe

Thank you so much for your lovely review. It was a pleasure to book your flights. Lisa

Valorada con 5 estrellas sobre 5

Amazing experience

Amazing experience, Lisa was fantastic and so helpful, Im not good with sorting travelling and she helped and covered everything 😁

3 de junio de 2026
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Respuesta de Hays Travel - Scunthorpe

Thank you for your lovely review. It was a pleasure to help. Lisa

Valorada con 5 estrellas sobre 5

Cruise booking

As always, Lisa made booking our cruise effortless. She was able to give advice to ensure everything will flow seamlessly. As she knows our needs so well, she was able to point us in the right direction for cabin choice, dining etc. Thank you!

7 de junio de 2026
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Respuesta de Hays Travel - Scunthorpe

Thank you for your lovely review. It is always a pleasure to book your holidays. Lisa xx

Valorada con 5 estrellas sobre 5

The young lady who we saw and bought a…

The young lady who we saw and bought a holiday through was very friendly, knew her stuff, was polite, tidy, everything was spot on.

4 de junio de 2026
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Respuesta de Hays Travel - Scunthorpe

Thank you for your lovely review. It was a pleasure to book your holiday. Nicole

Valorada con 5 estrellas sobre 5

Great service from start to finish and…

Great service from start to finish and very helpful and informative staff

30 de mayo de 2026
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Respuesta de Hays Travel - Scunthorpe

Thank you for your lovely review. It was a pleasure to book your holiday. Sophie x

Valorada con 5 estrellas sobre 5

Helpful and friendly as always

Went to newly refurbished Scunthorpe store a d wow what a change. Saw Nicole who was as helpful as always. Booked another lovely holiday with her help.

29 de mayo de 2026
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Respuesta de Hays Travel - Scunthorpe

Thank you for your lovely review and comments on our lovely new store. It's always a pleasure to book your holidays. Lisa and the Scunthorpe team x

Valorada con 5 estrellas sobre 5

Very professional as usual

Very professional as usual
Would never use anyone else
Thanks

28 de mayo de 2026
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Respuesta de Hays Travel - Scunthorpe

Thank you for your lovely review. It's always a pleasure to book your holidays. Lisa and team x

Valorada con 5 estrellas sobre 5

Very helpful staff member nothing was…

Very helpful staff member nothing was to much trouble .. I was made to feel like a valued customer

28 de mayo de 2026
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Respuesta de Hays Travel - Scunthorpe

Thank you for your lovely review. It was a pleasure to book your holiday. Holly x

Valorada con 5 estrellas sobre 5

Great customer service

It’s the second time I’ve made a holiday booking at Hays Travel, Scunthorpe, & it won’t be the last. Very short wait time to see a customer service representative. I had done some research before going so had a good idea what I wanted. The booking process went very smooth & I took up the direct debit option to spread the cost over 12 months.

24 de mayo de 2026
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Respuesta de Hays Travel - Scunthorpe

Thank you for your lovely review. It was a pleasure to book your holiday. Sophie

Valorada con 5 estrellas sobre 5

Hays travel scunthorpe was excelent as…

Hays travel scunthorpe was excelent as usual got some new holidays to chose from and sophie was very helpful as usual

21 de mayo de 2026
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Respuesta de Hays Travel - Scunthorpe

It's always a pleasure! Have a good time ~ Sophie :)

Valorada con 5 estrellas sobre 5

Hannah was very helpful

Hannah was very helpful, and we could tell she was very knowledgeable. She was pleasant and got us the best deal for the cruise we wanted

20 de mayo de 2026
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Respuesta de Hays Travel - Scunthorpe

Thank you for your lovely review. It was a pleasure to book your holiday. Hannah

Valorada con 1 estrellas sobre 5

Sadly wouldn't use again

Sadly wouldn't use again. Cruse booked 18months ago, great start price matched and all booked so started 5star. Sadly 3weeks before you go your advised they havnt finished the booking and as a result its not all available despite been fully paid for 6months. Shop then went on to blame us however when complained to area manager confirmed this was 100% a shop issue. Several days of challenge and stress caused by the shop for no reason. As an outcome we now have additional time on top of the already 4.5h traveling and extra process to go through. Security of personal information does not feel like a important factor to the shop. Also passed from person to person so advice and information changes daily. Sadly won't be using the service again.

13 de mayo de 2026
Opinión espontánea
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Respuesta de Hays Travel - Scunthorpe

We are very sorry to read about your experience and appreciate you taking the time to share your feedback. We understand how frustrating and stressful this situation was, especially so close to your departure date, and we sincerely apologise for the inconvenience caused. This is not the standard of service we aim to provide. Following a full review by our customer service team and regional manager, the matter has now been resolved directly with yourself. We also take your comments regarding communication and handling of your booking seriously, and this feedback has been shared internally with the relevant teams. Thank you again for bringing this to our attention, and we are sorry that your experience left you feeling this way

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