The lady who dealt with our enquiry was very polite, respectful and very knowledgeable. Chantel was very helpful going above and beyond to ensure that we got the cruise we wanted. Chantel is a massive... Ver más
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The lady who dealt with our enquiry was very polite, respectful and very knowledgeable. Chantel was very helpful going above and beyond to ensure that we got the cruise we wanted. Chantel is a massive... Ver más
La empresa ha respondido
Lauren at Teesside park branch was so patient. I had to book my holiday for only 8 days notice. There was hardly anything my specifications left so she looked in 4 different countries then the resorts... Ver más
We book our holidays through Julie every year.. She's goes above and beyond to make sure we get a great experience booking our holiday and what we want out of a holiday.. she also explained the tr... Ver más
La empresa ha respondido
Our experience was amazing!! Michelle was the one sorting our holidays out and she was the best! She was so insightful and such a lovely, chatty and patient person as we were there for at least 3/4 ho... Ver más
La empresa ha respondido
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Unit 8c Teeside Retail Park, TS17 7BW, Teesside, Reino Unido
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I can’t recommend Connor from Hays Teesside park enough. From start to finish, he made booking our family holiday completely stress free, he was friendly, professional and incredibly knowledgeable.
He found us a holiday that suited exactly what we were looking for and kept us informed every step of the way. Even called to check in after to remind us prices would change etc. Nothing was too much trouble, excellent customer service!
It was reassuring to have someone who genuinely cared about making sure everything was correct. I wouldn’t think twice to book with him/ Hays again and would definitely recommend to friends and family. Thank you… 10/10 service.

Respuesta de Hays Travel - Teesside Park
We always book with Lauren shes amazing ,goes above and beyond to find us the best hol.her knowledge is outstanding, shes a great asset to hays at teesside park 5*

Respuesta de Hays Travel - Teesside Park
Olivia, should be your poster girl, greeting was warm and friendly I was offered a coffee while explaining what sort of holiday I wanted. Olivia absolutely nailed it perfect holiday good price and she arranged the flight times to get the most out of my holiday. Everything was explained in detail nothing was too much trouble. I usually book online but after my experience with Olivia and Hays I will always come back for future holidays. I was so impressed I have been telling friends and family of the fantastic service and how well Olivia promoted the Hays brand.

Respuesta de Hays Travel - Teesside Park
We found the staff very courteous and helpful asked if we wanted a coffee and went through all paperwork efficiently. We dealt with Tracey and found her very polite and helpful.

Respuesta de Hays Travel - Teesside Park
The lady was very helpful.
She found the right location, hotel and price that we wanted.

Respuesta de Hays Travel - Teesside Park
Chantel is always happy to help with our enquires that’s why we always go back when we want to book another holiday

Respuesta de Hays Travel - Teesside Park
Expertly dealt with a potential holiday enquiry explaining all the alternatives

Respuesta de Hays Travel - Teesside Park
Adam was amazing, he helped from us going into the store at Teesside Park, to finishing the booking via email and over the phone, he understood our requirements and went through our options.

Respuesta de Hays Travel - Teesside Park
Julie delforno was absolutely brilliant she found us a great holiday it was a pleasure speaking with her and how professional she is xx

Respuesta de Hays Travel - Teesside Park
Fab travel agent Connor at Teesside park. Very helpful and knew what we wanted

Respuesta de Hays Travel - Teesside Park
Staff member who arranged holiday had excellent nature and was very proffesional

Respuesta de Hays Travel - Teesside Park
Sarah, the sales person gave us excellent service. Very attentive and wasn't rushed.

Respuesta de Hays Travel - Teesside Park
Libby and the Team at Teesside Park were fantastic as usual. Evie was so knowledgeable and helpful and nothing was too much. We went in to finalise a holiday for this year and ended up booking our first cruise. Thank you for making the visit so effortless.

Respuesta de Hays Travel - Teesside Park
The costumer services was brilliant, we were explained everything in detail before booking and the made the experience of booking a holiday was made easy

Respuesta de Hays Travel - Teesside Park
Great communication and helpful making me decide to book the holiday very well presented and professional

Respuesta de Hays Travel - Teesside Park
We always book with Hayes and are always happy with the service

Respuesta de Hays Travel - Teesside Park
The travel advisor Lauren went above and beyond her remit, before we confirmed our booking she looked into alternative hotels and areas in Sri Lanka.She was courteous, patient and all out helpful. A credit to the company

Respuesta de Hays Travel - Teesside Park
As usual we had first class service. Libby knows exactly what we love. Always new experiences but that suit us. Takes into account disabilities etc. we are never disappointed with the holidays book. We would highly recommend Hays travel Teesside park.

Respuesta de Hays Travel - Teesside Park
As always Libby arranged everything we asked for, no troubles no hassles. She came back to us very quickly with the hotels we’d requested on our multicentre trip all arranged fantastically. We don’t know what we’d do without her. Service with a smile 😃. We wouldn’t go anywhere else. Thank you Libby and Hays.

Respuesta de Hays Travel - Teesside Park
Our agent (Lauren) was amazing from start to finish. She was as knowledgeable as possible, did her best to get us the best deal for our budget.
We weren’t rushed. She was very experienced & this came through. *****

Respuesta de Hays Travel - Teesside Park
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