Hays Travel - Shanklin Opiniones 

670
TrustScore: 5 sobre 5

5,0

32 Regent Street, PO37 7AA Shanklin, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Once again the amazing ladies at shanklin branch were great. They took their time and found me the best deal for my holiday, checking flights, times and accommodation until they found exactly what I w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sarah went over and above when we booked our cruise. She just didn't give up finding what we wanted in our special dates. Sorted out our travel insurance for us too.We are so pleased to be going on a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff friendly and really helpful. Explained all i needed too know, checked if anything could be cheaper if I moved days about. And ensured that I could ask anything before I left for my trip. The sta... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After requesting more details and a quote for a trip to Istanbul and Cappadocia, Sarah created a fantastic trip to for me. The booking process was very easy and the customer service was outstanding.... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 32 Regent Street, PO37 7AA, Shanklin, Reino Unido

  • 01983 866266

5,0

Excelente

TrustScore: 5 sobre 5

670 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(670)

116.474 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Donna at shanklin office is excellent…

Donna at shanklin office is excellent and very patient knowledgeable and professional especially as my husband probably drove her to distraction but she remains totally unflappable

13 de junio de 2026
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Respuesta de Hays Travel - Shanklin

Lisa, always a pleasure booking your holidays . I love a bit of a challenge to find my customers what is going to be best for them.
Looks like an amazing trip.
Donna :-)

Valorada con 5 estrellas sobre 5

Booking our cruise

As always we were warmly greeted upon entering the store. This time we knew which cruise we wanted to book so did not need any help with that. The whole booking process was done very efficiently and everything was double checked for us to ensure all details of the booking were correct. The member of staff was very professional but friendly throughout and made us feel comfortable and reassured with the whole process. Highly recommended and less stressful than trying to book online ourselves.

6 de junio de 2026
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Respuesta de Hays Travel - Shanklin

Thankyou for your kind review, It was my pleasure to get this booked for you x

Valorada con 5 estrellas sobre 5

Holiday booked within 30mins great work…

Holiday booked within 30mins great work by Donna at Shanklin Branch, again. She arranged our previous Malta holiday thank you

12 de junio de 2026
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Respuesta de Hays Travel - Shanklin

Hi Elaine,
Thank you for your lovely comments . It's always a pleasure booking your holidays .
kind regards
Donna

Valorada con 5 estrellas sobre 5

We have high expectations when we are…

We have high expectations when we are booking a holiday with Sarah at Hays travel, in Shanklin. We have never been disappointed with the service, knowledge and application that Sarah always presents, whether when making an enquiry or a booking. The entire team are very helpful and approachable.

9 de junio de 2026
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Respuesta de Hays Travel - Shanklin

Thank you for another wonderful review. Your kind words and loyalty means a lot to me . It is always a pleasure to see you both and book your next adventures. Best wishes, Sarah

Valorada con 5 estrellas sobre 5

Excellent service from Donna

Excellent service from Donna. Friendly, professional and very understanding.

7 de junio de 2026
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Respuesta de Hays Travel - Shanklin

Thank you Mr Pearse for your lovely comments. It was my pleasure arranging your trip for you.
kind regards
Donna

Valorada con 5 estrellas sobre 5

Cruise in September

Donna in Shanklin was brilliant. Very patient and helpful.

7 de junio de 2026
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Respuesta de Hays Travel - Shanklin

Thank you Mrs Barton , it's always a pleasure booking your trips away.
kind regard
Donna :-)

Valorada con 5 estrellas sobre 5

Excellent staff and Very helpful

Very helpful, very informative and a really pleasant experience Sarah was brilliant and would highly recommend to all. I wouldn’t book with anyone else other than hays shanklin Isle of Wight branch. The ladies there are amazing and so helpful.

