Hays Travel - Thirsk Opiniones 

511
TrustScore: 5 sobre 5

4,9

85 Market Place, YO7 1ET Thirsk, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Once again Vicky was exceptional She knows the type of holiday we want and type of hotel and took the time and patience in finding this Her expert knowledge is outstanding Vicky was already... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We enquired about cruises having never done this before and Vicky gave us several options to consider. With 3 or 4 different types of cruises at different costs and locations, this satisfied our needs... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Efficiency, kindness and advice from your staff. It was also nice to be remembered by Reuben, who told us that the holiday booking we made earlier in the year from Hays Travel Thirsk was through him!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very proessional. Extremely pleasant and helpful. Answers all questions honestly and clearly. Gives confidence and assurance which is so important when one is travelling abroad esp. like me on... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

511 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(511)

116.474 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service every time

Great service every time. Nothing too much trouble

17 de julio de 2026
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Respuesta de Hays Travel - Thirsk

Thank you for your kind review, we hope you have a lovely time!

Valorada con 5 estrellas sobre 5

The travel rep was friendly

The travel rep was friendly, helpful and professional. Great service

12 de julio de 2026
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Respuesta de Hays Travel - Thirsk

Thank you for your kind words! We're so pleased to hear you received friendly, helpful, and professional service. We look forward to helping you again soon!

Valorada con 5 estrellas sobre 5

Ruben at the thirsk branch sorted me…

Ruben at the thirsk branch sorted me out a very good deal on a holiday

23 de junio de 2026
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Respuesta de Hays Travel - Thirsk

Hello Mr Stapylton,

We're so glad Ruben could help you find a great holiday deal. We appreciate your kind words!

Kind Regards
Hays Travel Thirsk

Valorada con 5 estrellas sobre 5

Tried to book a cruise with celebrity…

Tried to book a cruise with celebrity but couldn’t get it sorted hays at thirsk went above and beyond to book and sort it all out for 9 people

20 de junio de 2026
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Respuesta de Hays Travel - Thirsk

Hello Heidi,

We're so glad Vicky could successfully arrange your cruise for nine people. We appreciate you sharing your positive experience!

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Always the extra mile

Hays Thirsk is without doubt the jewel in the crown.

27 de junio de 2026
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Respuesta de Hays Travel - Thirsk

Hello Mr Haley,

We are so glad you always enjoy your experience with us. Thank you for your kind words.

Kind Regards
Hays Travel Thirsk

Valorada con 5 estrellas sobre 5

Excellent customer care as always

I booked my holiday through Hays Travel in Thirsk. As always customer care was excellent with Vicky. The Thirsk branch is very well managed, and I wouldn’t go anywhere else. All the staff are helpful, and make the booking an easy enjoyable experience.

9 de junio de 2026
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Respuesta de Hays Travel - Thirsk

Kate,

We're so pleased to hear about your excellent experience with our team. Thank you for your kind words; we appreciate your loyalty!

Kind Regards
Hays Travel Thirsk

Valorada con 5 estrellas sobre 5

The team in Hay’s travel are absolutely…

The team in Hay’s travel are absolutely brilliant as always.

21 de junio de 2026
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Respuesta de Hays Travel - Thirsk

Hello Mr Casey,

We appreciate your kind words about our team. We're delighted to know you had a brilliant experience with us.

Kind Regards
Hays Travel Thirsk

Valorada con 5 estrellas sobre 5

Great staff do i need to say anymore

Great staff do i need to say anymore

23 de junio de 2026
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Respuesta de Hays Travel - Thirsk

Angela Lamb,

We are so glad you enjoyed your experience. We appreciate your kind words about our staff.

Kind Regards
Hays Travel Thirsk

Valorada con 5 estrellas sobre 5

Very informative

Very informative

21 de junio de 2026
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Respuesta de Hays Travel - Thirsk

Hello Patricia,

Thank you very much for your lovely feedback.

Kind Regards,
Hays Travel Thirsk

Valorada con 5 estrellas sobre 5

Very helpful and polite and booked the…

Very helpful and polite and booked the holiday while we were there and received all the booking information the same day.

