Hays Travel - Stowmarket Opiniones 

770
TrustScore: 5 sobre 5

4,9

2 Wilkes Way, IP14 1DE Stowmarket, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Tom from stowmarket was amazing sorting our 2027 cruise out for us very professional in his personal &telephone manner. Nothing was to much trouble , he sorted us out well. He deserves to go far

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent customer service from Tom, our travel advisor. He took time too listen to the type of holiday we wanted, and advised on different options for our planned cruise to Norway. We didn't feel rus... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service and knowledge Tom explained everything clearly and made suggestions that would make our holiday choice better. He even made suggestions for our next holiday

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We saw Tom at Stowmarket and he was very knowledgeable, thorough and very helpful and it was a pleasure meeting him and knowing that our cruise we booked will be great. Thank you Tom

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 2 Wilkes Way, IP14 1DE, Stowmarket, Reino Unido

  • 01449798150

4,9

Excelente

TrustScore: 5 sobre 5

770 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(770)

125.952 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Cruise booking with Tom Stowmarket and he was…

We saw Tom at Stowmarket and he was very knowledgeable, thorough and very helpful and it was a pleasure meeting him and knowing that our cruise we booked will be great. Thank you Tom

27 de agosto de 2026
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Respuesta de Hays Travel - Stowmarket

Thank you Katrina for your 5* review and appreciate your lovely feedback. It was our pleasure to secure this cruise for you both and look forward to hearing all about it!

Best regards,
Tom

Valorada con 5 estrellas sobre 5

Tom from stowmarket was amazing sorting…

Tom from stowmarket was amazing sorting our 2027 cruise out for us very professional in his personal &telephone manner. Nothing was to much trouble , he sorted us out well. He deserves to go far

25 de agosto de 2026
Logotipo de Hays Travel - Stowmarket

Respuesta de Hays Travel - Stowmarket

Thank you so much Heather for your lovely 5-star review! It was our pleasure in securing this exciting cruise for you and always great to see you. We hope you have the best time away.

Best regards,
Tom

Valorada con 5 estrellas sobre 5

Great service and knowledge

Great service and knowledge

Tom explained everything clearly and made suggestions that would make our holiday choice better. He even made suggestions for our next holiday

26 de agosto de 2026
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Respuesta de Hays Travel - Stowmarket

Thank you Diana for your 5* review and lovely words. It was my pleasure in securing this special trip for you and look forward to hearing all about it on your return!

Kind regards,
Tom

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service staff wonderful especially Lucy

24 de agosto de 2026
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Respuesta de Hays Travel - Stowmarket

Thank you for taking the time to leave your review, we're so pleased you enjoyed your time in-store.

We look forward to seeing you again!

Kind regards,
Emily

Valorada con 5 estrellas sobre 5

Great customer service but bare with them they are super busy

Amazing customer service and sat with us for as long as it needed to be

17 de agosto de 2026
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Respuesta de Hays Travel - Stowmarket

Thank you for taking the time to leave Gina this 5* review. I'm so pleased you had such a positive experience and I hope you have a lovely holiday. Regards, Netty :)

Valorada con 5 estrellas sobre 5

Excellent customer service.

Excellent customer service from Tom, our travel advisor. He took time too listen to the type of holiday we wanted, and advised on different options for our planned cruise to Norway. We didn't feel rushed or pressured into making any decisions.

22 de agosto de 2026
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Respuesta de Hays Travel - Stowmarket

Thank you Lindsey for your 5* review. We are glad that you had a lovely experience in store and was my pleasure in securing this exciting cruise for you both. We know you will have the most amazing trip!
-Tom :)

Valorada con 5 estrellas sobre 5

A great holiday awaits 😊

Firstly the manager found us a better holiday that includes everything we needed & when it came to booking it the assistant manager did the booking for us & made sure we had everything we needed. We go straight to them future as they definitely got it right for us. Thank you

13 de agosto de 2026
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Respuesta de Hays Travel - Stowmarket

Thank you for taking the time to leave me a 5* review. It was a pleasure to help you book your holiday. Regards, Netty :)

Valorada con 5 estrellas sobre 5

Super helpful staff

Gina, Tom and Netty were super helpful with our holiday booking for next year!

16 de agosto de 2026
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Respuesta de Hays Travel - Stowmarket

Thank you for taking the time to leave a review. We all hope you have a lovely holiday! Regards

Valorada con 5 estrellas sobre 5

Excellent service

Nothing was too much trouble for Tom when I wanted to book a short break in 4 days time. He was his usual friendly knowledgeable self and in no time found me just I was looking for in flights accommodation and ordering currency.

16 de agosto de 2026
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Respuesta de Hays Travel - Stowmarket

Thank you for taking the time to leave me a 5* review. I hope you have an enjoyable holiday. Regards, Tom :)

Valorada con 5 estrellas sobre 5

Good honest Information

Good honest Information. Made sure holiday we booked was exactly what we wanted. Assistant (Netty) was knowledgeable & helpful.

