Booking was so easy from start to finish . Even the payment side and reminder to pay balance on time . Love the app with all our holiday details on and lots of helpful information on there its all... Ver más
Localización
Cambiar localizaciónPersonal Travel Consultant Simon Morgan, CF46 Merthyr tydfil, GB
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Consulta las opiniones de los clientes
Simon from Hays Travel, Cardiff l is efficient, enthusiastic and energetic! Since making the call and booking the holiday I’ve been buzzing, and isn’t that what it’s all about? Thank you Simon, I thin... Ver más
I've always been weary about using Facebook holiday agents, but from the moment I contacted Kat, she was so friendly, efficient and never judged us on all the questions we threw at her! Kat got us... Ver más
La empresa ha respondido
This is the third cruise we have booked with Simon, each time has been straight forward and any questions answered promptly. Regarding our latest booking, I emailed about 7.45pm not expecting a resp... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
Personal Travel Consultant Simon Morgan, CF46, Merthyr tydfil, Reino Unido
- 01685634023
4,9
Excelente
228 opiniones
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Great service
Great service - always only a call away to help and great prices for holidays would not book with anyone else
29 de abril de 2026
Always have a great service from Kat…
Always have a great service from Kat and Simon.
16 de mayo de 2026
Outstanding team
Outstanding team. I will always go to Kat and Simon to book my holidays. They provide out standing service while being friendly and helpful. I cannot recommend them enough
3 de mayo de 2026
Brilliant experience with Simon & Kat…
Brilliant experience with Simon & Kat Morgan always a pleasure to book our trips with this Duo, nothing too much trouble and always so knowledgeable..
4 de mayo de 2026
Excellent service
Excellent service. Quick response on messenger and very helpful booking our cruise.
14 de abril de 2026
Simple and easy booking
Simple and easy booking, fantastic deals (found a holiday they beat the price!) great communtication.
Nothing is to much trouble. Our go to agents 🙂
14 de marzo de 2026
Best travel agent to book with very…
Best travel agent to book with very helpful nothing is a problem to them
22 de febrero de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
So helpful …
They found us a cruise we have been looking for and called us to inform us all about it. We promptly booked it and now can't wait until November.
Thanks so much
13 de febrero de 2026
Respuesta de Hays Travel - Simon Morgan
Aww were so glad your happy Pat, we love chatting with you and Norman. fingers crossed for everything to go to plan this year. xx
Recently made another booking with…
Recently made another booking with Simon & Kat, as always great deals to destinations that I have only dreamt about. After booking I noticed a small issue which was dealt with immediately with no question. Highly recommended Simon & Kat excellent customer service as always!
20 de febrero de 2026
Respuesta de Hays Travel - Simon Morgan
thank you denise- our number 1 customer lol always a pleasure my love xx
Excellent quick
Excellent quick, efficient service from simon, always provides us with Excellent pricing. Very friendly and superb correspondence
11 de febrero de 2026
Respuesta de Hays Travel - Simon Morgan
thanks sarah, love to help you with your holidays. always a pleasure, always here if you need anything x
Special holiday…
Kat was amazing 🤩 Took time to answer all our questions to book a very special break 😍
18 de febrero de 2026
Respuesta de Hays Travel - Simon Morgan
aww thank you for such a kind review. im soo pleased your happy. always here if you need me x
Katherine was very friendly informative…
Katherine was very friendly informative , efficient and im so excited for my trip next year . Thank you Katherine 😊
18 de febrero de 2026
Respuesta de Hays Travel - Simon Morgan
my absolute pleasure claire, i am chuffed your holiday is booked and you are happy with my service. here anytime if you need me x
It was very easy to book our cruise and…
It was very easy to book our cruise and very helpful and friendly. If I got any questions they answer back very quick with the answers. I was very happy with the service.
9 de febrero de 2026
Respuesta de Hays Travel - Simon Morgan
Thank you for such a kind review Kay, my absolute pleasure. xx
Prompt response
Prompt response, extremely helpful and informative. Looking forward to our holiday to Italy 😎
8 de febrero de 2026
Respuesta de Hays Travel - Simon Morgan
aww thank you for such a kind review Hayley, im always here if you need anything xx
Really friendly with great advice and…
Really friendly with great advice and not pressured.
15 de febrero de 2026
Respuesta de Hays Travel - Simon Morgan
Thanks for the 5* review Lisa, my absolute pleasure, always here if you need anything xx
Enquiry to booking our holiday
From the initial enquiry the experience was so easy, the response time was so quick and the information provide was excellent. Questions were answered effectively and efficiently in order to provide clarification and an accurate quote for our holiday, which is all booked.
2 de febrero de 2026
Respuesta de Hays Travel - Simon Morgan
Always a pleasure lovely, we got there in the end didnt we lol, cant wait!! always here if you need us x
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