We went in to see Alyson who has done many bookings for us. Also booking seats on the plane. Alyson goes the extra mile for us she is an ambassador to your company. With her continuous professional d... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Lady was extremely helpful as we had no idea where we wanted to go! Less than 40 minutes and it's all booked including airport parking! App was useless! I have used you before but couldn't remember... Ver más
La empresa ha respondido
Alyson is always so friendly and helpful. She is willing to spend time making sure she tailors the holiday to suit your needs. My son-in-law always explains how I could save money by booking the holid... Ver más
La empresa ha respondido
I use Hays Travel all the time & the staff are so friendly & helpful always look after me as I am on my own Alyson the manager is always ready to help & knows my needs
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
57 Chapel Street, PR8 1AL, Southport, Reino Unido
- 01704 778695
4,9
Excelente
993 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Booking with Hays
Hi our experience with Hays was very quick and efficient with a friendly member of staff. We have booked with Hays before and would highly recommend them.
Kind regards
Karen and Kevin Humphries
8 de marzo de 2026
Respuesta de Hays Travel - Southport
Always a pleasure to help, If you need further assistance please let us know - Team Southport
Very helpful and friendly staff
Very helpful and friendly staff. Found me a fantastic last minute holiday deal. Couldn’t have done anything more to make it a pleasant experience. Fantastic service, shop and staff xx
6 de marzo de 2026
Respuesta de Hays Travel - Southport
Good Morning, Nicola,
Thank you so much for this lovely review, it is so nice to hear and we are so glad you have had such a positive experience.
Many thanks,
Natalie, Hays Travel Southport
Respuesta de Hays Travel - Southport
Good Afternoon, Mr Fallows,
Thank you for this kind review we are so happy to hear this and look forward to seeing you again soon.
Kind Regards,
Hays Travel Southport
Always a pleasant experience
Always a pleasant experience visiting the Southport branch. Staff are helpful, knowledgeable and patient ! As ever you come away in the knowledge that staff are on your side and that you have a great holiday deal.
3 de marzo de 2026
Respuesta de Hays Travel - Southport
Thank you Tracey for this lovely review. Always a pleasure to help and if you need any further assistance please let us know and we will be happy to help - Jake
Staff welcome
All of the staff welcomed me as I entered the shop. Getting all the information on the holiday was easy and helpful.
11 de marzo de 2026
Respuesta de Hays Travel - Southport
Happy to help Kenneth and if you need further assistance please let me know and i will be happy to help - Jake
Alway a pleasure
At Hays booking a holiday is always a pleasure, the staff make it so simple, tailoring your holiday to suit you...
5 de marzo de 2026
Respuesta de Hays Travel - Southport
Good afternoon,
We're happy to hear that your holiday booking experience with us is always a pleasure! Thank you for booking with Hays Travel.
Southport, Hays Travel
Respuesta de Hays Travel - Southport
Than you for the 5 star review and thank you for booking
Excellent service from all the staff…
Excellent service from all the staff and Alison the Manager at your branch in Southport
21 de febrero de 2026
Respuesta de Hays Travel - Southport
We appreciate you highlighting the excellent service from our team. We are so glad that you had such a positive experience with us.
Very friendly quick and effient
Very friendly quick and effient
Had been to tui over road waited 30 mins and wasnt even acknowledge. Usually do use hayes and will cont to do
2 de marzo de 2026
Respuesta de Hays Travel - Southport
We're happy to hear that you found our service friendly, quick, and efficient. We appreciate your continued loyalty and value your feedback.
Staff are always helpful &friendly…
Staff are always helpful &friendly nothing is to much trouble for them when ever we have gone into the shop
23 de febrero de 2026
Respuesta de Hays Travel - Southport
Thank you Maureen. Always a pleasure and if you need further assistance please let us know and we will be happy to help - Team Southport
Always a top and friendly service…
As always such good service and Izzy was professional and knowledgeable.
It is always a pleasure to be helped in finding the best holiday which fits our needs and expectations.
27 de febrero de 2026
Respuesta de Hays Travel - Southport
Good Afternoon, Mr Gabbott,
Thank you so much for this kind review, we are so happy to hear this and look forward to seeing you again in the future .
Many thanks,
Hays Travel Southport
Molly was so very helpful and guided us…
Molly was so very helpful and guided us through what we needed
20 de febrero de 2026
Respuesta de Hays Travel - Southport
Thank you for the lovely review. We are always happy to help - Team Southport
Very pleasant young lady and was very…
Very pleasant young lady and was very helpful.
27 de febrero de 2026
Respuesta de Hays Travel - Southport
We appreciate your kind words! We are so glad our team member was able to provide such helpful and pleasant assistance to you during your visit.
Great way to start the holiday
My daughter and I were listened to and all our questions were answered .We felt well looked after and were assisted to find the exact holiday we were looking for .So friendly and helpful .Would afmdvice everyone to book through them
25 de febrero de 2026
Respuesta de Hays Travel - Southport
Lu Dahat,
We appreciate you taking the time to share your experience. We are so happy we could assist you and your daughter in finding the perfect holiday.
Southport, Hays Travel
Very friendly and experts in their…
Very friendly and experts in their role. Thank you
24 de febrero de 2026
Respuesta de Hays Travel - Southport
More than a pleasure Mrs Wilson, Have a safe trip and thank you for your lovely feedback
Professional as always
Professional as always.
Rebecca was extremely helpful, she gave us excellent advice, sorting us out from start to finish, enabling us to leave with complete peace of mind.
18 de febrero de 2026
Respuesta de Hays Travel - Southport
We appreciate you taking the time to leave us such a kind review! We're so happy to hear that our agent provided you with excellent advice and peace of mind.
Helpful friendly staff and I formative…
Helpful friendly staff and I formative about our trip
22 de febrero de 2026
Respuesta de Hays Travel - Southport
We appreciate your kind words! We are so happy our staff could provide helpful and informative assistance for your trip.
Very helpful and pleasant staff
Very helpful and pleasant staff who gave us the holiday and deal that we were hoping for with minimal fuss
23 de febrero de 2026
Respuesta de Hays Travel - Southport
We appreciate you taking the time to leave us such a wonderful review! We're so happy to hear that our team met your expectations.
Always book at hays travel
Always book at hays travel , all the staff are lovely at the Southport branch, a special mention to Molly Kelly who was efficient and really pleasant.
23 de enero de 2026
Respuesta de Hays Travel - Southport
Thank you for such a lovely review :-)
Molly
Molly, is a lovely girl, very polite, informative,chatty and professional.
I have checked everything she did concerning our holiday to Spain and it's all correct.
Very approachable too 😊
20 de febrero de 2026
Respuesta de Hays Travel - Southport
Thank you for such a lovely review Angela :-)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.