Your staff show great patience and understanding while dealing with my requests. Even letting me leave then emailing me with the relevant information. All your staff seem to go the extra mile
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Consulta las opiniones de los clientes
Excellent advice on booking our first cruise! Sara was very interested in our needs and was eager to make sure they were met. Re disabled access etc. I can’t wait for us to celebrate my husband’s ret... Ver más
La empresa ha respondido
Excellent experience. Emily was Very helpful & friendly. Took time to find me prices for different dates than advertised. Emily rang me with different dates and prices,explained every aspect o... Ver más
La empresa ha respondido
Hayes travel wallsend was such a lovely experience the staff were great and made us feel very welcome we booked our holiday very quickly and smoothly and the prices were very good everything we ask... Ver más
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Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
1 Segedunum Way, NE28 8JN, Wallsend, Reino Unido
- 0191 2632704
4,9
Excelente
1 mil opiniones
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Respuesta de Hays Travel - Wallsend
Thank you for your wonderful review! We are so pleased to hear that you found our staff to be extremely pleasant and helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel
Respuesta de Hays Travel - Wallsend
Thank you for your Kind comments :)
I cannot thank Bobbi enough for her…
I cannot thank Bobbi enough for her exceptional support on Sunday and today whilst supporting me with 3 separate issues /holiday .she was incredibly professional,patient and absolutely nothing was a problem for her. 5 stars
10 de agosto de 2026
Respuesta de Hays Travel - Wallsend
Thank you for your wonderful feedback! We are so pleased to hear that our team member provided such exceptional support with your holiday issues. We truly appreciate your kind words.
Kind Regards
Hays Travel
Respuesta de Hays Travel - Wallsend
Thank you for your wonderful 5-star review! We are so pleased to hear you had such an enjoyable experience with our customer service.
Kind Regards
Hays Travel
Wonderful experience
Wonderful experience. Staff mem realy pleasant explained all my concerns. Would highly reccomend hays travel to anyone and will def use them again
11 de agosto de 2026
Respuesta de Hays Travel - Wallsend
Thank you for your wonderful feedback! We are so pleased to hear that our team was able to explain everything clearly and address all your concerns. We truly appreciate your recommendation and look forward to assisting you with your future travel plans.
Kind Regards
Hays Travel
Really helpful and listened to what we…
Really helpful and listened to what we wanted yeah 😀
9 de agosto de 2026
Respuesta de Hays Travel - Wallsend
Ally,
Thank you for your fantastic 5-star review! We are so pleased to hear that we were helpful and understood exactly what you were looking for.
Kind Regards
Hays Travel
Respuesta de Hays Travel - Wallsend
Thank you for your wonderful feedback! We are so pleased to hear that you found our service professional, attentive, and caring. Your kind words are greatly appreciated.
Kind Regards
Hays Travel
Respuesta de Hays Travel - Wallsend
Thank you for a lovely review it was a pleasure booking your holiday.
Kind Regards,
Hays Travel
I would never book anywhere else
I would never book anywhere else. All the staff are very kind and helpful.
7 de agosto de 2026
Respuesta de Hays Travel - Wallsend
Thank you so much for your wonderful 5-star review! We are absolutely thrilled to hear that you consistently have such a positive experience with our team. Your kind words mean a lot to us.
Kind Regards
Hays Travel
Highly recommend
Very friendly staff,via face to face and telephone calls,very knowledgeable too.
Would definitely use Hays Travel Wallsend again and highly recommend visiting this travel agency to book a stress free holiday.
30 de julio de 2026
Respuesta de Hays Travel - Wallsend
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such friendly and knowledgeable service, both face-to-face and over the phone. We look forward to helping you book another stress-free holiday in the future!
Kind Regards
Hays Travel
friendly staff
5 de agosto de 2026
Respuesta de Hays Travel - Wallsend
Thank you for your lovely review
Emily was very helpful,listened to what…
Emily was very helpful,listened to what we wanted and tried to get us the best price she could
4 de agosto de 2026
Respuesta de Hays Travel - Wallsend
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was very helpful and found you the best possible price.
Kind Regards
Hays Travel
Susan was amazing so helpful didn't…
Susan was amazing so helpful didn't rush us even though shop was so busy
4 de agosto de 2026
Respuesta de Hays Travel - Wallsend
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience and that our team was able to assist you so effectively, even during a busy period.
Kind Regards
Hays Travel
Respuesta de Hays Travel - Wallsend
Thank you very much for your lovely review, it was a pleasure booking your holiday.
Kind Regards,
Matthew
Cudnt thank them enough for all the…
Cudnt thank them enough for all the helping it from start to finish,
Explained everything about the booking and showed me how to put my booking into the app aswell.
1 de agosto de 2026
Respuesta de Hays Travel - Wallsend
MRSMichelleWoof,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team provided such helpful assistance from start to finish, explaining everything clearly and even showing you how to use the app. We hope you have a fantastic trip!
Kind Regards
Hays Travel
Excellent experience
Excellent experience.
Emily was Very helpful & friendly. Took time to find me prices for different dates than advertised.
Emily rang me with different dates and prices,explained every aspect of our trip.
We rang back a couple of hours later and spoke with Emily to go through all booking information and our trip was booked.
Very professional service.
First time booking with Hays and I will definitely book again.
Thank you
30 de julio de 2026
Respuesta de Hays Travel - Wallsend
Thank you very much for your lovely review, it was a pleasure booking your holiday to New York in 2029.
Thank you again.
Kind Regards,
Emily
Emily was very professional and took…
Emily was very professional and took time to tailor our trip how we wanted it. We had some very particular requests and she managed to get all sorted well done Emily
27 de julio de 2026
Respuesta de Hays Travel - Wallsend
MR ALBERT TURNER,
Thank you for your wonderful review! We are so pleased to hear that your requests were handled professionally and that you had such a positive experience.
Kind Regards
Hays Travel
great experience
great experience. she took ages looking for the right holiday for us and she was very helpful and even had a laugh with her
20 de julio de 2026
Respuesta de Hays Travel - Wallsend
Maureen hunter,
Thank you for your wonderful feedback! We are so pleased to hear that our team took the time to find the perfect holiday for you and that you had such a helpful and enjoyable experience.
Kind Regards
Hays Travel
Agent was very knowledgeable and helpful
Agent was very knowledgeable and helpful
24 de julio de 2026
Respuesta de Hays Travel - Wallsend
Thank you for your wonderful feedback! We are so pleased to hear that our agent was knowledgeable and helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel
The person who sorted everything out…
The person who sorted everything out for me was brilliant and I would recommend hays travel to anyone thanks very much for the experience +++++
26 de julio de 2026
Respuesta de Hays Travel - Wallsend
Roger Vinton,
Thank you so much for your fantastic review! We are absolutely delighted to hear that you had such a brilliant experience with us and that our team member was able to sort everything out for you. We truly appreciate your recommendation.
Kind Regards
Hays Travel
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