3 de junio de 2026
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Respuesta de Hays Travel - Shanklin

Thank you for your lovely words :) It was a pleasure to book your dream holiday :) Kindest regards, Sarah

Valorada con 5 estrellas sobre 5

Teresa again was fantastic nothing to…

Teresa again was fantastic nothing to much trouble explained everything in detail listen for my requirements got me all the information in depth arranged special assistance phoned easyJet to confirm added special request for hotel this is now my third booking with Teresa each holiday has worked out perfectly Teresa is such a very knowledgeable person customer service is 100% A credit to Hays Travel may Teresa stay on at the SHANKLIN BRANCH,, should be awarded EMPLOYEE of MONTH!!! Looking forward to my up coming booked holidays

28 de mayo de 2026
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Respuesta de Hays Travel - Shanklin

Thankyou for your lovely review! It's always a pleasure to help you have everything you need ready for a perfect holiday

Valorada con 5 estrellas sobre 5

Always use hays the staff are very…

Always use hays the staff are very helpful and willing to please,they will always take the time to sort out any problems or questions you may have.

2 de junio de 2026
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Respuesta de Hays Travel - Shanklin

Thank you for leaving a review, always lovely to see you and get you away on your holidays

Valorada con 5 estrellas sobre 5

Teresa is brilliant

Teresa is brilliant, knows us well, always gets us a great family holiday.

2 de junio de 2026
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Respuesta de Hays Travel - Shanklin

Thank you for your kind review, it's always lovely to see you and find you a great holiday

Valorada con 5 estrellas sobre 5

Theresa was so helpful and informative…

Theresa was so helpful and informative and made my booking to Majorca easy and enjoyable.
It's always a pleasure to book in the Shanklin branch.
Thank you Theresa. X
Lesley.

28 de mayo de 2026
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Respuesta de Hays Travel - Shanklin

Thank you for your lovely review and for always using us to book your holidays - it's always a pleasure to see you

Valorada con 5 estrellas sobre 5

Very efficient

Very efficient

24 de mayo de 2026
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Respuesta de Hays Travel - Shanklin

Thank you for your continued loyalty. Kindest regards, Sarah

Valorada con 5 estrellas sobre 5

Holiday experience

Helpful staff, comfortable spacious office. Good experience.

22 de mayo de 2026
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Respuesta de Hays Travel - Shanklin

We're so glad you had a good experience with us. Thank you for your kind words! It was a pleasure to get your next adventure booked for.
Kindest regards, Sarah

Valorada con 5 estrellas sobre 5

Nikki was fantastic as always,she takes…

Nikki was fantastic as always,she takes time and makes sure everything is just how you want it. I have booked a few times with Hayes and the service is always brilliant and they do there best to give you the holiday you want. I would never choose anyone else with my holiday

19 de mayo de 2026
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Respuesta de Hays Travel - Shanklin

I am so pleased to hear you had such a wonderful experience with us! It's fantastic to know our team took the time to ensure everything was just right for your holiday. Thank you for your continued loyalty.

Kind Regards
Nikki + Hays Travel Shanklin

Valorada con 5 estrellas sobre 5

Very caring and helpful

Very caring and helpful. Nothing is too much.
A very positive experience.

Dr. HUGH WITT-WILLIAMS

21 de mayo de 2026
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Respuesta de Hays Travel - Shanklin

Thankyou for your lovely comments, it's always a pleasure to see you

Valorada con 5 estrellas sobre 5

My wife and I found the lady her name…

My wife and I found the lady her name was Donna, who dealt with our holiday was very knowledgeable and extremely helpful. Nothing was to much trouble for her and she was never in a hurry to push us away.
Wed certainly recommend Hays to others.

13 de mayo de 2026
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Respuesta de Hays Travel - Shanklin

Thank you Mr & Mrs Dallimore for your Trust Pilot review your comments are much appreciated .
Donna :-)

Valorada con 5 estrellas sobre 5

Teresa was fantastic

Teresa was fantastic, she answered all our questions, told us everything we needed to know. And made our experience very enjoyable.

13 de mayo de 2026
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Respuesta de Hays Travel - Shanklin

Thank you for your kind review. So pleased to help you get away for your special celebration

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