As usual all the staff were helpful. Nirali who took the booking was are great as ever. Going to see her soon regarding holidays in early January 2027.
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Have used Syston branch for many years now and always feel confident that Im going get a fabulous service. All the staff in there are really friendly and very helpful, especially Janice. She has a wea... Ver más
La empresa ha respondido
Advisor was very friendly and informative. Gave lots of helpful advice and did all the admin to save us a job and feel reassured that all had been completed. Would definitely use again !
La empresa ha respondido
Greeted with a smile and asked how can we help you. Employing a professional and knowledgeable person who made you feel comfortable and able to answer any questions we had. Kirsty was very patient wi... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
1288a Melton Road, LE7 2HD, Syston, Reino Unido
- 01164125878
4,9
Excelente
669 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Friendly member of staff gave clear…
Friendly member of staff gave clear options available for our choice of hotel and placed the booking when I returned Very professional service.
31 de julio de 2026
Respuesta de Hays Travel - Syston
Martin,
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such a professional and helpful service, making your booking experience a positive one.
Kind Regards
Hays Travel Syston
Booking a holiday in Lanzarote
Kirsty made the whole experience very pleasant. She was courteous and understanding regarding our online anxieties (both senior citizens). Everything was made clear and we felt confident and reassured. We'll definitely go back.
30 de julio de 2026
Respuesta de Hays Travel - Syston
Michael Setterfield,
Thank you for your wonderful feedback! We are so pleased to hear I provided you with such a pleasant and reassuring experience. We appreciate your kind words and look forward to welcoming you back.
Kirsty, Branch Manager
Excellent service once again
Excellent service once again! We always use Jill at Hays Travel Syston, she is so helpful and knowledgeable. Thank you very much 😃
28 de julio de 2026
Respuesta de Hays Travel - Syston
Thankyou for your kind review, it's always a pleasure booking your holidays :) - Jill
As usual the staff are friendly and…
As usual the staff are friendly and very knowledgeable and respectful. Brilliant all round
28 de julio de 2026
Respuesta de Hays Travel - Syston
Alison Brown,
Thank you so much for your wonderful feedback! We are delighted to hear that you found our team to be friendly, knowledgeable, and respectful. We always strive to provide excellent customer service.
Kind Regards
Hays Travel Syston
Excellent team booked the holiday with…
Excellent team booked the holiday with all the details airplane seat and car parking all done lots of advice and guidance sorted. Well done Hays
24 de julio de 2026
Respuesta de Hays Travel - Syston
Thank you so much for your lovely review Mr Matthews! I appreciate the time taken to leave lovely comments :) - Khushali
Respuesta de Hays Travel - Syston
Thank you so much Leeann! It was a pleasure booking you and the ladies for your next trip :) -Khushali x
Very helpful
Very helpful, got the best possible price. We have 2 holidays booked this year.
14 de julio de 2026
Respuesta de Hays Travel - Syston
Thank you so much for your lovely comments, its always a pleasure booking your holidays :)
Very helpful and informative ,nothing…
Very helpful and informative ,nothing to much to trouble
19 de julio de 2026
Respuesta de Hays Travel - Syston
Thank you for your lovely feedback, it was a pleasure helping and booking your holiday :) - Kirsty and Nirali
Excellent friendly service
Excellent friendly service . Very helpful and informative. Service was excellent booking process straightforward and well organised
19 de julio de 2026
Respuesta de Hays Travel - Syston
Thank you so much for your lovely feedback, it was a pleasure booking your holiday for you - Khushali
Very friendly service
Very friendly service. Kirsty is a very intelligent and extremely experienced person. She found our holiday which we dreamt of. We will go and book our holidays with kirsty in future aswell. Very satisfied.
18 de julio de 2026
Respuesta de Hays Travel - Syston
Thank you so much for your dedicated review - It's always a pleasure seeing you both in store and thank you for your lovely comments - Kirsty BM
Respuesta de Hays Travel - Syston
Jennifer,
Thank you for your wonderful feedback! We are so pleased to hear that you feel recognised and valued when you visit us.
Kind Regards
Hays Travel Syston
Respuesta de Hays Travel - Syston
Joanne,
Always a pleasure booking your holidays :) You are so welcome.
Kirsty :)
They made me feel so welcome & we’re…
They made me feel so welcome & we’re very helpful even had a cuppa with them thanks defo use them again
11 de julio de 2026
Respuesta de Hays Travel - Syston
Thank you for your lovely feedback, it was a pleasure booking your holiday - Nirali :)
Hays Syston have fantastic staff they…
Hays Syston have fantastic staff they are all brilliant at what they do. Every time we go in to book they always get us the best deal and look after us this is why we always go back time after time. Always cheerful and we have a great laugh cannot recommend them enough . Booking and finding our perfect holiday is always a breeze here.
14 de julio de 2026
Respuesta de Hays Travel - Syston
Thank you so much for your lovely feedback, its always a pleasure booking your holidays for you :) - Nirali
Respuesta de Hays Travel - Syston
Thank you so much for your lovely feedback, it was a pleasure booking your holiday - Khushali
Emily was absolutely fantastic from…
Emily was absolutely fantastic from start to finish she was friendly knowledgeable and helpful and made everything feel straightforward
12 de julio de 2026
Respuesta de Hays Travel - Syston
Thankyou for your kind review, it was a pleasure booking your holiday :) - Emily
Holibobs
The experience was great
Nirali was extremely efficient and informative
Thanks
10 de julio de 2026
Respuesta de Hays Travel - Syston
Thank you so much for your lovely feedback, it was a pleasure booking your holiday :) - Nirali
Service with a smile
Greeted with a smile and asked how can we help you. Employing a professional and knowledgeable person who made you feel comfortable and able to answer any questions we had. Kirsty was very patient with us and helped us fined what we were looking for.
She also suggested options for us on future travel.
3 de julio de 2026
Respuesta de Hays Travel - Syston
Thank you so much for your kind review! It was wonderful meeting you both and I am happy you have got a holiday to look forward too over Christmas! I have popped your Confirmations in the post today for you :) Kirsty, Branch Manager
Respuesta de Hays Travel - Syston
Thank you so much for your review Mr Cripps! - Kirsty BM :)
Holiday 2027
Excellent service.Whole process was easy.Janice was very helpful and patient
30 de junio de 2026
Respuesta de Hays Travel - Syston
Hi Mark, Thank you so much for your kind words - Janice :)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.