15 de agosto de 2026
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Respuesta de Hays Travel - Stowmarket

Thank you for taking the time to leave me a 5* review. I hope you have an enjoyable holiday. Regards, Netty :)

Valorada con 5 estrellas sobre 5

Had a great experience booking our…

Had a great experience booking our holiday very helpful and nothing was to much trouble even after we had to change our plans and dates very friendly as always and helped with everything we needed . Advised us about flights and was always smiling and so friendly xx great agent thankyou Netty

16 de agosto de 2026
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Respuesta de Hays Travel - Stowmarket

Thank you for taking the time to leave me this lovely 5* review. I hope you have an enjoyable holiday. Regards, Netty :)

Valorada con 5 estrellas sobre 5

Happy from Stowmarket.

As always great advice on choosing your options .great friendly smiles makes for a very good experience.THANK YOU TO ALL THE WONDERFUL STAFF AT HAYS STOWMARKET.

15 de agosto de 2026
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Respuesta de Hays Travel - Stowmarket

Thank you so much for your lovely review, The team agree its always a pleasure looking after your holidays for you instore!

Kind Regards
Gina- Travel Consultant

Valorada con 5 estrellas sobre 5

Always very helpful and friendly it’s…

Always very helpful and friendly it’s why we keep going back

15 de agosto de 2026
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Respuesta de Hays Travel - Stowmarket

Thank you for taking the time to leave me a review. It's always a pleasure to book your holidays. Regards, Netty :)

Valorada con 5 estrellas sobre 5

Cyprus Holiday

Netty was very helpful as always and takes her time to go through the details of our holiday booking.

7 de agosto de 2026
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Respuesta de Hays Travel - Stowmarket

Thanks so much for your lovely review, Netty is an absolute gem and will always go above and beyond for customers.

I will be sure to pass this on to Netty for you!

Kind Regards
Gina- Travel Consultant

Valorada con 5 estrellas sobre 5

We haven’t used a travel agent before…

We haven’t used a travel agent before and so didn’t know what to expect.
We dealt with Tom to book our Italian rail trip that incorporates Rome, Florence, Pisa and Venice amongst others.
Tom, was excellent when going through the itinerary, hotels and travel arrangements. He talked at length with the company who organises the holiday to ensure quality of hotels, first class travel included and which meals were included.
Clearly we haven’t yet been on this trip but we feel very assured that all will go smoothly after dealing with Tom and his attention to detail as well as his invaluable knowledge of the regions we are visiting.
Overall we highly recommend Hays Travel especially Tom who as said was excellent.

13 de agosto de 2026
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Respuesta de Hays Travel - Stowmarket

Thank you John and Nancy for your 5* review and lovely feedback from your experience in-store. We appreciate your kind words and know you will have the best time away!

Kind regards,
Tom

Valorada con 5 estrellas sobre 5

Great service…

Great service with patience and I like booking a holiday face to face and then receive paper confirmation!

7 de agosto de 2026
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Respuesta de Hays Travel - Stowmarket

Thanks so much for your lovely review, I will be sure to pass this on to Lucy for you!

Kind Regards
Gina

Valorada con 5 estrellas sobre 5

The staff are always helpful and…

The staff are always helpful and informative, and it is never too much bother for them however long the booking takes. Have been using Hays Travel in Stowmarket for some time now and they always remember you.

11 de agosto de 2026
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Respuesta de Hays Travel - Stowmarket

It was great to see you again and thank you for your 5* review!

We look forward to seeing you again in the future.
Kind regards,
Emily

Valorada con 5 estrellas sobre 5

Jeanette was very patient listened to…

Jeanette was very patient listened to what we wanted and helped us find exactly that for our honeymoon.

11 de agosto de 2026
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Respuesta de Hays Travel - Stowmarket

Thank you for your kind 5* review - it was lovely to meet you both and I'm sure you'll have a special honeymoon!

We look forward to seeing you again in the future.

Regards, Netty

Valorada con 5 estrellas sobre 5

Great service and efficient

Great service and efficient

10 de agosto de 2026
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Respuesta de Hays Travel - Stowmarket

Thank you so much for taking the time to leave your review! We look forward to seeing you again in the future!

Kind regards,
Emily

Valorada con 5 estrellas sobre 5

Searching for a special occasion

On Sunday 9th August, we were welcomed into the Hays store by Tom who was friendly and welcoming and made us feel at ease straight away.

Tom listened to our wants and needs for a holiday. With some collaboration from Netty, Toms lovely colleague, we were shown the perfect destination for our 30th wedding anniversary next year.

We left feeling listened too and very pleased with our choice of holiday, thank you Tom and Netty, you made it seem so easy.

9 de agosto de 2026
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Respuesta de Hays Travel - Stowmarket

This review has been a pleasure to read - thank you for taking the time to send your review to us. It's great to read you had a 5* experience and we look forward to seeing you again in the future.

Kind regards,
Tom & Netty

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