Hays Travel - St Helens Opiniones 

1105
TrustScore: 5 sobre 5

4,9

10 Church Street, WA10 1BD St Helens, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We were looked after very professionally by Freya in the St Helens Branch of Hays Travel. She took the time to work through our booking with us and printed off our travel documents. We felt very welco... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We always book with hays travel in St Helens or Widnes excellent service competing with any price even ringing holiday complex to make sure i can take my bike outstanding

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service and they found us a great first family holiday deal for next August in Spain. The Lady (Freya) who served is was very helpful and informative. Hopefully be back in soon to book some more... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brilliant service all the ladys in shop were so welcoming and friendly booked my holiday on the spot everything was so easy so so helpful 😀 😊 it was in the st helens store

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 10 Church Street, WA10 1BD, St Helens, Reino Unido

  • 01744 332029

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1105)

120.995 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service

First place i go to when booking a cruise ,easy to do, lovely staff explained everything looked for best prices, cabins ,cruise dates took 40 mins thank u so much again st helens hays travel

13 de febrero de 2026
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Respuesta de Hays Travel - St Helens

Thank you for booking with us and leaving a review on my service. Kirstyne

Valorada con 5 estrellas sobre 5

Booked our 3rd holiday with Hays

Booked our 3rd holiday with Hays, the young lady was friendly and found exactly what we were looking for. Very professional staff.

8 de febrero de 2026
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Respuesta de Hays Travel - St Helens

It was a pleasure to book your next trip. Thanks for coming back to us. Tayla

Valorada con 5 estrellas sobre 5

Rhian was amazing

Rhian was amazing, she listened to what we wanted, spent time finding what we wanted and explained everything to us. Will definitely be using Hays travel again.

5 de febrero de 2026
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Respuesta de Hays Travel - St Helens

Thank you so much for this lovely review! LOVED booking your holiday for you!! You're both going to have the most amazing time in Thailand! - Rhiann :) xx

Valorada con 5 estrellas sobre 5

The agent was very friendly

The agent was very friendly, knowledgeable and helpful.
We had seen the holiday on line and she located the holiday and provided us with all the information we required, making the process easy for us.

30 de enero de 2026
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Respuesta de Hays Travel - St Helens

Thank you so much for this lovely review! I'll make sure to pass this on to Katie for you! - Rhiann :) xx

Valorada con 5 estrellas sobre 5

Japan dream holiday

We was very happy with the service we received!!! Very professional & friendly! kirstyni worked very har to put r holiday together

10 de febrero de 2026
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Respuesta de Hays Travel - St Helens

Thank you so much for this lovely review! I know Kirstyne loved booking your holiday for you!! What an amazing itinerary!! I'll make sure to pass this on to Kirstyne for you, she'll be thrilled! :) - Rhiann xx

Valorada con 2 estrellas sobre 5

Regrettable we will not be going to Hayes travel again. But thankyou anyway

Frayer appeared disinterested in our booking and our questions. I explained what holiday i was interested in and she proceeded to look on the screen. I had to ask if I could sit down at the desk. Frayer brought up a holiday area that we had in mind and proceeded to tell us about it but I had to ask if I could see the screen. Basically I could carry on in this vain. It wasn't until we got home and I looked at the holiday and really the accommodation wasn't what we wanted but by them it was too late. I was not given sufficient information about our accommodation the area and no information at all about the transfer time. I don't know if it was a bad time but I did not feel enthused about this booking

7 de febrero de 2026
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Respuesta de Hays Travel - St Helens

We appreciate you taking the time to share your experience. We're sorry to hear that the service you received did not meet your expectations. I have called you today to discuss but couldn't reach you. I will try again to get hold of you. Thanks so much, Kirstyne

Hays Travel

Valorada con 5 estrellas sobre 5

Rhiann was endlessly patient and…

Rhiann was endlessly patient and helpful both before and during our search for a holiday. She gave costs and flights a number of times to make sure we were in budget and got the destination we wanted. So helpful and always cheerful.

7 de febrero de 2026
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Respuesta de Hays Travel - St Helens

Thank you for your kind words and for booking with us again. I hope you have a wonderful time. Rhiann

Valorada con 5 estrellas sobre 5

Your staff were very helpful

Your staff were very helpful and polite and very knowledgeable we got the holiday we asked for

5 de febrero de 2026
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Respuesta de Hays Travel - St Helens

Thank you so much for this lovely review! I'll make sure to pass this on to Kirstyne for you! - Rhiann :) xx

Valorada con 5 estrellas sobre 5

Great service and very helpful staff.

Very efficient staff who couldn't help enough. We use them each year to book our Jet2 holiday package and we have never been disappointed with them.

