Hays Travel - Swansea Opiniones 

599
TrustScore: 5 sobre 5

4,9

20a Whitewalls, SA1 3AA Swansea, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have dealt with Caroline a few times for our holidays and nothing is too much trouble no matter how many emails and changes I give her. She is a pleasure to deal with and an asset to Hays Travel.... Ver más

Valorada con 5 estrellas sobre 5

Always use Hays Travel Swansea Branch when booking a holiday.The staff are always friendly polite and very knowledgeable.Corinne is the advisor I like to go to and I couldn’t book a holiday without he... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is the second cruise holiday I’ve booked with Hays and won’t be the last. They are totally professional, extremely knowledgeable and helpful. I went into the store with a cruise holiday in mind b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Exceptional service from the staff, a really friendly and helpful team and nothing is too much trouble. Have booked several holidays with them and would recommend them highly.

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 20a Whitewalls, SA1 3AA, Swansea, Reino Unido

  • 01792823741

4,9

Excelente

TrustScore: 5 sobre 5

599 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(599)

122.494 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We have dealt with Caroline a few times…

We have dealt with Caroline a few times for our holidays and nothing is too much trouble no matter how many emails and changes I give her. She is a pleasure to deal with and an asset to Hays Travel. It is nice to deal with someone that believes in good customer service as you don’t find that in many places anymore.

4 de agosto de 2026
Valorada con 5 estrellas sobre 5

ALWAYS A VERY WARM WELCOME GIVING GOOD…

ALWAYS A VERY WARM WELCOME GIVING GOOD ADVICE, EFFICIENT AND ACCURATE INFORMATION.

4 de agosto de 2026
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Respuesta de Hays Travel - Swansea

Thank you Mr Brown for a lovely review. I hope you enjoyed your cruise and will see you both soon. Caroline

Valorada con 5 estrellas sobre 5

Always use Hays Travel Swansea Branch…

Always use Hays Travel Swansea Branch when booking a holiday.The staff are always friendly polite and very knowledgeable.Corinne is the advisor I like to go to and I couldn’t book a holiday without her knowledge and hep she is absolutely amazing. Well done Hays Travel it’s a pleasure to book holidays with you.

4 de agosto de 2026
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Respuesta de Hays Travel - Swansea

Thank you for your continued loyalty in booking your holidays with me and the store. Always a pleasure to see you. Corinne

Valorada con 5 estrellas sobre 5

Excellent and professional service

Excellent, professional service from Caroline at Hays Swansea. She took time to find the holiday we required, flights and hotels.

4 de agosto de 2026
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Respuesta de Hays Travel - Swansea

Thank you both for my lovely review. It was a pleasure to put your multi city break together to suit your needs and hope you have a lovely time. I can't wait to hear about it all. Caroline

Valorada con 5 estrellas sobre 5

Nothing was too much trouble

Corinne in Swansea made us feel at ease and was really helpful. She found us a great deal and nothing was too much trouble.

4 de agosto de 2026
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Respuesta de Hays Travel - Swansea

Thank you for taking the time to write a lovely review, Corinne

Valorada con 5 estrellas sobre 5

Exceptional service from the staff

Exceptional service from the staff, a really friendly and helpful team and nothing is too much trouble.
Have booked several holidays with them and would recommend them highly.

5 de agosto de 2026
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Respuesta de Hays Travel - Swansea

Thank you Alison for booking such a fab tour with us. All of the team can't wait to hear about your adventures. Corinne

Valorada con 5 estrellas sobre 5

Great travel consultant

Courtney was lovely she listend and was very patient.I would definatly as for her again in the swansea shop.I tryed to book my flights on the phone but im not very savvy on stuff like that she was great

2 de agosto de 2026
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Respuesta de Hays Travel - Swansea

Aw what a lovely review. Thank you for writing such kind words. We do your best to help. Courtney

Valorada con 5 estrellas sobre 5

Busy staff, but great service

Had a wait for the two very busy staff, but once I sat down, the service was fantastic!

The follow up service by email and use of App continued the efficient service. Thank you.

30 de julio de 2026
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Respuesta de Hays Travel - Swansea

Thank you for your patience in waiting for us and booking your holiday. I hope you have an amazing time in Gran Canaria. Courtney

Valorada con 5 estrellas sobre 5

Excellent friendly service

Excellent friendly service
Caroline was very helpful

21 de julio de 2026
Logotipo de Hays Travel - Swansea

Respuesta de Hays Travel - Swansea

Thank you for booking the amazing cruise with me. I can't wait to hear all about it. Caroline

Valorada con 5 estrellas sobre 5

Expertise on next cruise

Experience, knowledge and patience in deciding upon the most suitable cruise for us, well done Corinne

28 de julio de 2026
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Respuesta de Hays Travel - Swansea

Thank you as always Phil for taking the time to write a review and booking another cruise. Corinne

Valorada con 5 estrellas sobre 5

This is the second cruise holiday I’ve…

This is the second cruise holiday I’ve booked with Hays and won’t be the last. They are totally professional, extremely knowledgeable and helpful. I went into the store with a cruise holiday in mind but booked a much better cruise after help from the TA Corinne. Wouldn’t hesitate to recommend them.

28 de julio de 2026
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Respuesta de Hays Travel - Swansea

Thank you for such an amazing review and continuing to book your cruises with us. Corinne

Valorada con 5 estrellas sobre 5

Caroline was very helpful in finding a…

Caroline was very helpful in finding a holiday that suited us. She was knowledgeable about all aspects of the hotels , destinations, flying and car parking.

25 de julio de 2026
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Respuesta de Hays Travel - Swansea

Thank you for taking the time to write such a lovely review and for booking your holiday with me. Caroline

Valorada con 5 estrellas sobre 5

Great service nothing to much trouble…

Great service nothing to much trouble staff very friendly and helpful couldn't wish for better service 👍

23 de julio de 2026
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Respuesta de Hays Travel - Swansea

Thank you for booking your trip with me and the store again. I hope you have a lovely time with your brother. Caroline

Valorada con 5 estrellas sobre 5

Holidays made easy

Really impressed with the kind a nd helpful service we received there. I would definitely recomme nd Hays Travel to everyone.

16 de julio de 2026
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Respuesta de Hays Travel - Swansea

Thank you for the lovely recommendation. Corinne

Valorada con 5 estrellas sobre 5

The person that delt with us was so…

The person that delt with us was so helpful and explained everything clearly

9 de julio de 2026
Logotipo de Hays Travel - Swansea

Respuesta de Hays Travel - Swansea

Thank you for taking the time to write a lovely review and for booking with me. Caroline

Valorada con 5 estrellas sobre 5

Nice experience without any hard sell…

Nice experience without any hard sell very experienced person who we dealt with
Knowing everything will be sorted on time and without any hassle just gives us peace of mind

11 de julio de 2026
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Respuesta de Hays Travel - Swansea

Thank you Leslie for a lovely review and for booking another cruise with us. Caroline

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