Hays Travel - Swanage Opiniones 

420
TrustScore: 5 sobre 5

4,8

21 Station Road, BH19 1AB Swanage, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

There are only 2 staff at the branch but they are helpful, prepared to recommend holidays and tour operators to suit your travel ideas and never made me feel that I was rushed or forced into making a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have gone into the Swanage Hays Travel several times & booked holidays through them & every time you go into there you are always greeted so nicely & friendly. I am usually seen by Kevin who is so... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Leo in your Swanage branch was knowlegable, friendly and very helpful. We are in our 70's and not flown for a long time, but he sorted the holiday , tickets and boarding passes for us and made it all... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Kevin and staff at Swanage Hays gave us all the help they could - dealing with necessary flights to visit a close relative who was dying. Thank you, Kevin

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

420 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(420)

119.160 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We had two ideas where we wanted to…

We had two ideas where we wanted to spend our holiday and to be able to fly from Bournemouth airport.
Within less than an hour the travel agent had “signed sealed and delivered” the holiday we wanted in the required time frame.
Once again Hays have done an excellent job. Thank you

24 de mayo de 2026
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Respuesta de Hays Travel - Swanage

Hi Gordon, Thanks for your lovely review and lovely to see you going. All the best to you both. Best regards and appreciated Kevin

Valorada con 5 estrellas sobre 5

Excellent tailored service which is…

Excellent tailored service which is very much appreciated. Many thanks to Kevin and his team!

20 de mayo de 2026
Logotipo de Hays Travel - Swanage

Respuesta de Hays Travel - Swanage

Hi Mark, Thank you for the lovely review and Importantly Thank you for your Booking. See you soon. Cheers Kevin

Valorada con 5 estrellas sobre 5

Always helpful

Kevin has always been very helpful and knowledgeable about all the Holiday Questions i have asked him, always book with Kevin and Hays Travel, if I have any questions or queries he is always happy to help!

12 de mayo de 2026
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Respuesta de Hays Travel - Swanage

Hi Maria, Thank you for a lovely review, that is really appreciated and very kind. See you soon Kevin

Valorada con 5 estrellas sobre 5

Love Leo

Love Leo
Such a star always very helpful and friendly
Nothing a problem he’s got a lovely smile
Will go to Leo to book all our holidays
😎🌞does a super trooper job 😀😀
Bev & Dean

12 de mayo de 2026
Logotipo de Hays Travel - Swanage

Respuesta de Hays Travel - Swanage

Hi Bev & Dean, Thanks for your review! Much appreciated. Hope to see you both again soon!

Valorada con 5 estrellas sobre 5

ravo

very helpfull staff

3 de mayo de 2026
Logotipo de Hays Travel - Swanage

Respuesta de Hays Travel - Swanage

Good Afternoon to you, hoping you all good, thank you for the lovely review. Kevin

Valorada con 5 estrellas sobre 5

Wanted a few days away so went to see…

Wanted a few days away so went to see Kevin In the Swanage branch he is always so helpful and he found us the perfect break. Amazing as always thank you Kevin.

10 de mayo de 2026
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Respuesta de Hays Travel - Swanage

Good Afternoon to you, you are very welcome, thank you very much for a lovely review, that's very kind and really appreciated. Best Kevin

Valorada con 5 estrellas sobre 5

Kevin took time to go through the…

Kevin took time to go through the various options and found a suitable cabin.

6 de mayo de 2026
Logotipo de Hays Travel - Swanage

Respuesta de Hays Travel - Swanage

Good Afternoon to you, Thank you very much for the lovely review, that is really appreciated and very kind of you.

All the very best

Kevin

Valorada con 5 estrellas sobre 5

Excellent friendly service

Excellent friendly service. Always willing to help and go the extra mile.

18 de abril de 2026
Logotipo de Hays Travel - Swanage

Respuesta de Hays Travel - Swanage

Good evening to you, Thank you for the lovely review, really appreciated and very kind of you. You are always welcome ! Kevin

Valorada con 5 estrellas sobre 5

great local branch

Simple and easy with staff we trust

5 de abril de 2026
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Respuesta de Hays Travel - Swanage

Hi Brian, You are welcome as always, a pleasure looking after you. Thank you for Booking !! Really appreciated Best Kevin

Valorada con 5 estrellas sobre 5

Helpful staff

26 de marzo de 2026
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Respuesta de Hays Travel - Swanage

Good Morning to you, thank you very much for the review, really appreciated and very kind. Best Kevin

Valorada con 5 estrellas sobre 5

Kevin and his team were amazing and…

Kevin and his team were amazing and very patient with me. They found the cruise I wanted for my 40th and I would recommend booking any holiday with them.

28 de marzo de 2026
Opinión espontánea
Logotipo de Hays Travel - Swanage

Respuesta de Hays Travel - Swanage

Good Morning to you, thank you very much, we both really appreciate your comments as very kind, always a pleasure to look after you. Thank you again. Best regards Kevin and Leo

Valorada con 1 estrellas sobre 5

Appalling service

Appalling service, no help or offer of help finding an alternative holiday. Didn’t ask my name, offer me a seat just a 30 second conversation telling me how they couldn’t compete with Tui. I won’t be surprised if they shut down soon. I will not be returning.

16 de marzo de 2026
Opinión espontánea
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Respuesta de Hays Travel - Swanage

Good Afternoon Tim, I am sorry that you felt our service was not satisfactory, I would like to take the opportunity to have a conversation with you, if you would like to email me privately with a contact telephone number, I would like to give you a telephone call.
Kevin.sansom@hays-travel.co.uk
and or TEL 01929 423771

Kind regards

Kevin

Valorada con 5 estrellas sobre 5

All good- very helpful

All good- very helpful

8 de marzo de 2026
Logotipo de Hays Travel - Swanage

Respuesta de Hays Travel - Swanage

Hi Kathryn, Thank you for the review, really appreciated !! Best wishes Kevin

Valorada con 5 estrellas sobre 5

Great service

Found what we needed and arranged it quickly. Very happy.

28 de febrero de 2026
Logotipo de Hays Travel - Swanage

Respuesta de Hays Travel - Swanage

Good Afternoon John, Thank you very much for a lovely review, that's really appreciated and very kind of you. Thank you again. Best Kevin

Valorada con 5 estrellas sobre 5

Great Service

Very attentive and proactive. Dealt with our queries. All good

27 de febrero de 2026
Logotipo de Hays Travel - Swanage

Respuesta de Hays Travel - Swanage

Good Afternoon to you, thank you very much , Leo really appreciates that as very kind. Best regards Kevin

Valorada con 5 estrellas sobre 5

Kevin spent a lot of time looking and…

Kevin spent a lot of time looking and planning and confirming all necessary details. No question was dismissed as impossible to find an answer to - and he did!

17 de febrero de 2026
Logotipo de Hays Travel - Swanage

Respuesta de Hays Travel - Swanage

Good Afternoon to you, thank you very much for a lovely review, that is really appreciated and very kind of you. You are welcome. Best regards Kevin.

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