Hays Travel - Shaftesbury Opiniones 

447
TrustScore: 5 sobre 5

4,9

14 High Street, SP7 8JG Shaftesbury, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Knowledgeable staff, very helpful and came up with an alternative to my original request which worked better for us. Very fast turnaround on quotes

La empresa ha respondido

Valorada con 5 estrellas sobre 5

George has been very helpful, always polite and friendly! he has booked a last minute coach trip to Southern Ireland, for my friend and I, at very short notice, due to my friends ‘ spur of the mome... Ver más

Valorada con 5 estrellas sobre 5

As always the advice and help we got at Hays, made sure we booked the holiday we wanted. We have never been on a cruise before, so didn't have any idea about what is important. We were given great adv... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The personal service was exceptional even when the bank gave up the afternoon I tried to pay . I sat in the phone trying to sort it for 11/2 hrs !!! Challenging

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 14 High Street, SP7 8JG, Shaftesbury, Reino Unido

  • 01747 854331

4,9

Excelente

TrustScore: 5 sobre 5

447 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(447)

124.458 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Knowledgeable staff

Knowledgeable staff, very helpful and came up with an alternative to my original request which worked better for us. Very fast turnaround on quotes

16 de agosto de 2026
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Respuesta de Hays Travel - Shaftesbury

Rob,

Thank you for your wonderful 5-star review! I'm so glad that I was able to help with booking your trip and an even better alternative for you, that we quoted and booked all on the same day!

Kind Regards
Shelley
Hays Travel Shaftesbury

Valorada con 5 estrellas sobre 5

George has been very helpful

George has been very helpful, always polite and friendly! he has booked a last minute coach trip to Southern Ireland, for my friend and I, at very short notice, due to my friends ‘ spur of the moment’ trip to UK from NZ. All booking and personal info has been done by phone and email…

15 de agosto de 2026
Valorada con 4 estrellas sobre 5

Nice friendly and Helpful Staff

Nice friendly and Helpful Staff
This was the first time we have used a travel agent in 25 years, Michaella helped us choose our holiday so fingers crossed it will be good.

14 de agosto de 2026
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Respuesta de Hays Travel - Shaftesbury

Thank you for your kind review. Michaella

Valorada con 5 estrellas sobre 5

As i said the assistance George was…

As i said the assistance George was very helpful polite and deserves a pay RISE.
WMcGookin

11 de agosto de 2026
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Respuesta de Hays Travel - Shaftesbury

Dear Mr McGookin

Thank you for your brilliant response! I'm glad I could be of help to you. Have a lovely time away and I hope to see you soon.

Best wishes,
George

Valorada con 5 estrellas sobre 5

Always love booking with Hays

Always love booking with Hays in Shaftesbury, they really look after you. Michaella was great!

5 de agosto de 2026
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Respuesta de Hays Travel - Shaftesbury

Thank you for your lovely feedback :) Michaella

Valorada con 5 estrellas sobre 5

They dealt with me very quickly and…

They dealt with me very quickly and very speedy with with flight information and a lady I think her name was shelly was very polite and pleasant very good

23 de julio de 2026
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Respuesta de Hays Travel - Shaftesbury

Thank you for your kind words it's greatly appreciated. Shelley

Valorada con 5 estrellas sobre 5

Smiling & courteous

Smiling & courteous, attentive to our needs and requests, sense of humour.
Efficient, clear explanations.
Comprehensive service.

29 de julio de 2026
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Respuesta de Hays Travel - Shaftesbury

Thank you for your kind review. It was a pleasure assisting you with your travel plans :) Michaella

Valorada con 5 estrellas sobre 5

Norway cruise

As always the advice and help we got at Hays, made sure we booked the holiday we wanted. We have never been on a cruise before, so didn't have any idea about what is important. We were given great advice on cabin location, upgrades available, facilities onboard and port parking, along with prices. This enabled us to make the choice we wanted. Thank you.

28 de julio de 2026
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Respuesta de Hays Travel - Shaftesbury

Thank you for your lovely review, it was a pleasure assisting you :) Michaella

Valorada con 5 estrellas sobre 5

Booking with Hays Travel in Shafesbury…

Booking with Hays Travel in Shafesbury is made easy with experienced and very helpful staff, making a stress free experience. Thank you.

26 de julio de 2026
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Respuesta de Hays Travel - Shaftesbury

Thank you for your kind words its greatly appreciated. Mark

Valorada con 5 estrellas sobre 5

Staff member polite and helpful …

Staff member very helpful and found what I wanted.

25 de julio de 2026
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Respuesta de Hays Travel - Shaftesbury

Julia,

Thank you for your wonderful 5-star review, I'm glad we were able to help!

George

Valorada con 4 estrellas sobre 5

Staff very friendly and helpful

Staff very friendly and helpful. Only disappointment was that we were quoted for our cruise which showed an on-board allowance, only to be told when we booked our cruise that there was no allowance

16 de julio de 2026
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Respuesta de Hays Travel - Shaftesbury

Thank you for your review. We apologise for this misquote - Michaella

Valorada con 5 estrellas sobre 5

Efficient, friendly experience

Shelley made us very welcome, was helpful and completed the booking very efficiently

12 de julio de 2026
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Respuesta de Hays Travel - Shaftesbury

MRS TACON,

Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with us and found our service efficient and helpful.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

I HAVE BOOKED A CRUISE

This is the first time I have booked a holiday with Hays. I will definitely be booking holidays with them again.The lady on the phone was very helpful and I didn't feel rushed or pressured she was very polite, she took all the stress of booking a holiday away and we have been on lots

9 de julio de 2026
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Respuesta de Hays Travel - Shaftesbury

I am so happy I made the experience a lot easier for you. I am always happy to help. Maddie :)

Valorada con 5 estrellas sobre 5

Why I always use Hays Travel.

Friendly, helpful, knowledgeable. Readily offer advice but do not push to buy other products- eg. Insurance.

Booking process was smooth, efficient- I’m confident I got the right deal for us! I always use Hays.

7 de julio de 2026
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Respuesta de Hays Travel - Shaftesbury

Thank you for kind words Janice its greatly appreciated. Mark

Valorada con 5 estrellas sobre 5

Very helpful assistant

Very helpful assistant. Sorted out parking at the airport as well as buying the airline tickets. Useful advice about bags to take on Ryanair. Took the stress away from having to do it all myself.

24 de junio de 2026
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Respuesta de Hays Travel - Shaftesbury

Thank you for your kind words its greatly appreciated. Michaella

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