Amii was absolutely fantastic from start to finish. She was very professional, helpful and always there to support us throughout the booking process. She went above and beyond to make sure everythin... Ver más
Localización
Cambiar localizaciónHays Travel, Ground Floor Gilbridge House, Keel Square, SR13HA Sunderland, GB
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Consulta las opiniones de los clientes
Great service from Rachael. She chatted on line and sent me several quotes. When I rang with a question she called me back. I was happy to go ahead and she was professional and patient over the phone.... Ver más
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Researching & booking another cruise with help from Becky Yuen. Every time we contact we get the information we need to go ahead & book but there's no pressure if it isn't what we want. From booking t... Ver más
La empresa ha respondido
Staff have excellent product knowledge and are extremely helpful. They dont rush you to book. They obviously work well as a team because contact with different team members is seamless. They also do... Ver más
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Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
Hays Travel, Ground Floor Gilbridge House, Keel Square, SR13HA, Sunderland, Reino Unido
- 03330339985
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Respuesta de Hays Travel - Specialist Cruise Centre
Connected to Ella and she was so well…
Connected to Ella and she was so well informed and very helpful with our booking
She answered queries we had and we feel very comfortable in booking with Ella

Respuesta de Hays Travel - Specialist Cruise Centre
Very professional and well informed staff…
Lovely booking staff. All questions answered. Really looking forward to the holiday. Thank you.

Respuesta de Hays Travel - Specialist Cruise Centre
Norwegian Fjords cruise telephone booking
All the Hays representatives who assisted in booking our Norwegian Fjords cruise were extremely helpful, polite and knowledgeable.
They contacted me back as promised when phone lines were very busy and made the booking process easy and straightforward.

Respuesta de Hays Travel - Specialist Cruise Centre
Very easy to view the content of a…
Very easy to view the content of a holiday. Staff answered phone call quickly and with really helpful information.

Respuesta de Hays Travel - Specialist Cruise Centre
Competitive pricing
Competitive pricing , quick efficient service and communication

Respuesta de Hays Travel - Specialist Cruise Centre
Michelle was brilliant
Michelle was brilliant. Very friendly and super efficient. She was able to sort out my booking very quickly. Lovely to chat about cruise experiences. I would highly recommend.

Respuesta de Hays Travel - Specialist Cruise Centre
Very friendly man
Very friendly man, knew everything about the product. Went the extra mile amd always with a smiling chatty voice.

Respuesta de Hays Travel - Specialist Cruise Centre
Friendly and very professional service…
Friendly and very professional service from Chelsea who was also very knowledgeable about cruise details. Would not hesitate to use Hays Travel in future

Respuesta de Hays Travel - Specialist Cruise Centre
Booking made easy.
From initial on line enquiry thru to actual booking with an agent the process was informative and helpful. The agent was very efficient with a welcoming approach.

Respuesta de Hays Travel - Specialist Cruise Centre
Online chat and price matching useful
Being able to chat online was useful. Agent was helpful in providing information and advice. Price matching enabled us to book via Hays rather than elsewhere,

Respuesta de Hays Travel - Specialist Cruise Centre
…At ease
It's the frist time ihave used you for booking are Hoiday cruise. .I had a lady called Emily she was so nice and so professional and gave a good deal in my booking of are cruise.So I was more than happy..
I will definitely!!!! Will be back next year to book again .Robert

Respuesta de Hays Travel - Specialist Cruise Centre
Great all round service
Great all round service. Tim was really helpfull with all my needs.

Respuesta de Hays Travel - Specialist Cruise Centre
Jackie is my go to for support and…
Jackie is my go to for support and advice for booking a cruise. As soon as I spoke to her in January 2023 to book my first cruise following a bereavement, I knew her advice would be invaluable. Have been on 3 more since then, always speaking to Jackie first and even a solo cruise this year. The booking process is exemplary, kept up to date and no hard sell. I really appreciate Jackie’s knowledge and understanding

Respuesta de Hays Travel - Specialist Cruise Centre
From the moment I first spoke with…
From the moment I first spoke with Jackie Wilson I was put at complete ease.
Having not been abroad or on a package holiday for 7 years and the first time booking a cruise I was slightly overwhelmed. Jackie explained my options and helped me make a decision on which package to go for, also taking time to explain how cruises work in general with flights and transfers etc. I wouldn’t hesitate to recommend her to friends and family and I’ll definitely be booking again with her in the future.

Respuesta de Hays Travel - Specialist Cruise Centre
This is the second time we have booked…
This is the second time we have booked our holiday with Hays Travel, and once again we received excellent service. I would highly recommend them.
On both occasions, the staff were extremely helpful, friendly and knowledgeable.

Respuesta de Hays Travel - Specialist Cruise Centre
That i can get the help I need
The person who i spoke to was very helpful and helped me sp much. As im profoundly deaf your chat service is excellent

Respuesta de Hays Travel - Specialist Cruise Centre
It was really easy to book a cruise
It was really easy to book a cruise. Tim was extremely helpful, and gave us great advice on cabin location and any additional benefits that we were entitled to. He even contacted the cruise line to ensure that we could take a back to back cruise. Thank you for all your help and support.

Respuesta de Hays Travel - Specialist Cruise Centre

Respuesta de Hays Travel - Specialist Cruise Centre
I also booked a holiday to the Maldives…
I also booked a holiday to the Maldives through Shelley and highly recommend her and said l would definitely book again through Shelley.

Respuesta de Hays Travel - Specialist Cruise Centre
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