Hays Travel - Troon Opiniones 

250
TrustScore: 5 sobre 5

4,9

7a Church Street, KA10 6AU Troon, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We can’t thank Teena enough for all her help in booking our holidays. She arranged a fabulous cruise for us and made the whole process so easy and stress-free. She has also booked our trip to C... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We initially had a fairly vague idea of how we wanted our holiday to be and changed our mind several times during the booking process. Lynsey in the Troon office was both very helpful and patient and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

All went well: I got an advice I needed on the holiday, chosen the destination, hotel and the dates of the journey. I received lots of attention from the advisor Lynsey ( Troon Hays Agency) Thank you... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We went into the office to book a holiday with Lynsey on Thursday and she was on a day off. One of the other girls took our name and told us next day for Lynsey. We were greeted with a lovely smile an... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 7a Church Street, KA10 6AU, Troon, Reino Unido

  • 01292840295

4,9

Excelente

TrustScore: 5 sobre 5

250 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(250)

125.552 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The manageress Lynsey was excellent as…

The manageress Lynsey was excellent as usual..
Very professional and explained everything very clearly.
Credit to your Company

11 de febrero de 2026
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Thank you so much for the lovely comments, always a pleasure.

Valorada con 5 estrellas sobre 5

Friendly and sorted exactly what I was…

Friendly and sorted exactly what I was looking for at a good price

22 de enero de 2026
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Cheryl,

We are so pleased we could find exactly what you were looking for at a good price with our friendly service. Thanks for your review!

Hays Travel

Valorada con 5 estrellas sobre 5

I have booked a few trips through Hays…

I have booked a few trips through Hays in Troon and Teena and her colleagues are amazing , so helpful and friendly . Teena has once again exceeded my expectations with the perfect hotels for me and my girlfriend for our dream trip . Thank you

21 de enero de 2026
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Stuart
We're so happy to hear about your wonderful experience with Teena and our team in Troon. It's great to know we could exceed your expectations and help plan your dream trip!

Hays Travel

Valorada con 5 estrellas sobre 5

Absolutely fantastic service we got…

Absolutely fantastic service we got when we booked our holiday with Hays. We ended up getting more than we wished for booking our once in a lifetime holiday to Hawaii adding in 2 other bucket list destinations :) Teena spent lots of time getting us the best deals and even made us an itinerary for our trip. Nothing was a hassle going back & forth until we eventually made a decision on what we wanted and there was absolutely no pressure to book there and then. Teena has went above and beyond keeping in contact making sure we have all the relevant documents etc whereas other travel agents leave you to it once the holiday is booked. We will for sure be booking any future holidays with Hays in Troon and have 100% recommended friends and family to book with them :)

7 de diciembre de 2025
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Carol,

We're happy to hear that you received fantastic service while booking your holiday with us. It's great to know that our team member went above and beyond to help you plan your trip and provide ongoing support. We appreciate your recommendation and look forward to assisting you with future holidays.

Hays Travel

Valorada con 5 estrellas sobre 5

Branch able to match my online price…

Branch able to match my online price well pleased

29 de enero de 2026
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Trina,

We appreciate you sharing your experience and we're so glad we could match the online price for you. I think people forget we can do this so thank you ❤️
Hays Travel

Valorada con 5 estrellas sobre 5

Excellent staff

Excellent staff, Ashley was very helpful.

28 de enero de 2026
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Respuesta de Hays Travel - Troon

Thank you for your kind review and it is great to get such lovely feedback for Ashley 😊

Valorada con 5 estrellas sobre 5

Staff are all really helpful and…

Staff are all really helpful and nothing is a problem wouldn’t go anywhere else

27 de enero de 2026
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James,

We are so pleased to hear that our team is helpful, and we appreciate your continued loyalty. Thank you for the wonderful review!

Hays Travel

Valorada con 5 estrellas sobre 5

feedback

Hayes rep was very patient and helpful as we kept adapting what we were looking for. She took on board our requirements and also looked for the best deal for us. Friendly and gave us good advice.

