Hays Travel - The Gyle Opiniones 

803
TrustScore: 5 sobre 5

4,9

The Gyle Shopping Centre, EH12 9JR The Gyle, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I went in to book a wine festival for next year and Liam explored all possibilities to get me a good price. I also booked for my holiday in two weeks time and he patiently listened to my requests an... Ver más

Valorada con 5 estrellas sobre 5

We spent absolutely ages in your Gyle branch trying to find a holiday perfect for us, last minute. Your consultant, Liam, was beyond patient and extremely knowledgeable and very quickly grasped what... Ver más

Valorada con 5 estrellas sobre 5

As usual, staff very friendly and efficient. This is our third holiday, this year and each time have had a different assistant. Each one as good as the other.

Valorada con 5 estrellas sobre 5

Really friendly staff who made us completely welcome went out their way to organise the holiday for us and even stay beyond closing time to be able to complete the booking. Skye was so friendly and pr... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • The Gyle Shopping Centre, EH12 9JR, The Gyle, Reino Unido

  • 01315163723

4,9

Excelente

TrustScore: 5 sobre 5

803 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(803)

121.628 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

First rate advisor

Emma was professional and capable to resolve the questions we posed with authority in our desire to book a trip to Rome.

2 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Excellent service and a very friendly…

Excellent service and a very friendly employee Joan. Would recommend Hays travel to anyone thinking about booking a holiday

27 de noviembre de 2025
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Respuesta de Hays Travel - The Gyle

Hi Mr Robinson. Thank you for your 5* review this is most appreciated. Many kind regards, Joan.

Valorada con 5 estrellas sobre 5

Very friendly and efficient staff…

Very friendly and efficient staff member Joan was very pleasant

26 de noviembre de 2025
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Respuesta de Hays Travel - The Gyle

Hi Mr Elder, Thank you for the 5* review this is most appreciated. Many kind regards Joan.

Valorada con 5 estrellas sobre 5

Going Above and Beyond for Us

Skye and Adrian were both really helpful. We booked a spring break, and they are looking for holidays that fit our description for a week in the autumn. I didn't realise that the shop had closed , and they were certainly going above and beyond for us.

21 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Once again Pamela Kerr exceeded my…

Once again Pamela Kerr exceeded my expectations when booking with Hays Travel. It is always a delight to deal with her and I look forward to booking further cruises in the future with her.

12 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Considerate Staff offering Options

Initially, we were unsure about booking Disney Paris for a short break in Feb next year for my special birthday.
After discussing options with Rebecca in the Gyle store she looked at different options for us and told us to consider what would suit us best. We took a few days to consider options then asked Rebecca to price a different Disney Option which we went on to book. Rebecca gave us lots of advice and was very helpful but above all very professional and a great advert for Hays Travel Company.

16 de octubre de 2025
Valorada con 5 estrellas sobre 5

Hays Travel Perfect

This was only the second that I used Hays Travel. And like the first I was welcomed by politeness and professionalism. Staff were very helpful and went through manyholiday options to find the holiday I desired.
Prices were very favourable

26 de octubre de 2025
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Respuesta de Hays Travel - The Gyle

Hi Mr Stewart, Thank you for the 5* review this is most appreciated, Regards Emma .

Valorada con 5 estrellas sobre 5

Top Quality Service

We have been using Hays for only the past 2 years but have been delighted with the service provided for holiday bookings and flights. The attention to detail and comprehensive service offered is totally reassuring when putting together all that is required (connecting flights, seat reservations, airport/hotel transfers, selection of hotels, passport and visa requirements….) which can otherwise be quite daunting.
We are especially grateful to Pamela, manager at Livingston and currently at The Gyle, who looks after our every need and is endlessly patient with us!

23 de octubre de 2025
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Respuesta de Hays Travel - The Gyle

Thank you so much for leaving such a lovely review. It is a pleasure organising your trips and look forward to seeing you in store again soon. Pamela

Valorada con 5 estrellas sobre 5

Egypt

Yet again Emma was so professional, helpful, nothing was a problem, Emma is a credit to herself and Hays Travel.
Thanks again
Alan Barrass

16 de octubre de 2025
Logotipo de Hays Travel - The Gyle

Respuesta de Hays Travel - The Gyle

Thank you again for your kind words! Have a wonderful time when you are away on your upcoming trip!
Thanks,
Emma

Valorada con 5 estrellas sobre 5

Amazing service! 💯 recommend them!

Using Hays Travel for the very first time & I have to say it’s been a great pleasure speaking & dealing with their staff, especially Jessica Edwards, she’s super helpful, full of ideas & suggestions that always help making your holiday decision better. Iv dealt with Jessica twice within a short period of time & she’s went up & beyond helping me book 2 amazing holidays for 2026! Will definitely continue using Hays Travel in the future & would 💯 recommend them to all my friends & family! 👌🏽🥰

9 de octubre de 2025
Valorada con 5 estrellas sobre 5

The travel agent was very helpful and…

The travel agent was very helpful and knowledgeable

6 de octubre de 2025
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Respuesta de Hays Travel - The Gyle

Thank you so much for leaving a 5* review, It was lovely meeting you and arranging your cruise. Look forward to seeing you again soon. Thanks, Pamela

Valorada con 5 estrellas sobre 5

only place to book holiday

just wonderful knowledgeable staff

17 de septiembre de 2025
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Respuesta de Hays Travel - The Gyle

Thank you for your lovely comment, it is much appreciated and we look forward to booking you at Hays again in the future!

Valorada con 5 estrellas sobre 5

Great Experience…

We had discussed our holiday options with Pamela and came back a couple of days later to make the booking , Andrianos was superb and really easy to deal with.

29 de septiembre de 2025
Logotipo de Hays Travel - The Gyle

Respuesta de Hays Travel - The Gyle

Thank you so much for such lovely comments, So pleased you found the team superb to deal with. Look forward to hearing all about your holiday when you return. Look forward to seeing you again soon. Thanks, Pamela + Adrianos

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