Hays Travel - Warminster Opiniones 

543
TrustScore: 5 sobre 5

4,9

7 Three Horseshoes Mall, BA12 9BT Warminster, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Dale was extremely helpful and knowledgeable about all of the places we showed interest in. He didn't just read from the screen he was drawing from personal experiences. It was a very easy experience... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Never booked a cruise before and the girls knowledge was essential for us to make a decision. Fantastic help from start to finish though booking process so friendly and warm lovely people at the Warmi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Courtney was outstanding AGAIN. We went in with lots of idea's of where we wanted to go and she took so much time and effort searching everything, showing us the resorts, advising us which of them wou... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always a pleasure to visit Hays Travel Warminster to book or enquire about a holiday. They are all super friendly, professional and nothing is too much trouble. On this occasion Courtney helped us t... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 7 Three Horseshoes Mall, BA12 9BT, Warminster, Reino Unido

  • 01985878581

4,9

Excelente

TrustScore: 5 sobre 5

543 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(543)

126.307 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very helpful visit and Courtneigh was…

Very helpful visit and Courtneigh was extremely informative

16 de mayo de 2026
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Respuesta de Hays Travel - Warminster

Hello, thank you very much for leaving us such a lovely 5* review - thanks for booking with us again - Team Warminster :)

Valorada con 5 estrellas sobre 5

Megan was bright,cheery and informed

Megan was bright,cheery and informed, knew her job well

13 de mayo de 2026
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Respuesta de Hays Travel - Warminster

We appreciate you taking the time to leave us this great review. We are so glad to hear that you had a positive experience with Megan.

Valorada con 5 estrellas sobre 5

Courtneigh was polite

Courtneigh was polite, helpful and very professional throughout. She has a good sense of humour but was happy to help and answer all questions
She is an asset to your company

10 de mayo de 2026
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Respuesta de Hays Travel - Warminster

We appreciate your kind words! We're happy to hear that you found Courtneigh to be polite, helpful, and professional.

Valorada con 5 estrellas sobre 5

A very knowledgeable young man who…

A very knowledgeable young man who helped us pick the best cabin available for our upcoming cruise his name was Dale

3 de mayo de 2026
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Respuesta de Hays Travel - Warminster

Thank you for your feedback! I will pass your kind words onto Dale - Courtneigh :)

Valorada con 5 estrellas sobre 5

As always thank you for your help

As always thank you for your help, the team are friendly helpful and knowledgeable.

26 de abril de 2026
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Respuesta de Hays Travel - Warminster

We appreciate your kind words! We are happy to hear that our team was helpful and knowledgeable for you. Thanks for your feedback.

Valorada con 5 estrellas sobre 5

I have been in to Hays travel a few…

I have been in to Hays travel a few times, and the whole team have been really helpful. They are all so friendly and knowledgeable.

3 de mayo de 2026
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Respuesta de Hays Travel - Warminster

We appreciate you taking the time to share your experience. We are so happy to hear that our team has been helpful, friendly, and knowledgeable for you!

Valorada con 5 estrellas sobre 5

Our experience with Dale was excellent.t

Our experience with Dale was excellent. Dale was very friendly & dealt with our booking professionally & explained all about our cruise & shared some of his experiences on the cruise ships. Dale definitely helped us decide to book our cruise.

1 de mayo de 2026
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Respuesta de Hays Travel - Warminster

We appreciate you sharing your experience. We're happy to hear that our team member's friendliness, professionalism, and shared experiences helped you decide to book your cruise.

Valorada con 5 estrellas sobre 5

Our branch of Hays are helpful and…

Our branch of Hays are helpful and knowledgeable booking our river cruise with them gave us confidence that when we need further help or advice they are there and cheerful. Dale & Megan thank you.

30 de abril de 2026
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Respuesta de Hays Travel - Warminster

We appreciate your kind words! We're so happy to hear that our team's knowledge and support gave you confidence while booking your river cruise. We value your feedback!

Valorada con 5 estrellas sobre 5

We had good service

We had good service, told us everyrhing we needed to no and answered all our questions.
Dale served us and was much better than booking online as we were able to talk our queries with Dale and he answered them all.

27 de abril de 2026
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Respuesta de Hays Travel - Warminster

Hello, thanks so much for your lovely review, thank you for booking with us! - Team Warminster :)

Valorada con 5 estrellas sobre 5

Dale

Dale, the manager was excellent explaining every thing. thank you.

