Always greeted with a friendly hello by the staff upon entering the shop. I always know which holiday I intend to buy, but the helpfulness and expertise provided make the whole process enjoyable (e... Ver más
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Consulta las opiniones de los clientes
Once again the amazing ladies at shanklin branch were great. They took their time and found me the best deal for my holiday, checking flights, times and accommodation until they found exactly what I w... Ver más
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Staff friendly and really helpful. Explained all i needed too know, checked if anything could be cheaper if I moved days about. And ensured that I could ask anything before I left for my trip. The sta... Ver más
La empresa ha respondido
Sarah went over and above when we booked our cruise. She just didn't give up finding what we wanted in our special dates. Sorted out our travel insurance for us too.We are so pleased to be going on a... Ver más
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Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
32 Regent Street, PO37 7AA, Shanklin, Reino Unido
- 01983 866266
5,0
Excelente
672 opiniones
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The staff are all amazing and always…
The staff are all amazing and always find me a good deal
28 de agosto de 2026
The staff are very knowledgeable…
The staff are very knowledgeable .Always a smile when you go in .
28 de agosto de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
With Hays Travel, nothing is too much to ask.
We popped in to Hays Travel in Shanklin on the off-chance that they may have a late booking availability to go to Mallorca in a couple of weeks and as usual, we were met with a smile and told yes of course we can help, which Teresa did and we are very happily looking forward to another adventure.
27 de agosto de 2026
Respuesta de Hays Travel - Shanklin
Thank you for your kind review, I'm so pleased we managed to get you away for another adventure
Friendly and knowledgeable staff
Always greeted with a friendly hello by the staff upon entering the shop. I always know which holiday I intend to buy, but the helpfulness and expertise provided make the whole process enjoyable (even when it comes to payment!!)
I would not book my holidays with anyone else.
2 de septiembre de 2026
Respuesta de Hays Travel - Shanklin
Thank you so much for your kind review. It's always lovely to see you and help get you booked - Teresa
Perfect service as usual
Perfect service as usual, even under pressure with just two. Well done girls 👏
30 de agosto de 2026
Respuesta de Hays Travel - Shanklin
Thankyou for your kind review. It's always lovely to see you
very helpfull always polite especially…
very helpfull always polite especially as they are so busy only 2 staff yestreday
30 de agosto de 2026
Respuesta de Hays Travel - Shanklin
Thank you for taking the time to leave a review. It's always so nice to see you
We could not ask for more attention a…
We could not ask for more attention a lot of time was spent with us to make our booking wonderful
21 de agosto de 2026
Respuesta de Hays Travel - Shanklin
Thank you for your kind words. It was a pleasure arranging your holiday.
kind regards
Donna
Respuesta de Hays Travel - Shanklin
Always a pleasure to see you both
Respuesta de Hays Travel - Shanklin
Thank you for your kind review. It was a pleasure to book your flight for you. Kindest regards, Sarah
Sarah could not have been more helpful
Sarah could not have been more helpful, once again great service from this branch
28 de agosto de 2026
Respuesta de Hays Travel - Shanklin
Thank you for your lovely words. It was a pleasure chatting to you, while we booked your next adventure :) kindest regards, Sarah
The service was friendly and flexible.
27 de agosto de 2026
Respuesta de Hays Travel - Shanklin
Thank you for your kind words! We are so pleased to hear that you found our service to be both friendly and flexible. We appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel Shanklin
Our exsperience so far positive with Hays at…
Our exsperience so far with Hays at Shanklin iow has been very positive .
20 de agosto de 2026
Respuesta de Hays Travel - Shanklin
Thank you for taking the time to leave a review. It was lovely to meet you and am sure you will have a great holiday
Superb service.
Once again the amazing ladies at shanklin branch were great. They took their time and found me the best deal for my holiday, checking flights, times and accommodation until they found exactly what I was looking for, nothing was too much trouble. Once again a full on 5* for these lovely ladies.
20 de agosto de 2026
Respuesta de Hays Travel - Shanklin
Thank you so much for your wonderful review! We are so pleased to hear that our team went above and beyond to find you the perfect holiday. We truly appreciate your kind words.
Kind Regards
Hays Travel Shanklin
Sarah went over and above when we…
Sarah went over and above when we booked our cruise. She just didn't give up finding what we wanted in our special dates. Sorted out our travel insurance for us too.We are so pleased to be going on a cruise after having a very awful year with health problems. Thankyou so much.
26 de agosto de 2026
Respuesta de Hays Travel - Shanklin
Thank you so much for your wonderful review and the chocolate too :)
It was such a pleasure to find you a special cruise to celebrate your Diamond wedding anniversary. Congratulations to you both and I look forward to seeing you in a few weeks time :) Kindest regards, Sarah
Staff friendly and really helpful
Staff friendly and really helpful. Explained all i needed too know, checked if anything could be cheaper if I moved days about. And ensured that I could ask anything before I left for my trip. The staff know me as I've been using your company for more years than I can count, and they have always been so helpful, not only 2me, but I've listened too the way they helped other customers. My only sad point you don't do luggage tabs anymore 😕 😪. You should invest in a reusable tag, so it advertising your company, i would pay for a luggage tag (£1). Thanks for your service.
9 de agosto de 2026
Respuesta de Hays Travel - Shanklin
Thank you for your incredibly kind and loyal feedback! We are so pleased to hear that our team has consistently provided you with helpful and friendly service over the years. We truly appreciate your suggestion regarding the luggage tags and will certainly take it into consideration.
Kind Regards
Nikki + team
Hays Travel Shanklin
Respuesta de Hays Travel - Shanklin
Good afternoon Mrs Forrest,
Thank you for your lovely comments . Your feedback is very much appreciated .
kind regards
Donna
Very helpful people
6 de agosto de 2026
Respuesta de Hays Travel - Shanklin
Thank you for your kind words. It was lovely to see you both and book your next cruise :) Kindest regards, Sarah
Helpful, friendly and perfect holiday booked
After requesting more details and a quote for a trip to Istanbul and Cappadocia, Sarah created a fantastic trip to for me. The booking process was very easy and the customer service was outstanding. All my documents are available in the handy Hays Travel App, so are very easy to access. I will definitely book with Hays Travel - Shanklin again.
12 de agosto de 2026
Respuesta de Hays Travel - Shanklin
Thank you so much for your lovely feedback! I’m delighted to hear that your Istanbul and Cappadocia trip has come together perfectly. It was a pleasure putting that itinerary together for you and making sure the process was smooth and stress-free.
I’m so pleased you’re finding the Hays Travel App handy – it really does make accessing all your documents simple and convenient.
Enjoy your amazing adventure, and I’ll be here whenever you’re ready to plan your next getaway. Thank you again for booking with me, Sarah :)
What a lovely experience booking our…
What a lovely experience booking our cruise. Nikki was so helpful and caring.
11 de agosto de 2026
Respuesta de Hays Travel - Shanklin
Thank you for your lovely feedback! I’m so pleased to hear that booking your cruise was such a positive experience and that Nikki looked after you so well. We always aim to make the process as smooth and enjoyable as possible, so it’s wonderful to know this shone through.
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