Amii was absolutely fantastic from start to finish. She was very professional, helpful and always there to support us throughout the booking process. She went above and beyond to make sure everythin... Ver más
Localización
Cambiar localizaciónHays Travel, Ground Floor Gilbridge House, Keel Square, SR13HA Sunderland, GB
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Consulta las opiniones de los clientes
Great service from Rachael. She chatted on line and sent me several quotes. When I rang with a question she called me back. I was happy to go ahead and she was professional and patient over the phone.... Ver más
La empresa ha respondido
Researching & booking another cruise with help from Becky Yuen. Every time we contact we get the information we need to go ahead & book but there's no pressure if it isn't what we want. From booking t... Ver más
La empresa ha respondido
Staff have excellent product knowledge and are extremely helpful. They dont rush you to book. They obviously work well as a team because contact with different team members is seamless. They also do... Ver más
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Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
Hays Travel, Ground Floor Gilbridge House, Keel Square, SR13HA, Sunderland, Reino Unido
- 03330339985
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Andrea Barker is a credit to your…
Andrea Barker is a credit to your company. We’ve used her more than once and we’ve been delighted with everything she’s done for us.

Respuesta de Hays Travel - Specialist Cruise Centre
Very friendly and professional
Michelle was very friendly and professional, and helped us achieved a price we were looking for. Made booking process easy.

Respuesta de Hays Travel - Specialist Cruise Centre

Respuesta de Hays Travel - Specialist Cruise Centre
Made a call and was greeted by a super…
Made a call and was greeted by a super friendly advisor. They listened to my enquiry and quickly provided a price and advice on to a particular cabin type as well as onboard drinks packages.

Respuesta de Hays Travel - Specialist Cruise Centre
My second holiday search with Hays
This is the second time I have used Hays Travel. I used Hays again this year because they are alway polite,efficient and in every way professional. On both occasions they have gone the extra mile to ensure my specific holiday requirements were met. I would have no hesitation in recommending Hays Travel to anyone looking for a reliable Travel Agent.

Respuesta de Hays Travel - Specialist Cruise Centre
Great customer service
Great customer service from Chelsea Frimley and beat all other quotes

Respuesta de Hays Travel - Specialist Cruise Centre
Fantastic service with expert skills and knowledge
We had been looking for some time to find a cruise that met our needs but without success. So, we decided to contact Hays Travel as we had a particularly tricky and multiple set of requirements for a “special” anniversary vacation. We cannot thank Ella enough for the help and guidance she gave us. The service and support she gave was absolutely brilliant. It took several weeks to actually find what we were looking for. Prior to this, she had offered various options and on each occasion had provided a comprehensive breakdown of each suggestion but, as I said, they didn’t quite meet what we wanted. Undeterred, we chatted further with Ella to narrow down and pinpoint the most important aspects we wanted but she also wanted to understand our “red flags”.

Respuesta de Hays Travel - Specialist Cruise Centre
Very professional and caring attitude…
Very professional and caring attitude towards me as your client by your representative

Respuesta de Hays Travel - Specialist Cruise Centre
very helpful
Hannah was very helpful, no question was too much, first time booking a cruise and she helped no end

Respuesta de Hays Travel - Specialist Cruise Centre
Third cruise I’ve booked through Carol…
Third cruise I’ve booked through Carol and it has been a very easy and stress free experience
I have total trust in her and will continue to use her for future cruises

Respuesta de Hays Travel - Specialist Cruise Centre
Wonderful Service
Emily was so kind and helpful with my booking a cruise for the first time. It was an easy process and she managed to get exactly what we were looking for.

Respuesta de Hays Travel - Specialist Cruise Centre
As always helpfull and understanding

Respuesta de Hays Travel - Specialist Cruise Centre
Efficient
Linda was really good she went above and beyond. As i usually book with Joanne. So i usually ask for people i think is exceptional, so on that note I would ask for Linda or Joanne again.

Respuesta de Hays Travel - Specialist Cruise Centre
Great service and Shelly is lovely to…
Great service and Shelly is lovely to deal with.

Respuesta de Hays Travel - Specialist Cruise Centre
Prompt attention
Prompt attention, good information and a discount too. Very straightforward cruise booking, thank you Michelle

Respuesta de Hays Travel - Specialist Cruise Centre
Tim our travel adviser is more than…
Tim our travel adviser is more than someone who works for Hays Travel he has over the years we have used him become a friend,he knows what we want and gets us the deal we want. Would highly recommend Tim

Respuesta de Hays Travel - Specialist Cruise Centre
Your representative
Your representative, Ella Simmons, was quick to respond with a quote and then answered my questions very promptly, to my satisfaction.

Respuesta de Hays Travel - Specialist Cruise Centre
Tim was very helpful
Tim was very helpful, had answers to all my questions. He was lovely, friendly and made me feel happy that I'd made the right choice for me. The booking process was great planning everything covering all my needs. He had lots of knowledge on the cruise and gave some good tips and advice. Look forward to future correspondence. Would highly recommend his services

Respuesta de Hays Travel - Specialist Cruise Centre
Michelle was absolutely fantastic and…
Michelle was absolutely fantastic and best price !
Thank you x

Respuesta de Hays Travel - Specialist Cruise Centre
Excellent start to finish explained…
Excellent start to finish explained everything.

Respuesta de Hays Travel - Specialist Cruise Centre
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