22 de enero de 2026
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Lesley,

We appreciate your kind words! We're glad Teena was able to find you what you needed 😊

Hays Travel

Valorada con 5 estrellas sobre 5

Lovely staff who are always very…

Lovely staff who are always very helpful when booking our holidays.

16 de enero de 2026
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Respuesta de Hays Travel - Troon

We appreciate your kind words! We are always happy to help you book wonderful holidays, and we value your feedback so much.

Valorada con 5 estrellas sobre 5

Excellent 5 star service as as always

Excellent service as as always ,all the ladies that work in the Troon office are all so friendly, this is my second visit to book and I have to say Teena you are a gem

7 de enero de 2026
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Thank you for the lovely comments :)

Valorada con 5 estrellas sobre 5

Staff very friendly and helpful as usual.

Staff very helpful and knowledgeable as usual, many thanks again to Lynsey, Tina, Rachel and Ashley,,, great service. Will see them again in start of New Year to pick up my AED for my trip to Dubai!!!

29 de diciembre de 2025
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Respuesta de Hays Travel - Troon

Thank you again for the lovely comments Craig. Always a pleasure :)

Valorada con 5 estrellas sobre 5

Once again Lynsey Bolton Mgr at Hayes…

Once again Lynsey Bolton Mgr at Hayes Troon helped us find a suitable hotel in which to have a city break next spring. When dealing on the phone with staff in other companies on our behalf, she has a smooth but firm way of handling them. That is clearly to our advantage and so is much appreciated. So we will continue to use Hays in preference to the other travel agents in Troon.

3 de diciembre de 2025
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Always a pleasure :) Thank you for the kind words

Valorada con 5 estrellas sobre 5

Fab staff member …

Rachel was very good and accommodating our needs she was in contact constantly to make sure everything was working out for us and she was very helpful indeed.

29 de noviembre de 2025
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Thank you so much for your lovely review 😍 Rachel x

Valorada con 5 estrellas sobre 5

Good Experience

The assistant who helped us was in training but she had a good grasp of what she was doing. She was friendly and professional was nice to deal with. She had a couple of instances where she was unsure but she had no problem asking her colleague for help which was given in a really helpful and polite way. I like to see a good team working well together. I would use Hays Travel again no problems.

20 de noviembre de 2025
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Respuesta de Hays Travel - Troon

Thank you so much for the kind words, it is very much appreciated :)

Valorada con 5 estrellas sobre 5

10/10 experience

From start to finish my experience was brilliant. I asked if they could find me a holiday for my price range and they went above and beyond to get me it. They came back with multiple different countries all in my price range and everything was done so easily, set up a direct debit over the phone which took minutes and within 10 mins of being off the phone I had confirmation email with all my booking details. Overall best experience iv had with a travel agents and definitely will be using them again for 2027. Thank you Lynsey at the Troon branch of hays travel

12 de noviembre de 2025
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Thank you for this lovely review :)
It was a pleasure to find you the perfect family holiday.
Always happy to assist with any future plans.

Valorada con 5 estrellas sobre 5

Friendly

Friendly, helpful staff.

1 de noviembre de 2025
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Respuesta de Hays Travel - Troon

Thank you for the kind comments :)

Valorada con 5 estrellas sobre 5

I needed help to book a family holiday…

I needed help to book a family holiday for next year so I went into Hays and Teena was straight on it, I got what I wanted straight away and even got a great Black Friday discount, thank you

8 de noviembre de 2025
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Respuesta de Hays Travel - Troon

Thank you for your lovely review Sharon, I'm glad we got you all sorted 😁

Valorada con 5 estrellas sobre 5

Troon Hays fantastic staff and service.

Personal, friendly, efficient helpful and completely professional service. Always use Hays Troon , Lynsey and all the staff are great.

28 de octubre de 2025
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Respuesta de Hays Travel - Troon

Thank you John for the great review! As always it is a pleasure :)

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