Mandy the Store Manager at Sutton, Surrey branch was super helpful again. Her knowledge of the destination was second to none. We appreciated the time and effort she took to run through bits and bob... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Mandy the Store Manager at Sutton, Surrey branch was super helpful again. Her knowledge of the destination was second to none. We appreciated the time and effort she took to run through bits and bob... Ver más
La empresa ha respondido
Excellent service. Karen was so friendly, nothing was too much trouble. Searched different hotels. She gave information on the the greek island that I was interested in from her own experiences. I wa... Ver más
La empresa ha respondido
Dean was very helpful with my booking sorted everything out. As an older person he treated with respect.
Once again Holly was amazing at helping us find the right holiday. She always goes far and beyond for her customers. She’s highly recommended by us!
La empresa ha respondido
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
182 High Street, SM1 1NL, Sutton, England, Reino Unido
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Dean was very helpful with my booking sorted everything out. As an older person he treated with respect.

Respuesta de Hays Travel - Sutton
Having had an excellent experience booking long haul flights last June at Hays in Kingswood, Bristol I chose Hays in Sutton with no hesitation. I had my choice of dates, airline choice and destination ready and so the initial plan and quote was quickly provided by a friendly member of staff who printed the details for me to refer to as I needed to check timings with another family member.
However there was a problem as I didn't receive any follow-up email. I phoned the shop the next day and spoke to another staff member who checked my email details and discovered an error. When she had corrected my email address this staff member successfully emailed an updated quote and guided me through the payment process. She then provided a printed copy for me to collect the same day and explained about any further options associated with my flights.
I am satisfied my travel plans are in safe hands and further assistance will be easy to access if and when required.

Respuesta de Hays Travel - Sutton
Mandy in Sutton is so patient, efficient and helpful. And lovely and smiley too.

Respuesta de Hays Travel - Sutton

Respuesta de Hays Travel - Sutton
The service from the staff was very good, and also the package

Respuesta de Hays Travel - Sutton
Caitlin was very helpful and took the time to explain our options. All the staff were friendly and professional. The place had a nice atmosphere, which was inviting.

Respuesta de Hays Travel - Sutton
Once again Holly was amazing at helping us find the right holiday. She always goes far and beyond for her customers. She’s highly recommended by us!

Respuesta de Hays Travel - Sutton
Mandy was extremely helpful with helping us choose our dream holiday. We were delighted with the service.

Respuesta de Hays Travel - Sutton

Respuesta de Hays Travel - Sutton
Holly was fantastic
Made the booking process so easy
Will book all my future holiday with her.

Respuesta de Hays Travel - Sutton
Many thanks to Mandy. Actually 10 out of 10
Thank you for being so patient
Helpful. Knowledgeable.

Respuesta de Hays Travel - Sutton
Excellent service. Karen was so friendly, nothing was too much trouble. Searched different hotels. She gave information on the the greek island that I was interested in from her own experiences.
I was happy to book a holiday with Hays Travel.

Respuesta de Hays Travel - Sutton

Respuesta de Hays Travel - Sutton
The representatives in the Sutton office were very welcoming and helpful. (Mandy and Dean) Thus far our experience has been positive.

Respuesta de Hays Travel - Sutton
So very helpful and went out of her way to get us the best possible deal on our holiday

Respuesta de Hays Travel - Sutton

Respuesta de Hays Travel - Sutton

Respuesta de Hays Travel - Sutton
Very professional, not rushed , all our requirements were meet and we booked a holiday there and then. We have used Hays Travel many times and never been disappointed, the staff in Sutton are very friendly and we all had a laugh they even recommended us a good cafe to have a breakfast !

Respuesta de Hays Travel - Sutton
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.