13 de junio de 2026
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Respuesta de Hays Travel - Thirsk

Hello Mr, Bramhill,

We're so glad we could assist you efficiently with your holiday booking and provide prompt information.

Kind Regards
Hays Travel Thirsk

Valorada con 5 estrellas sobre 5

Gabby at Thirsk knows us and what we…

Gabby at Thirsk knows us and what we like. She is on the ball with assisting us.

13 de junio de 2026
Logotipo de Hays Travel - Thirsk

Respuesta de Hays Travel - Thirsk

Hello Mr Humble,

We're so glad we can assist you so well! Thank you for your kind words.

Kind Regards
Hays Travel Thirsk

Valorada con 4 estrellas sobre 5

Ruben helped book our holiday to…

Ruben helped book our holiday to Disneyland listened to what we wanted, confident manner, professional. Answered questions about another booking we had, very friendly.
Ruben’s colleague that was in the branch at the time was not so friendly, very dismissive of Ruben, abrupt manner speaking to us, wasn’t dressed professionally. This put a dampener on our booking experience.

14 de junio de 2026
Logotipo de Hays Travel - Thirsk

Respuesta de Hays Travel - Thirsk

Thank you for taking the time to leave your feedback.


We’re delighted to hear that Ruben provided such a positive experience while helping you book your Disneyland holiday. It’s great to know that he listened carefully to your requirements, answered your questions confidently, and delivered friendly and professional service throughout your visit. We will be sure to pass on your kind comments to him.


We’re sorry to learn that another aspect of the branch experience did not meet the same standard. We appreciate you bringing this to our attention, as we strive to ensure every customer feels welcomed and valued by all members of our team.

Valorada con 5 estrellas sobre 5

Absolutely astounding service from…

Absolutely astounding service from Vicky at the Thirsk branch.
As always so friendly, approachable and knowledgeable. Nothing is too much trouble a true credit to your Company

12 de junio de 2026
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Respuesta de Hays Travel - Thirsk

Hello Rosie M,

Thank you for your wonderful feedback! We are so pleased to hear about your positive experience with Vicky. We appreciate you sharing this with us.

Kind Regards
Hays Travel Thirsk

Valorada con 5 estrellas sobre 5

As soon as you walk into Hayes…

As soon as you walk into Hayes (Thirsk), immediately greeted with a smile and how can I help.
If I just require to increase my funds on my Hayes credit card or currency, immediately helped. If the currency has to be brought in. Informed and I will receive a phone call to collect and pay.
I dealt with Paul he sought out a cruise for my mother and sister, I saw a holiday advertised in the window and have made a deposit.
5 Star treatment by all of Hayes personnel.

10 de junio de 2026
Logotipo de Hays Travel - Thirsk

Respuesta de Hays Travel - Thirsk

Miss A MacGregor,

We are so pleased to hear about your positive experience with our team. It's wonderful to know that our service, whether for currency or holiday bookings, consistently meets your expectations. Thank you for your kind words!

Kind Regards
Hays Travel Thirsk

Valorada con 5 estrellas sobre 5

Fantastic as always

Fantastic as always!
I needed a long haul flight booked quickly. The Hays Thirsk team, in this case Paul in particular, have been amazing - efficient, considerate of my needs and trying to make it as cost effective as possible for me. Could not ask for a better service.

30 de mayo de 2026
Logotipo de Hays Travel - Thirsk

Respuesta de Hays Travel - Thirsk

Hello Samantha,

We are so pleased to hear about your excellent experience with us! It's wonderful to know Paul could assist with your long-haul flight needs efficiently and cost-effectively. Thank you for your kind words.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

The whole process was exceptionally…

The whole process was exceptionally smooth. I was given lots of information and choice, and I was able to book a returning flight for my son from Australia. Thoroughly recommend

19 de mayo de 2026
Logotipo de Hays Travel - Thirsk

Respuesta de Hays Travel - Thirsk

Hello Mrs Gow,

We're so glad to hear your booking process was smooth and informative. Thank you for recommending us!

Kind Regards
Hays Travel Thirsk

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