Hays Travel - Southend Opiniones 

1341
TrustScore: 5 sobre 5

4,9

63 High Street, SS1 1JN Southend, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Amy was welcoming, friendly and very knowledgeable. We booked our honeymoon after giving her some ideas of what we wanted, then flipped it on its head and booked a different holiday to originally plan... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Called in on the spur of the moment. Nicole is our normal go to or Amanda Nicole gave us many options,juggled dates,compared hotels,. We agreed on destination and even plane seats. This was then f... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hays in Southend always comes up trumps with the holiday process,especially for those of us less confident when it comes to booking flights etc. I always try to see Amanda as she puts clients at ease

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amanda the branch manager (Southend on sea) has been so helpful from the very first phone call i made to book a holiday with them. After letting her know our budget & asking for somewhere that would... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 63 High Street, SS1 1JN, Southend, Reino Unido

  • 01702662799

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1341)

126.307 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Hays Travel Southend are great!

We’ve been using Hays Travel, Southend, for the past 5-6 years. All of the staff are lovely and just make the whole process so easy. We usually book with Olivia, who is fab and always responds quickly, whether we call or email.

10 de agosto de 2026
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Respuesta de Hays Travel - Southend

Thankyou for your review Ellie. Olivia

Valorada con 5 estrellas sobre 5

Absolutely amazing

Absolutely amazing, young lady, listened to what we wanted and, got it 100% thanks so much

3 de agosto de 2026
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Thankyou for your revoew Becky. Daniella

Valorada con 5 estrellas sobre 5

Amanda was polite

Amanda was polite, friendly and very helpful, even though there was a problem tying up my outward flights with those already booked by my Grandaughter
Nothing was too much trouble.

6 de agosto de 2026
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Respuesta de Hays Travel - Southend

Thankyou for your review Elisabeth. Amanda

Valorada con 5 estrellas sobre 5

Always excellent service when booking…

Always excellent service when booking holiday don't go anywhere else highly recommended lady's do and excellent job can't wait to book next year's holiday with you

31 de julio de 2026
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Respuesta de Hays Travel - Southend

Thankyou for your review Daniel. Anna

Valorada con 5 estrellas sobre 5

It was great

It was great. All staff were helpful not only to us but also to each other.
Hope we get some rain before next year or our river cruise will run aground!

6 de agosto de 2026
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Respuesta de Hays Travel - Southend

Thank you for your lovely review about our staff and the lovely Anna.

Valorada con 5 estrellas sobre 5

Special thank you to Amanda for her…

Special thank you to Amanda for her fantastic customer service booking our holiday with Hays!

She made booking a holiday so easy within such a short deadline!
She found us brilliant deals quickly within our price range and needs for our children and made the whole process so easy and no stress at all!

Will definitely book another holiday with Amanda through Hays travel.

5 de agosto de 2026
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Respuesta de Hays Travel - Southend

Thank you so much for booking with Hays Travel Southend and for your wonderful 5* review.

Valorada con 5 estrellas sobre 5

5 star ⭐

Our experience with Hay’s travel &
Being looked after on a five star level with Mandy was incredible
Can’t wait to book our next one with Mandy

29 de julio de 2026
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Respuesta de Hays Travel - Southend

What a lovely review . Thank you for choosing Hays Travel and Amanda to book your holiday again.

Valorada con 2 estrellas sobre 5

I was charged £145 more than i could…

I was charged £145 more than i could have got the holiday on line.Olivia offered a £50 refund which i accepted but i am not happy about it,as a pensioner every pound counts,probably will not use Hays again.

31 de julio de 2026
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Respuesta de Hays Travel - Southend

Good afternoon,
We are very sorry that you feel it necessary to give us this low score. One of our team will call you today to discuss this matter further.

Valorada con 5 estrellas sobre 5

Our mistake!

We had made an error when booking with Amber, at the Southwnd on Sea branch.
After a conversation the following day, with Olivia, we felt we had been listened to, and our concerns had been dealt with very professionally.
Olivia had managed to get us a full refund on our booking, which was a massive relief.

Amber then helped us book, explaining all we had asked for was available, and all charges where included. All organised through the tour operator of our choice.

The whole experience, from our mistake, to booking what we wanted was handle with a brilliant attitude and very professional manner.
All of the staff were helping us where they could.
The service supplied has been excellent.
Thanks to all.

24 de julio de 2026
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Respuesta de Hays Travel - Southend

Thankyou for your lovely review Ian. I'm glad we could help. Olivia & Amber

Valorada con 5 estrellas sobre 5

My latest booking experience…

I have been booking my holidays at Hayed Travel Southend for a few years now. The staff are so very friendly and know me well now I feel like they are friends and they always give excellent customer service and sort out my neefs with out any problems. This also goes for Danie in the foreign exchange bureau. I would not go anywhere else

29 de julio de 2026
Logotipo de Hays Travel - Southend

Respuesta de Hays Travel - Southend

Thankyou for your review Sue. Daniella

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