26 de abril de 2026
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Respuesta de Hays Travel - Warminster

Hello, thank you so much for leaving us a 5* review, it was a pleasure booking your holiday - Team Warminster :)

Valorada con 5 estrellas sobre 5

Brilliant staff

Brilliant staff, knowledgeable, helpful and good natured.

22 de abril de 2026
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Respuesta de Hays Travel - Warminster

We appreciate you taking the time to leave us such a wonderful review! We are so glad that our staff were able to provide you with great support. Thank you so much for booking with us again !

Valorada con 5 estrellas sobre 5

Dale at Hayes Warminster was fantastic

Dale at Hayes Warminster was fantastic! Not long did he get exactly what I wanted, he went above and beyond to finding a better deal as well as an even closer airport when we land!

16 de abril de 2026
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Respuesta de Hays Travel - Warminster

Thank you so much for your kind words and for entrusting us with your holiday plans again! Look forward to seeing you very soon !

Valorada con 5 estrellas sobre 5

Go above and beyond

Excellent knowledgeable staff. Nothing is too much trouble for them

8 de abril de 2026
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Respuesta de Hays Travel - Warminster

Hello, thank you so much for leaving us such a lovely 5* review, we appreciate you booking with us! - Team Warminster :)

Valorada con 5 estrellas sobre 5

Thank you

We had a broad idea of what we wanted but Megan and Dale had the patience and knowledge to guide us through the process and they tried and succeeded to get us the best and most appropriate deal possible. Thank you.

12 de abril de 2026
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Respuesta de Hays Travel - Warminster

Thank you for your kind words, It is always a pleasure helping you plan your holidays! - Team Warminster :)

Valorada con 5 estrellas sobre 5

Made our booking easy

Made our booking easy and straight forward, he.ping us save money as well as getting exactly the holiday we wanted !!

1 de abril de 2026
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Respuesta de Hays Travel - Warminster

Hello, thank you so much for leaving us such a lovely review! Thanks for booking with us again - Team Warminster :)

Valorada con 2 estrellas sobre 5

Coach transfer information on repositioning cruises

Recently returned from a P&O cruise on Britannia on its last trip of the season in the Caribbean and it was very good. The cruise was a fly out from Gatwick and sail back to Southampton repositioning cruise and whilst on board we discovered that we should have been advised there was a complimentary coach transfer service available that would have taken us to back to the airport we had flown from in order to collect a vehicle. This was not advised by the branch at the time of booking or subsequent visits we made to the branch prior to our cruise. On speaking with the Manager today, it was clear that the team were not aware of this complimentary service even though P&O is a partner company and Hays is a cruise specialist . Very disappointed with the Managers attitude and lack of empathy alongside their lack of knowledge that had led to us unnecessarily travelling on several trains and taxis to Gatwick airport and home again from Southampton port rather than in the comfort and ease of a car and coach. Trust in the branch has been lost.

4 de abril de 2026
Opinión espontánea
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Respuesta de Hays Travel - Warminster

Thank you for taking the time to leave us your feedback. Once again we are so sorry to hear that you have not had the experience that we would expect and that the booking agent did not make you aware that this was an option. We have taken the time internally, to discuss this as a branch to ensure that all staff members are confident in offering this product in the future.

We hope to be able to have the opportunity to restore your trust in our branch soon. In the meantime, if you have any questions, please do not hesitate to contact us - Team Warminster.

Valorada con 5 estrellas sobre 5

Very easy to deal with and understood…

Very easy to deal with and understood exactly what I wanted with regards to upgrades. Holiday booked without any problems and all details explained efficiently.

31 de marzo de 2026
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Respuesta de Hays Travel - Warminster

We're happy to hear that your booking was easy and efficient. It's great to know that we understood your upgrade preferences and explained everything clearly. Thanks for your review!

Valorada con 5 estrellas sobre 5

Staff

Staff are fantastic in this shop . Always pleasant , really polite, make you feel welcome, happy smiling faces . I won’t go anywhere else , always go to Hays

26 de marzo de 2026
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Respuesta de Hays Travel - Warminster

Thank you so much for your kind words Rolling Pin Lynn ! Always lovely to see you and thank you for booking with us again.

Valorada con 5 estrellas sobre 5

Courtneigh could not have been more…

Courtneigh could not have been more helpful in sorting out the problem that I took to the Warminster office. They are always very cheerful and helpful there.

1 de abril de 2026
Logotipo de Hays Travel - Warminster

Respuesta de Hays Travel - Warminster

We appreciate you taking the time to share your experience. We're so glad that Courtneigh was able to help you - Team Warminster :)

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