5 de febrero de 2026
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Respuesta de Hays Travel - St Helens

Thank you so much for this lovely review! I'll make sure to pass this on to Kirstyne for you :) - Rhiann xx

Valorada con 5 estrellas sobre 5

Great Travel Agency

Dealt with by Ruby. Very polite and helpful. She booked the holiday I wanted without delay. Better than booking online.

5 de febrero de 2026
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Respuesta de Hays Travel - St Helens

Thank you so much for this lovely review! I'll make sure to pass this on to Ruby for you, she'll be thrilled! - Rhiann :) xx

Valorada con 5 estrellas sobre 5

Pleasant friendly approachable staff

Seen a deal in another store but it was to busy ti go in.so went to our local HTravel we were looked after by Ruby, who made a call to the other shop to see if the same deal was still on. We went on to book our holiday. Ruby was very helpful professional and very friendly. Made our experience more enjoyable.
Couldn’t fault our experience

4 de febrero de 2026
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Respuesta de Hays Travel - St Helens

Thank you so much for this lovely review! I'll make sure to pass this on to Ruby for you, she'll be thrilled!! - Rhiann :) xx

Valorada con 5 estrellas sobre 5

The only place we come to book our hols

We come back again to book another holiday using the hays st.helens branch.
An it's very easy to tell you why.
First off it's the very friendless and professional service you get when you come in store.
We have come to know a lot off the staff with the likes of Alison who it's so lovely to see back in the st.helens store along with branch manager Kirstyne , Lucy and the other team members as well we always get a very warm and friendly welcome
There is very special member off staff though that goes way above and beyond in how she deals with us. An has become my favourite one to book my holidays and it's Talya. She is outstanding in her professional and friendly level of service. She has now booked so many of my holidays she just gets what it is what we want from our holidays. She is everything you could want from someone who goes out of her way to make the booking off our holidays seem less. She is so friendly always smiling goes above and beyond in everything she does when we go in. I can't thank her enough now she is a credit to hays and specially the st.helens store.
I can't thank her enough for all that she does. It really is the main reason we keep coming back and will continue to do so.
Tayla and everyone else make you feel more than just another customer.
I can't speak highly enough of her and everyone else
Thank you again for the incredible service from tayla and everyone else in store

1 de febrero de 2026
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Respuesta de Hays Travel - St Helens

Thank you so much for this incredible review!! I'll make sure to pass this on to Tayla for you, she'll be made up! - Rhiann :) xx

Valorada con 5 estrellas sobre 5

Kelsey was great very helpful and

Kelsey was great very helpful and
Very knowledgeable. It was a pleasure to be looked after by her. Thank you
Ķeĺsey. X

26 de enero de 2026
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Respuesta de Hays Travel - St Helens

Thank you so much for this lovely review! I'll make sure to pass this on to Kelsy for you! - Rhiann :) xx

Valorada con 5 estrellas sobre 5

Rihann was very knowledgeable in what…

Rihann was very knowledgeable in what he did. She worked very hard looking for the right deal which she found for us. thank you.

31 de enero de 2026
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Respuesta de Hays Travel - St Helens

Aw thank you so much for this lovely review! Loved booking your holiday for you :) - Rhiann xx

Valorada con 5 estrellas sobre 5

For years now

For years now, Hays Travel has always been my first point of call when booking a cruise. Because of the first class knowledge and professionalism of its staff. Who are always willing to go the extra mile to ensure that everything has been arranged and prepared, to make sure things go as smooth as possible, Yesterday, had the same high standard, which i thoroughly value and appreciate.

30 de enero de 2026
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Respuesta de Hays Travel - St Helens

Thank you so much for this lovely review! I'll make sure to pass this on to Tayla for you, she'll be thrilled :) - Rhiann xx

Valorada con 5 estrellas sobre 5

Another successful booking experience

Another successful booking experience. Much better than booking online. Lucy was knowledgeable and professional and made it a pleasurable experience. Thank you once again!

30 de enero de 2026
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Respuesta de Hays Travel - St Helens

Thank you so much for this lovely review! I'll make sure to pass this on to Lucy for you - Rhiann :) xx

Valorada con 5 estrellas sobre 5

Staff very helpful

Staff very helpful , and friendly , Lucy booked our holiday lovely person

29 de enero de 2026
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Respuesta de Hays Travel - St Helens

Thanks for booking with us again, I hope you have a lovely time. Lucy

Valorada con 5 estrellas sobre 5

Very good from Tayler..

28 de enero de 2026
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Respuesta de Hays Travel - St Helens

Thank you so much for this lovely review! I'll make sure to pass this on to Tayla for you, she'll be thrilled! - Rhiann :) xx

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